CREDIT MATTER VIII – O2C DNA

Presenters

Ádám Tóth

Ádám Tóth

O2C Site Operation Manager

Lexmark

Number of years in present job: 1,5
Number of years in profession: 1,5

...more

Presentation title
The cash as a product

Benefits of presentationIn this presentation I am going to compare the manufacturing challenges to cash collection where cash is the product

What was your proudest work related achievement?
Significantly reduced headcount with significant performance improvement

Any advice for your previous boss?Keep up the good work!

What advice would you give the ‘5-year-old you’?
Don’t judge too quickly

What’s the most unusual place you have visited?
A cave on top of a mountain

If you were president, what is the first thing you would do?
Double-up my salary :)

If you could witness any event of the past, present, or future, what would it be?Big bang

If you could spend ten minutes with your ‘hero’ alive or dead what would you ask them?It’s only luck, right?

Formal bio here

 

Jonathan Appleton

Jonathan Appleton

Managing Director

ABSL

Number of years in present job: 5
Number of years in profession: 25

...more

Presentation title
TBC

Benefits of presentationTBC

What was your proudest work related achievement?
Today

Any advice for your previous boss?Nope

What advice would you give the ‘5-year-old you’?
Yes you can….

What’s the most unusual place you have visited?
Bali jail – just visiting…

If you were president, what is the first thing you would do?
Resign

If you could witness any event of the past, present, or future, what would it be?Birth of my kids

If you could spend ten minutes with your ‘hero’ alive or dead what would you ask them?You want to get a beer ?

Click here for formal bio

 

Balázs Ardai

Balázs Ardai

Commercial Director/ Interior Designer

Garzon Group/ Gmobili

Number of years in present job: 2
Number of years in profession: 14

...more

Presentation title
TBC

Benefits of presentation TBC

What was your proudest work related achievement?
After furnishing 220 needy kindergartens, seeing the smiles of the kids!

Any advice for your previous boss?Next time, coffee is on You!

What advice would you give the ‘5-year-old you’?
You are doing it right just speed up!

What’s the most unusual place you have visited?
Cuba

If you were president, what is the first thing you would do?
Tax the rich, help the poor, get out of NATO, EU, be neutral like the Swiss.

If you could witness any event of the past, present, or future, what would it be?Past: Talking to Jesus, Present: Spending 24h on the International Space Station, Future? what about lotto numbers :)

If you could spend ten minutes with your ‘hero’ alive or dead what would you ask them?How did we got here ?

Click here for formal bio

 

Tom Bangemann

Tom Bangemann

Senior Vice President Business Transformation

The Hackett Group

Number of years in present job: 17
Number of years in profession: 27

...more

Presentation title
C2C in the Digital Age

Benefits of presentation
Overview and trends in C2C, GBS, Technology and Talent, plus an overview of The Hackett Institute

What was your proudest work related achievement?
Invited to meet the President of Estonia based on GBS work there.

Any advice for your previous boss?Use “empowerment” more.

What advice would you give the ‘5-year-old you’?
Invest more into social skills earlier in life.

What’s the most unusual place you have visited?
Siberia.

If you were president, what is the first thing you would do?Start a “no-nonsense” campaign.

If you could witness any event of the past, present, or future, what would it be?Listen to Stefan Zweig (Austrian writer) read from his works in 1910 Vienna.

If you could spend ten minutes with your ‘hero’ alive or dead what would you ask them?Ask the leader of the Hanseatic League how a “European Community” can be re-invigorated and balanced to survive.

Click here for a formal bio

 

Judit Bénard-Morva

Judit Bénard-Morva

Regional Credit Manager EMEA

Celanese

Number of years in present job: 1
Number of years in profession: 15

...more

Presentation title
TBC

Benefits of presentationTBC.

What was your proudest work related achievement?
I had many that I’m proud of, but I guess the achievements I’m the proudest of are people-related: when I could develop a successor or when I had no attrition in my team for 3 years.

What advice would you give the ‘5-year-old you’?
Learn French, you’ll need it! :)

What’s the most unusual place you have visited?
Bird hospital

If you were president, what is the first thing you would do?
Stop building football stadiums and channel the money to healthcare and childcare instead

If you could witness any event of the past, present, or future, what would it be?I would like to see how and why the dinosaurs went extinct

If you could spend ten minutes with your ‘hero’ alive or dead what would you ask them?I don’t really have heros, but if I had the chance I would ask Neil Armstrong how it felt when he stepped on the Moon.

 

Daniel Bertaska

Daniel Bertaska

Senior Solution Architect

  Serrala

Number of years in present job: 1
Number of years in profession: 21

...more

Presentation title
Investing in O2C Technology is essential Panel Session

Benefits of presentation
A lively debate by internationally respected technology experts who recognize and actively support investment in O2C technology and the direct positive impact on working capital.

What was your proudest work related achievement?
Global implementation of Serrala’s cash application solution

Any advice for your previous boss?Consistency is key, always

What advice would you give the ‘5-year-old you’?
Treat others the way you would like to be treated

What’s the most unusual place you have visited?
Yosemite National Park in California

If you were president, what is the first thing you would do?Find more ways to prevent corruption

If you could witness any event of the past, present, or future, what would it be?See the Egypt pyramids being built

If you could spend ten minutes with your ‘hero’ alive or dead what would you ask them?I would ask my hero to spread the good, always

Formal bio is coming soon..

 

Paolo Di Stefano

Paolo Di Stefano

AR Credit Manager

LEGO

Number of years in present job: 3
Number of years in profession: 12

...more

Presentation title
TBA

Benefits of presentationTBA

What was your proudest work related achievement?
Building a Team of unstoppable Credit professionals

Any advice for your previous boss?1) A well written email can save many hours of meetings.2) Motivation doesn’t sit with money only

What advice would you give the ‘5-year-old you’?
Be yourself, always :-)

What’s the most unusual place you have visited?
The places where my kids are taking me… secret worlds, super emotions, pure beauty

If you were president, what is the first thing you would do?
Taking care of the last ones

If you could witness any event of the past, present, or future, what would it be?Would be great to see how the world and my family will look like in 20 years from now.

If you could spend ten minutes with your ‘hero’ alive or dead what would you ask them?My father… let’s play it again :-)

 

Gábor Gondos

Gábor Gondos

Head of Sell to Cash Europe

Diageo Business Services Hungary

Number of years in present job: 3
Number of years in profession: 20

...more

Presentation title
End to End Commercial Journey at Diageo Business Services

Benefits of presentation
Gabor will describe the 3 year transition for his team. Moving from a low visibility, back office function to becoming a respected business partner expanding the footprint significantly with new scopes and exciting challenges.

What was your proudest work related achievement?
The 3 year journey for my team to be a respected business partner & expanding the footprint significantly with new scopes as part of that.

Any advice for your previous boss?To continue being who you are in your new role & company

What advice would you give the ‘5-year-old you’?
To be more radical in thinking about the possibilities.

What’s the most unusual place you have visited?
TBC

If you were president, what is the first thing you would do?To understand which buttons I should not push in any case… :) Then to ensure a transparent distribution of the state fundings & investments.

If you could witness any event of the past, present, or future, what would it be?Maybe the first meet with an intelligent life outside of our Earth (if any) – hope that would be good and positive for us…

If you could spend ten minutes with your ‘hero’ alive or dead what would you ask them?What would you differently if any?

Sebastien Grand

Sebastien Grand

AR France & Belgium Team Leader

Computacenter

Number of years in present job: 1
Number of years in profession: 20

...more

Presentation title
Employees as owners of their own professional and career development

Benefits of presentationA data-driven transparent process supporting long term career planning for people working in AR.Guiding people through a result oriented and skill-based program with a proven track record of decreasing attrition, increasing employee engagement and driving continuous self-improvement. Presented jointly by the two team leaders responsible for the Belgian, French, German, UK and US cash collection teams.

What was your proudest work related achievement?
Signing my first contract after creating my company

Any advice for your previous boss?As I was my previous boss…keep being awesome :)

What advice would you give the ‘5-year-old you’?
Enjoy every single moment that will come ahead

What’s the most unusual place you have visited?
A township in Cape Town

If you were president, what is the first thing you would do?a big party

If you could witness any event of the past, present, or future, what would it be?the Big Bang

If you could spend ten minutes with your ‘hero’ alive or dead what would you ask them?What was the driving force that made you who you are today?

Martin Haller

Martin Haller

CEO

PATRON-IT s.r.o.

Number of years in present job: 8
Number of years in profession: 15

...more

Presentation title
TBC

Benefits of presentation
TBC

What was your proudest work related achievement?
Everyday I wake up and see I am better than yesterday.

Any advice for your previous boss? I have never had a boss.

What advice would you give the ‘5-year-old you’?
When you will be older and hear about Bitcoin – mine!

What’s the most unusual place you have visited?
China district of Havana at night.

If you were president, what is the first thing you would do? I would try to unite the people again.

If you could witness any event of the past, present, or future, what would it be? Start and landing of Falcon Heavy.

If you could spend ten minutes with your ‘hero’ alive or dead what would you ask them? How was your life?

Click here for a formal bio

 

Daniel Harbal

Daniel Harbal

Sr. Credit Services Supervisor

Medtronic

Number of years in present job: 2
Number of years in profession: 9

...more

Presentation title
How Automation & AI is Changing the Genetics of Order to Cash

Benefits of presentation
role of IT in credit management

What was your proudest work related achievement?
Developing people

Any advice for your previous boss?Thanks!

What advice would you give the ‘5-year-old you’?
Enjoy! :)

What’s the most unusual place you have visited?
Flight simulator

If you were president, what is the first thing you would do?Read all the secret files :)

If you could witness any event of the past, present, or future, what would it be?How life begun

If you could spend ten minutes with your ‘hero’ alive or dead what would you ask them?it’s my mum – so just how are you?..

Formal bio soon…

 

Mark Harrison

Mark Harrison

CEO & Founder

ACCEE

Number of years in present job: 7
Number of years in profession: 35

...more

Presentation title
The DNA of O2C

Benefits of presentation
Exploring the essential characteristics of a successful O2C team. From CEO policy right through to the newest recruit. O2C is frequently undervalued and will become the most important part of every company as we enter recession.

What was your proudest work related achievement?
When the overdue % reduces month on month

Any advice for your previous boss?Don’t be afraid of surrounding yourself with strong and talented people.

What advice would you give the ‘5-year-old you’?
Believe in yourself and trust your instincts.

What’s the most unusual place you have visited?
A hostel on the Camino de Santiago – very spooky.

If you were president, what is the first thing you would do?Ban all guns, violence and intolerance

If you could witness any event of the past, present, or future, what would it be?19th Century Industrial Revolution

If you could spend ten minutes with your ‘hero’ alive or dead what would you ask them?I’d ask Bruce Springsteen how he kept belief in the early days before the big hits

Click here for a formal bio

 

Ben Hartfield

Ben Hartfield

Senior Director - The Hackett Institute

The Hackett Institute

Number of years in present job: 3
Number of years in profession: 20

...more

Presentation title
TBC

Benefits of presentation
TBC

What was your proudest work-related achievement?
Launching and developing a series of professional qualifications for the Global Business Services sector.

Any advice for your previous boss?That was some journey!

What advice would you give the ‘5-year-old you’?
Always believe in your dreams.

What’s the most unusual place you have visited?
BADSHAHI MOSQUE & LAHORE FORT.

If you were president, what is the first thing you would do?Address climate change.

If you could witness any event of the past, present, or future, what would it be?Too many to choose from!

If you could spend ten minutes with your ‘hero’ alive or dead what would you ask them?What is your secret to lifelong happiness?

Click here for a formal bio

 

Peter Kelly

Peter Kelly

Retired Founder

Softcat

Number of years in present job: 25
Number of years in profession: 40

...more

Presentation title
Simple Winning. How great Credit Managementchanged my life.

Benefits of presentation
How to grow a company to over $2B easily.

What was your proudest work related achievement?
Sunday Times Best Company to Work for.

Any advice for your previous boss?Resign

What advice would you give the ‘5-year-old you’?
Follow your passion.

What’s the most unusual place you have visited?
Darien Jungle

If you were president, what is the first thing you would do?Ban single use plastic and make the UK the 51st State

If you could witness any event of the past, present, or future, what would it be?England winning the World Cup….. again.

If you could spend ten minutes with your ‘hero’ alive or dead what would you ask them?What was it like putting the first foot on top of Everest… He said “Exhausting”

Formal Bio soon..

 

Martin Kirby

Martin Kirby

Head of Order to Cash

Kier

Number of years in present job: 3
Number of years in profession: 40

...more

Presentation title
In the muck and bullets of construction, the timing and delivery of invoicing is paramount. This presentation will show you how not to lose sleep at night

Benefits of presentation
lets agree later

What was your proudest work related achievement?
CEO, “Employer of the Year” for Adecco

Any advice for your previous boss?Take a more strategic role, let the people pushing through take the strain and lead

What advice would you give the ‘5-year-old you’?
Have fun, but be serious when reading and listening …. “Grandad always knows best”.

What’s the most unusual place you have visited?
35 years ago it would have been a place called Mykonos.

If you were president, what is the first thing you would do?With my staff, I would decide what my administration was for. Clarify and act accordinglyThen speech time, I would write several speeches on how to cope with a stagnant economy, how to deal with countries (such as Iran and Syria) that harass their own populations, These speeches would not attack the other party or previous presidents but would describe the views my team and I supported.

If you could witness any event of the past, present, or future, what would it be?Witness the birth of Jesus Christ, then be an evangelist for the truth of the matter

If you could spend ten minutes with your ‘hero’ alive or dead what would you ask them?Ben Stokes. Question = How the hell do you perform and do the impossible. What is the DNA for that.

 

Andras Kohl

Andras Kohl

Accounts Receivable and Credit Manager

Celanese

Number of years in present job: 2
Number of years in profession: 20

...more

Presentation title
TBC

Benefits of presentation
TBC

What was your proudest work related achievement?
Establishing AR / OTC function in three different companies

Any advice for your previous boss?Focus more on current issues and opportunities and dont leave in the past

What advice would you give the ‘5-year-old you’?
Go out, explore the world and connect with people all the time

What’s the most unusual place you have visited?
Jordan – A fab mix of Eastern and Western culture

If you were president, what is the first thing you would do?Talk and talk and talk to people – Not to those only who have elected me

If you could witness any event of the past, present, or future, what would it be?Landing on the Moon!

If you could spend ten minutes with your ‘hero’ alive or dead what would you ask them?How could you keep your drive and dedication for so so long??

Formal Biography coming soon..

Gabor Koros

Gabor Koros

Cash collection supervisor

Computacenter

Number of years in present job: 1,5
Number of years in profession: 5

...more

Presentation title
End to End Commercial Journey at Diageo Business Services

Benefits of presentation
In our joint presentation with Sebastien Grand, we will cover the philosophy behind Computacenter`s internal career-path system, Ascension.

What was your proudest work related achievement?
Negotiating payment for 3-4 year old receivables over a course of 1.5 years with a large, dormant customer, collecting all the debt and reinstating the relationship paving the way for the mutually beneficial renewal of business relations between the two companies.

Any advice for your previous boss?Work hard, play hard! :)

What advice would you give the ‘5-year-old you’?
Learn languages asap!

What’s the most unusual place you have visited?
TBC

If you were president, what is the first thing you would do?Solidify my mandate by catching up with the key people involved in the power structure

If you could witness any event of the past, present, or future, what would it be?I would love to see the day when all the AR is collected that is due in a month :)

If you could spend ten minutes with your ‘hero’ alive or dead what would you ask them?I would just say thank you for having a massive positive influence on my life.

Formal Biography here

Rahul Malhotra

Rahul Malhotra

Head Of Service Delivery

    Avis Budget Group

Number of years in present job: 7
Number of years in profession: 17

...more

Presentation title
TBC

Benefits of presentation
TBC

What was your proudest work related achievement?
Winning Best Collections team award of 2017 at the ACCEE event and Best SSC in CEE award at SSC Gala in 2018

What advice would you give the ‘5-year-old you’?
Have fun and laugh!

What’s the most unusual place you have visited?
Prince Edward Island in Canada (Natural wonders of the world)

Brian Morgan

Brian Morgan

Business Growth & Partner Director

Rimilia Holdings Limited

Number of years in present job: 3
Number of years in profession: 30

...more

Presentation title
Investing in O2C Technology is essential

Benefits of presentation
TBC

What was your proudest work related achievement?
Obtaining Centre of Excellence Status from Chartered Institute of Credit Management

Any advice for your previous boss?Trust me I am a Credit Manager

What advice would you give the ‘5-year-old you’?
Go for your dreams and don’t let any one stop you

What’s the most unusual place you have visited?
Vatican

If you were president, what is the first thing you would do?Healthcare for all

If you could witness any event of the past, present, or future, what would it be?England winning the 1966 World Cup

If you could spend ten minutes with your ‘hero’ alive or dead what would you ask them?What was your driving force to success

Formal Biography here

Martin Musil

Martin Musil

Managing Director

    Intrum Slovakia s.r.o.

Number of years in present job: 4
Number of years in profession: 21

...more

Presentation title
Reading the signs

Benefits of presentation
Martin is uniquely placed to identify the payment trends across Europe. He will demonstrate the recession indicators and what regulatory changes are happening in the V4 countries.

What was your proudest work related achievement?
Showing people that collection could be fair & respectful.

Any advice for your previous boss?Don´t fight with employees, motivate and engage them.

What advice would you give the ‘5-year-old you’?
None, everyone has to live their own lives.

What’s the most unusual place you have visited?
Delta of the Volga River

If you were president, what is the first thing you would do?I don’t know, being a politician never attracted me.

If you could witness any event of the past, present, or future, what would it be?I’d like to see dinosaurs.

If you could spend ten minutes with your ‘hero’ alive or dead what would you ask them?I spending more than 10 minutes with my heroes every day.

Formal Biography here

Prof. Patrick O. Connelly

Prof. Patrick O. Connelly

Board Director Academic Services

ACCEE

Number of years in present job: 4
Number of years in profession: 45

...more

Presentation title
TBC

Benefits of presentation
TBC

What was your proudest work related achievement?
Enabling the development of a global team

Any advice for your previous boss?Watch your back

What advice would you give the ‘5-year-old you’?
Learn, listen, think….repeat

What’s the most unusual place you have visited?
Chiang Rai, Thailand

If you were president, what is the first thing you would do?Learn, listen, think… repeat more often

If you could witness any event of the past, present, or future, what would it be?The signing of a universal, perpetual trading agreement

If you could spend ten minutes with your ‘hero’ alive or dead what would you ask them?How did you optimize your scope-sighting process?

 

Laszlo Rab

Laszlo Rab

Order-to-cash Delivery Leader

Cognizant

Number of years in present job: 2
Number of years in profession: 14

...more

Presentation title
Collection floor: library no more!

Benefits of presentationMy presentation will showcase a transformation that we have implemented in the collections and dispute management shop of Acelity/KCI.

What was your proudest work related achievement?
Always the success and progression of my people is the biggest reward for a leader who aims to develop its staff.

Any advice for your previous boss?Strategy and vision – quintessential for driving improvement

What advice would you give the ‘5-year-old you’?
Explore and learn, always, everywhere

What’s the most unusual place you have visited?
A sall cave in Hungary, the cave passings were sometimes 50 cm wide, I am not sure how I actually got thru..

If you were president, what is the first thing you would do?
Build a vision for my country

If you could witness any event of the past, present, or future, what would it be?Black Monday, October 19, 1987 – the crash of stock markets – to see and experience how it actually happened and spread across the world

If you could spend ten minutes with your ‘hero’ alive or dead what would you ask them?I have lots of “everyday heroes”, not just one person

 

Pavel Šimák

Pavel Šimák

Human Capital Advisory Lead

Deloitte.

Number of years in present job: 4
Number of years in profession: 17

...more

Presentation title
Organization becoming irresistible

Benefits of presentationPanel Discussion, focused on what makes organization irresistible

What was your proudest work related achievement?
Making everything possible happen (technology arrangements, shift arrangements, etc.) to allow two disabled candidates to my call centre (I managed many, many years ago) get the job. They became top performers in few months, btw.

Any advice for your previous boss?No, he knows everything:-)

What advice would you give the ‘5-year-old you’?
Enjoy the 5th year :-)

What’s the most unusual place you have visited?
Desert in Syria and Bumper Bar in Prague.

If you were president, what is the first thing you would do?
Check if I will have any free time anymore!

If you could witness any event of the past, present, or future, what would it be?years 1946, 1947 and 1948 in the Czechoslovakia.

If you could spend ten minutes with your ‘hero’ alive or dead what would you ask them?To all moms of our kids: how can you manage 24×7 service, constantly bending and on stand by, for so long, getting no pay for this, but happy and smiling:-)

 

Kristína Sabáková

Kristína Sabáková

HR Marketing & Branding Lead

Dixons Carphone

Number of years in present job: 3
Number of years in profession: 13

...more

Presentation titleTBC

Benefits of presentationTBC

What was your proudest work related achievement?
When I started the position in Employer Branding, where I had no formal experience before.

Any advice for your previous boss?No. I have always had great bosses.

What advice would you give the ‘5-year-old you’?
Spend more time with your sister, she is awesome.

What’s the most unusual place you have visited?
Submarine shield.

If you were president, what is the first thing you would do?I would hire a great support team

If you could witness any event of the past, present, or future, what would it be?I’d love to witness some scientific breakthrough. Being there with Alexander Fleming by discovering penicillin!

If you could spend ten minutes with your ‘hero’ alive or dead what would you ask them?I’d love to have a talk with Madeleine Albright. I’d ask her what is the source of her courage.

Formal biography is here.

 

Claudia Schott

Claudia Schott

Assoc. Dir. FP & A Cash Flow MEU

Mondelez International

Number of years in present job: 6
Number of years in profession: 20

...more

Presentation titleCreating moments of joy in a global snacks powerhouse

Benefits of presentationThis fascinating story reveals how historically there was little specific focus on Working Capital until there was a need to fund future investments.Claudia will be your guide through the Mondelez Europe Working Capital Journey – how it embraced a seismic change throughout the organization, improving cash flow and reducing costs by linking talent and technology.There are essential lessons for us all to learn as we brace ourselves for the next recession and rising costs of borrowing.

What was your proudest work related achievement?
To be invited to this conference.

Any advice for your previous boss?Don’t worry too much about what other’s think about you, just be yourself and your success will just continue.

What advice would you give the ‘5-year-old you’?
Even if sometimes adults will tell you to, never stop asking questions.

What’s the most unusual place you have visited?
A village in a very remote rural zone of Myanmar, where people live genuinely happy – they don’t know anything about television, cell phones, fotocameras…

If you were president, what is the first thing you would do?Create a task force to go after tax offenders and then re-invest in my country’s infrastructure.

If you could witness any event of the past, present, or future, what would it be?I would love to spend a day with extinct animals, specifically dinosaurs (kind of as scrat in “Ice Age”).

If you could spend ten minutes with your ‘hero’ alive or dead what would you ask them?Not really a single hero, but I always admire people, especially artists, that just follow an idea and make their passion a profession. Questions would be: How did you find the courage to make a living out of your passion, that is not obviously something sellable? Were there many occasions in which you doubted about yourself and were about to drop the ball? And if yes, how did you overcome them?

Formal biography

 

Dean R. Unrue

Dean R. Unrue

Senior Consultant

ACCEE

Number of years in present job: 1
Number of years in profession: 17

...more

Presentation title
TBC

Benefits of presentationTBC

What was your proudest work related achievement?
Standing up the China Shared Service Center at same time improving working capital metrics and process standardization in environment with no labor arbitrage.

What advice would you give the ‘5-year-old you’?
Get your CPA regardless of future advice, go directly into Finance.

What’s the most unusual place you have visited?
Hyderabad India, seeing Camel, Water Buffalo etc.. on same street with small 3 wheel Taxis, carts and expensive automobiles.

 

Vladimir Vachel

Vladimir Vachel

Managing Director

EOS KSI Česká Republika

Number of years in present job: 12
Number of years in profession: 16

...more

Presentation title
Third Party Collection is essential

Benefits of presentationRepresentatives from 3 of the most respected agencies specializing in 3rd party collections come together to explain why.This session is your opportunity to understand why 3rd parties should be a cost effective ,critical partner in your Cash Collection Cycle.

What was your proudest work related achievement?
I’m proud on the team I put together, on the friendly working environment we have

Any advice for your previous boss?Be an example worth to follow

What advice would you give the ‘5-year-old you’?
Just try it

What’s the most unusual place you have visited?
Canibal’s kitchen at Vanuatu

If you were president, what is the first thing you would do?
I would open all windows at Prague castle to get fresh air inside

If you could witness any event of the past, present, or future, what would it be?The discovery of a new civilization in space

If you could spend ten minutes with your ‘hero’ alive or dead what would you ask them?I would ask about mile stones of his life, key decisions of he had to make and reasons or values that helped him to decide.

Click here for formal bio

 

Jan Hejtmanek

Jan Hejtmanek

Director

Deloitte Advisory

Number of years in present job: 4
Number of years in profession: 15

...more

Presentation title
Smart digitalization

Description of your presentation
In this presentation we will dive into the invoices and other semistructured documents present in today organizations. We will go into what was the approach so far and what do the new technologies bring and how it disrupts the current status quo of the relationship between company, SSC and BPO. We will do a live demo presentation of one of the possible solutions and discuss business case, security and compliance of possible options.

What was your proudest work related achievement?
Our team is seen as the top experts with regards to automation and innovation in Deloitte globally.

Any advice for your previous boss?Keep it simple

What advice would you give the ‘5-year-old you’?
Keep playing.

What’s the most unusual place you have visited?
Deloitte office 4 years back.

If you were president, what is the first thing you would do?
take a step back, relax and wait a minute.

If you could witness any event of the past, present, or future, what would it be?Robots taking over.

If you could spend ten minutes with your ‘hero’ alive or dead what would you ask them?If it is anything I can ask, anything work or personal related, I would ask – would you like a toast?

 

Eefje Van Craen

Eefje Van Craen

Head of Risk Solutions CEE

Bureau Van Dijk 

Number of years in present job: 1
Number of years in profession: 8

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Presentation title
TBC.

Benefits of presentation
TBC.

What was your proudest work related achievement?
TBC.

Any advice for your previous boss?‘You should not have said that’ I’m joking, he did an excellent job. I was very happy to have had the opportunity to work with him and learned a lot by doing so.

What advice would you give the ‘5-year-old you’?
Explore, enjoy and don’t worry about a thing. Oh and by the way, Mum and Dad are indeed always right…

What’s the most unusual place you have visited?
The deserted island of Spinalonga, former leper colony. Gave me goosebumps.

If you were president, what is the first thing you would do?
I would probably never make it since I’m not ‘political’ enough. But I’d start by admitting that global warming is ‘a thing’ and that we should act on it.

If you could witness any event of the past, present, or future, what would it be?
Past: Queen@Wembley 1986. Present (near future): Federer vs Djokovic, Wimbledon 2020 (7-5, 4-6, 4-6, 7-5, 13-12) .Future: next Euromillions numbers would be nice :) 

If you could spend ten minutes with your ‘hero’ alive or dead what would you ask them?
‘Will you please stop doing drugs, Jim Morrison?’ I would use my other 9 minutes to sit by the fireplace on Christmas eve with my late grandmother and just quietly enjoy a drink and some pie.

 

 

Jan Vorisek

Jan Vorisek

Director

Deloitte BPS

Number of years in present job: 5
Number of years in profession: 22

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Presentation title
Smart digitalization

Description of your presentation
In this presentation we will dive into the invoices and other semistructured documents present in today organizations. We will go into what was the approach so far and what do the new technologies bring and how it disrupts the current status quo of the relationship between company, SSC and BPO. We will do a live demo presentation of one of the possible solutions and discuss business case, security and compliance of possible options.

What was your proudest work related achievement?
Establishment of technology services in our department.

Any advice for your previous boss?Do not limit your people in their growth.

What advice would you give the ‘5-year-old you’?
Be patient, but go ahead.

What’s the most unusual place you have visited?
Nepal.

If you were president, what is the first thing you would do?
President has no power.

If you could witness any event of the past, present, or future, what would it be?
I do not know.

If you could spend ten minutes with your ‘hero’ alive or dead what would you ask them?
What was your smartest decision you ever took?

 

 

Vladimir Vano

Vladimir Vano

Group Economist

CentralNic Group PLC

Number of years in present job: 2
Number of years in profession: 20

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Presentation title
We are in (trade) war?Who wins? Who loses?Who will be casualty?

Benefits of presentationGlobal Economy has turned into rough place this year. How to pick the most important trends and developments which matter to credit industry?

What was your proudest work related achievement?
The most frequently quoted Slovak economist 2008, 2009, 2010 (three years in a row).

Any advice for your previous boss?Strategic thinking is not simple.

What advice would you give the ‘5-year-old you’?
None.

What’s the most unusual place you have visited?
Zwettl Abbey

If you were president, what is the first thing you would do?
Double teacher’s salaries.

If you could witness any event of the past, present, or future, what would it be?None. Not a voayeur.

If you could spend ten minutes with your ‘hero’ alive or dead what would you ask them?Why shaken, not stirred?

Click here for formal bio

 

Ali Rezaei Yazdi

Ali Rezaei Yazdi

Postdoc. Data Scientist and AI solution Developer

Rimilia Holdings Limited

Number of years in present job: 2
Number of years in profession: 6

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Presentation title
Intelligence, Wisdom and future: The role AI should play in your credit world

Benefits of presentationIn this presentation, I will be talking about Artificial Intelligence and machine learning in credit and how they can help improve working capital management. I will be talking about where and how AI relates to RPA and Automation and what do we need in order to be able to have a successful AI Transformation.

What was your proudest work related achievement?
(1) Helping vulnerable people to be saved from dangerous mental health incidents through building an intelligent Risk Triage system. (2) Working with a Microsoft-supervised start-up. (3) Building Machine Learning – based Invoice Payment Prediction system for Rimilia.

Any advice for your previous boss?Let me stay silent on this.

What advice would you give the ‘5-year-old you’?
Explore, be curious and be respectful.

What’s the most unusual place you have visited?
I find most places a bit unsual.

If you were president, what is the first thing you would do?
Resign and help to find the right person for the job. I think that’s what a lot of politicians should do.

If you could witness any event of the past, present, or future, what would it be?Be present at major wars, before and after them, throughout the history, record everything on a video camera, and bring them back for everyone to see how easy happiness can turn into agony and how honour can turn into disgrace when greed, arrogance and stupidity prevails.

If you could spend ten minutes with your ‘hero’ alive or dead what would you ask them?What did you purposefully do and what did you purposefully not do that made you who you are for me and for all others who admire you!

 

Pavel Vích

Pavel Vích

Country manager Czech Republic and Hungary

Atradius Collections B.V.

Number of years in present job: 10
Number of years in profession: 16

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Presentation title
Third Party Collection is Essential

Benefits of presentationSharing experiences from 3rd party B2B debt collections

What was your proudest work related achievement?
It is always positive feedback from our clients which makes proud and gives me reason to do my job.

Any advice for your previous boss?Stay as you are.

What advice would you give the ‘5-year-old you’?
Take it is easy.

What’s the most unusual place you have visited?
Baby delivery room.

If you were president, what is the first thing you would do?
That is never going to happen. Me, being a politician, with all respect to politicians. Ha ha ha.

If you could witness any event of the past, present, or future, what would it be?Witness Credit Matters events which I haven´t joined.

If you could spend ten minutes with your ‘hero’ alive or dead what would you ask them?Is there anything in your life what would you do in a different way and what is it?

 

Ondřej Dostál Ph.D

Ondřej Dostál Ph.D

Head of Academic Collaboration

St. Anne University Hospital – ICRC

Number of years in present job: 0.5
Number of years in profession: 13

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Presentation title
Gregor Mendel – humble genius, smart manager

Description of your presentation
In my presentation, I will explain the hard times of Central Europe during the 19. century on example of Gregor Mendel’s life. The presentation will introduce Mendel in many roles, not only the “father of Genetics, but Mendel beekeeper, Mendel Abbot, and surprisingly Mendel the Bank director.

What was your proudest work related achievement?
2nd prize in Neuron and President of Academy of Science program for popularising of Science, NCKU Taiwan Fellowship

Any advice for your previous boss?Boss must make decisions, sometimes.

What advice would you give the ‘5-year-old you’?
Don’t touch the hot griddle, It hurts.

What’s the most unusual place you have visited?
Gobi Desert

If you were president, what is the first thing you would do?
Meet all employees in presidential office.

If you could witness any event of the past, present, or future, what would it be?I would like to join first meeting with UFO.

If you could spend ten minutes with your ‘hero’ alive or dead what would you ask them?I don’t have ‘hero’, and Fortunately, I can speak with my wife almost every day.

 

Imre Zsoldos

Imre Zsoldos

Finance Director & Executive Coach

Celanese Hungary Kft.

Number of years in present job: 2
Number of years in profession: 16

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Presentation title
Organisational Intelligence – When only IQ and EQ only are not enough

Description of your presentationLet us conclude together what makes a person and company successful and learn how we transformed transactional finance department to a value creating Working Capital Function which delivered suprisingly good result.

What was your proudest work related achievement?
Experienced how important people development is and built numerous personal and organisational development program which helped people to discover their strenghts and potential, develop them to become someone who they always wanted to be, but never dared to believe in.

Any advice for your previous boss?Believe in me more….

What advice would you give the ‘5-year-old you’?
Listen to your Daddy. Spend more time to digest his words and advises

What’s the most unusual place you have visited?
Swamp in the gulf of Mexico

If you were president, what is the first thing you would do?
Ask experts and residents where they would like to get to in 4 years

If you could witness any event of the past, present, or future, what would it be?Birth of my grandchildren

If you could spend ten minutes with your ‘hero’ alive or dead what would you ask them?If I could meet with Arnold, I would ask him, what do I need to do to become so inspirational as him. Would learn about how I could motivate so many people as he did.

Click here for formal bio

 

Balazs G.Nagy

Balazs G.Nagy

President

Hungarian Service and Outsourcing Assiciation

Number of years in present job: 1
Number of years in profession: 17

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Presentation titlePower is gained by sharing knowledge, not hoarding it

Description of your presentationSSC’s are under increasing pressure to deliver. There is still too much silo within company, city, country and region. It has never been more important to share the good and not so good experiences.

What was your proudest work related achievement?
Loyalty of my team

Any advice for your previous boss?Tbc.

What advice would you give the ‘5-year-old you’?
Keep practicing.

What’s the most unusual place you have visited?
Solar eclipse from the sky.

If you were president, what is the first thing you would do?
Tbc.

If you could witness any event of the past, present, or future, what would it be?Tbc.

If you could spend ten minutes with your ‘hero’ alive or dead what would you ask them?Tbc.

 

Rahul Malhotra

Rahul Malhotra

Director Operations

Avis Budget Group

Number of years in present job: 8,5
Number of years in profession: 18

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Presentation titleNeural networks, Qualifications & O2C maturity benchmarks /Panel session/

Description of your presentationACCEE is introducing innovative learning and development concepts.The panel will discuss the benefits of O2C training and development including ‘Contextual Coaching’ and Collection training using neural network AI.

What was your proudest work related achievement?
Supporting growth of our SSC from 200 to 1300 FTEs.

Any advice for your previous boss?Learn to thank and appreciate talent!

What advice would you give the ‘5-year-old you’?
No advises to 5 year old. Let them enjoy life!

What’s the most unusual place you have visited?
Szimpla Bar in Budapest made from trash.

If you were president, what is the first thing you would do?
Pinch myself to check if its for real and then I will get down with the business immediately.

If you could witness any event of the past, present, or future, what would it be?I would be fast forwarding to see Human civilization on Mars and if we could learn from our mistakes while establishing ourselves on other planet.

If you could spend ten minutes with your ‘hero’ alive or dead what would you ask them?I grew up watching action movies and if I can spend 10 mins with Jackie Chan I will ask him to share how he overcomes his fear and gets courage to perform all his actions by himself.

 

More presenters will be coming soon.. :)

Daniel Chapman

Daniel Chapman

AVP Strategic Accounts EMEA

HighRadius

Number of years in present job: 12
Number of years in profession: 14

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Presentation title
Investing in O2C Technology is essential /Panel Session/

Description of your presentationTBC.

What was your proudest work related achievement?
Joining HighRadius as a start up and seeing it grow from 4 people to 1,000 employees.

Any advice for your previous boss?Listen to me and everything will be easier 😊

What advice would you give the ‘5-year-old you’?
One day there will be this thing called the internet. Create an ‘online bookstore’ and eventually grow it to sell all the things. Name it after a Brazilian Rainforest.

What’s the most unusual place you have visited?
McDonalds at the Spanish Steps in Rome. Why is it there?

If you were president, what is the first thing you would do?
Not sure which country… But if I were the president of Russia, I would ask for some vodka.

If you could witness any event of the past, present, or future, what would it be?The Beatles playing live.

If you could spend ten minutes with your ‘hero’ alive or dead what would you ask them?Would you do anything differently?

 

Dan French

Dan French

Founder and CEO

Consider Solutions

Number of years in present job: TBC.
Number of years in profession: TBC

...more

Presentation title
Burning down the Shared Services House

Description of your presentationDan reflects on the Journey so Far, The Shift to Digital and the Burning “House” Imperatives & Expectations.With Digital Advantage & Intelligent Automation on the way, how will the New House look beyond Shared Services & GBS.

Tbc.

Click here for formal bio

 

Nelie Noordenbos

Nelie Noordenbos

VP International Markets

Order2Cash

Number of years in present job: 12
Number of years in profession: 23

...more

Presentation titleInvesting in O2C Technology is essential /Panel Session/

Description of your presentationTBC.

What was your proudest work related achievement?
The international expansion of our Order2Cash partner network.

Any advice for your previous boss?It’s the other way around… I’m asking my previous boss for advice.

What advice would you give the ‘5-year-old you’?
Play and have fun! You will have to be serious before you know.

What’s the most unusual place you have visited?
Yet to be discovered.

If you were president, what is the first thing you would do?
Set up the right team to support me.

If you could witness any event of the past, present, or future, what would it be?A sneak preview of a day at the office in 25 years.

If you could spend ten minutes with your ‘hero’ alive or dead what would you ask them?Please sing Thunder Road for me.

 

…in process

More presenters is coming! Stay in touch…