Credit Matters XI The Game Changer

Welcome to Credit Matters XI, The GameChanger
Revealing the real secrets of success in today’s challenging economic environment.
Right now,Credit/ O2C has to be the most important and high profile department in every company.The Credit Matters XI conference provides the only platform for Credit management (O2C, I2C, C2C, Q2C)

WHY ATTEND ?

Knowing how to manage the fast pace of unprecedented global developments impacting your cashflow is the number one challenge for SSC’s and CFO’s,

An Experience Like None Other!

CFO’s & Directors, Process Owners
Managers and Team Leaders of: Credit, AR, Collections, Cash, Risk & Cash App.
IT, RPA & AI, Project Management, Learning & Development
SSC’s, GBS, BPO

October 12th,13th, & 14th Budapest

Day(s)

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Hour(s)

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Minute(s)

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Second(s)

Day 1

Day 2

Day 3

09:00

Eszter and Mark
Welcome to the GameChanger Day II

 

 

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We kick off Callisto Grand’s Global Credit Day – the game changing celebration of the importance, relevance, opportunities and magic that are Credit / O2C.

09:15

Gergely Csikos
If you were the CFO, what would you do? A case study in how a CFO really adds value
SupaNova Intertrans

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09:45

Steve Fox
Consider Solutions
Context of Order to Cash, Credit & Collections from a Global leadership perspective

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A former Financial Controller, Steve established and led the Global Business Services capability and organization at Thermo Fisher Scientific through acquisitions and organic growth over twelve years.
The GBS organization included process towers for Order to Cash, Procure to Pay, Record to Report and Hire to Retire.
Steve will share the expectations and aspirations of executive leadership on GBS, the pressures and priorities of the role and how Order to Cash/Credit and Collections is seen by the broader company and its ability to be a facilitator of profit and cashflow for the business.

10:15

Jürgen Mueller
The Happiness BubblePart II

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For 15 years, Jürgen was a PwC Partner and spent 12 of those years as happiness researcher. Happy people, happy clients, happy organization is his mantra shown to be working as a Business Unit leader of 250 people in PwC doubling size and revenues.
Jürgen is a TEDx speaker, an effortless runner and yoga adept and will show how science supports the view that happiness is an important element for a high performing organization and reveals how to discover happiness in the world of competitive business, ever increasing consumerism and a performance oriented society.
These happiness bubbles introduce insights as to what happiness is and how we can experience more of it while making a career and success in the business world.

10:30

Refreshment Break

GAME CHANGER
WORKSHOP SESSIONS

11:00

Jürgen Mueller
The Happiness Bubble Workshop

 

 

 

 

 

 

11:00

Eskers Client Case study

 

 

 

 

11:00

Eefje Van Craen
Moodys Analytics Workshop
Why O2C must own Customer Master Data

 

 


 

11:00

Unleashing The Future Of Credit: Driving Faster Data-To-Decision Hosted by Zephirin Jiongo & Peter Ehry

 

 

 

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For 15 years, Jürgen was a PwC Partner and spent 12 of those years as happiness researcher. Happy people, happy clients, happy organization is his mantra shown to be working as a Business Unit leader of 250 people in PwC doubling size and revenues.

Jürgen is a TEDx speaker, an effortless runner and yoga adept and will show how science supports the view that happiness is an important element for a high performing organization and reveals how to discover happiness in the world of competitive business, ever increasing consumerism and a performance oriented society.

These happiness bubbles introduce insights as to what happiness is and how we can experience more of it while making a career and success in the business world.

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Customer Master Data is the home to all the essential data contained on every invoice, portfolio and management report.
Are we using this vital BIG data source effectively?
What critical elements are frequently missing?
Eefje Van Craen will reveal the answers and demonstrate how to reduce risk exposure, improve collection strategies and the correlation with invoice disputes.
This is an interactive workshop where participants will be challenged to assess scenarios and justify potentially high-risk / high yield decisions.

 

 

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In a highly volatile business environment, CFOs today not only expect the credit teams to be the risk mitigators for the company, but also deliver on the revenue goals. Learn how your credit teams can leverage technology and data to gain actionable insights based on real-time customer credit data and payment trends to make accurate credit decisions.
Key Takeaways:
a. Explore how AI can help credit management evolve from reactive processes to proactive, data-driven decision-making
b. Discover how Autonomous Credit enables future of credit management
c. Get insights into how credit teams can improve customer experience, reduce bad debt and prevent revenue leakage

 

11:45

Billtrust Case study
Benedek Hegy & Fabio Santoro How E-Invoicing will navigate you around the hidden icebergs.

 

 

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11:45

The Situation Room
Leader Laszlo Rab

 

 

 

11:45

Sebastien Grand
Serrala Case study

 

 


 

11:45

Intelligent Collections:
A New Era Has Emerged Hosted
by Monika Bejger & Peter Ehry

 

 

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Every business now has the objective of high performing O2C at the top of their agenda.
On the face of it , E-Invoicing does not sound very exciting.
The reality is there is the potential for O2C teams to lead extremely important projects that will make a huge contribution to efficiency, costs and cash flow.
Invoice clearance is complex global initiative that is already having an impact in many countries and before long all enterprises will have to conform.
Fabio , supported by client case studies will demonstrate why invoice clearance will be the catalyst of the compulsory reduction and ultimate demise of paper based invoicing whilst at the same time revealing previously unforeseen advantages of EIPP.

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For collections to scale, automation is inevitable. But as global recession looms, businesses need a new approach to collections – one that takes into account the unprecedented financial pressures on customers. Learn how technology and human ingenuity can provide a more holistic solution to collections. Learn how you can have easier conversations, improved collections and higher customer loyalty and advocacy.

Key Takeaways:

a. Learn what role automation can play in improving your collections process and moving you from a reactive to a proactive way of working
b. Discuss a collector’s KPIs and understand how intelligent collections can help in achieving those targets
c. Find out out how best-in-class companies improved their customer experience with intelligent collections

 

 

12:30

Lunch

GAME CHANGER
WORKSHOP SESSIONS

14:00

An Audience with Atradius
Josef Tvrdik
Wlodzimierz Szymczak
Michael Weir

 

 

 

 

14:00

Paolo di Stefano
Judit Benard-Morva
Eefje Van Craen
How joined up Credit Risk strategies yield business profits

 

 

 

 

 

14:00

TBC

 

 


 

14:00

Fireside Chat with
Sarah Stuhr, Edoardo Peniche & Gabor Mezaros

 

 

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The past two years has been a navigation through turbulence with many more bumps to come.
This session will reveal the initiatives of Celanese and Lego in rolling out a Credit Risk model that is adopted throughout the business and bringing benefits to all stakeholders.
A key takeaway is the confirmation that Credit / O2C only functions effectively when all silos are removed and it is seen as an equal business partner.
Profession not Process.

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14:30

How SSC’s can save the planet, Nikoletta Czeto, Irina Hoffman

 

 

 

 

 

 

 

 

 

14:30

Velga Trautmane
CEI Workshop

 

 

 

 

 

 

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Reducing carbon footprint is not the sole responsibility of elected managers. We must all make the effort to highlight waste and lead initiatives. Every contribution , no matter how small will help and inspire others. Our panellists share ideas and experiences of what can be done by the O2C community

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Collections Effectiveness Index(CEI) is a popular metric across industries that gives the Order to Cash leaders a better understanding of how their A/R teams perform. Collection Effectiveness Index can be simply defined as “The percentage of account receivables that are collected in a given period of time.
Velga will discuss why Elfadistrelec selected this KPI , its component parts and observations to date.
Participants will create there own CEI using realistic data.

15:00

Refreshment Break

15:30

THE BIG DEBATE
Agnes Szerencses and Mark Harrison
Who needs outsourcing when we have the expertise in house

 

 

 

 

 

 

 

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In this debate , Agnieszka and Mark will deliver compelling arguments for and against third parties. Our argument embraces the value , pros and cons of all outsourcing including Debt Collection , BPO, Training, Technology and many more

16:00

Edoardo Peniche
Is technology the future of automotive in an uncertain world?

 

 

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Aptiv is a global automotive technology leader, addressing mobility’s toughest challenges through deep software and systems integration expertise. From safety systems through to futuristic driverless cars , Aptiv lead the way.

Edoardo is a vastly experienced Business Service Leader and will share how Aptiv are pioneering technology not only in vehicles but throughout their global Shared Services Centres which together with upskilling talent bring consistency and efficiency in today’s turbulent world.

17:45

Day 2 Reflections

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We look back on the days events.
What GAMECHANGERS will you take away?
And now …………….
In just a few hours……………
Will you be an award winner???

19:30

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The annual Gala is a much-anticipated part of our Conference every year.
This year we celebrate the launch of Global Credit Day and present the prestigious Callisto Grand Awards whilst sampling the sumptuous buffet showcasing local cuisine and wines.
We are honored to present traditional Hungarian folk dancing and live music extravaganza that will leave you with a lifetime of rich memories. Our dancers will showcase different regions’ traditions and clothing while placing it in a modern environment.
Many of the dancers follow family traditions and have been practicing for many months just for us.

Conference Partners

about Us

Our mission is for Credit Management to be recognized as an essential profession bringing real value to every business and for you to enjoy a dynamic, varied, exciting and rewarding career.
We will help YOU Create the world’s most customer-centric services through incremental improvements generating geometric sales growth.

Info

info@creditcee.eu

www.creditcee.eu

Tel: +420 722 965 050

E-mail: mark@creditcee.eu