Callisto Grand and partners are looking forward to warmly welcoming friends old and new.

A warm welcome to Credit Matters XI. Eszter will set the scene, introduce the team and the presenters in a style never before seen.

Prepare to be amazed.

The repercussions since February 24 are adding even greater turbulence to an already
fragile and rapidly changing economic environment.

His current role is as Senior Adviser to the State Secretary in the Slovakia Ministry of Finance and brings a huge wealth of economic experience and predictions to Credit Matters XI.

Vladimir is a Board-Level Economist, VC Investment Executive, Crisis Manager, Policy Advisor, Keynote Speaker, Journalist, FT Blogger.

Can you really achieve excellence and success in O2C ?

Is it possible for the SSC teams to lead the business?

What are the game changers needed to achieve it?

Entertaining, humorous and thought provoking , challenging accepted norms and conventions.

The J word will absolutely not be mentioned!

This dynamic, interactive workshop is for Global Process Owners and aspiring GPO’s

1. Why Global Process Ownership? Is it Just Marketing Hype? – Dan

a. How to manage and execute “getting big things done in a complex, global organization?”

i. What is Process Experience?

ii. Ambitions and aspirations are high, but execution is hard . . .

iii. The “control vs influence“challenge in the role

iv. Building the cross functional coalition to drive change

v. Driving “AS-IS” performance improvement while designing the “TO-BE” (design vs operate)

vi. The natural tension between process-driven and technology-driven change

vii. The impact of human behaviour on process change

2. Observations and Experiences from GBS organizations – Aneta, Jamie, Lee and Tom

3. Workshop group discussion 1 – “Who are your stakeholders in O2C, Credit & Collections?”

b. Feedback to wider group

4. Workshop group discussion 2 – “What does “Good Look Like” in O2C, Credit & Collections?”

c. Feedback to wider group

5. Workshop group discussion 3 – “What is the single highest priority leadership skill/capability/aptitude required to create and sustain positive change in O2C, Credit & Collections for the benefit of all stakeholders?”

d. Feedback to wider group

6. Review & Conclusions – Panel

For 15 years, Jürgen was a PwC Partner and spent 12 of those years as happiness researcher. Happy people, happy clients, happy organization is his mantra shown to be working as a Business Unit leader of 250 people in PwC doubling size and revenues.

Jürgen is a TEDx speaker, an effortless runner and yoga adept and will show how science supports the view that happiness is an important element for a high performing organization and reveals how to discover happiness in the world of competitive business, ever increasing consumerism and a performance oriented society.

These happiness bubbles introduce insights as to what happiness is and how we can experience more of it while making a career and success in the business world.

Michael Solomon is the co-author of the ground breaking book “Game Changer”.
Michael will share his experiences and research reveling why the new talent economy requires 10Xers to compete and win.
Learn how to see yourself as both talent and management to achieve the rewards and satisfaction that come with being a GAMECHANGER.
See how highly skilled talent is transforming companies and industries.
Get an inside glimpse of the unconventional methods that smart companies are using to attract talent.
Recognize the roadblocks in the traditional employer -employee model.
There will be a generous Q&A so that he can share ideas which address your specific challenges.

It’s all about end to end process thinking, managing up, stakeholder collaboration, and driving the best collaborative conversations across the business to raise your own profile and reputation as well as that of your function