Gabriel Eszter
eszter@creditcee.eu
Operations Manager
Callisto Grand
www.creditcee.eu
Number of years in present job 4
Number of years in present job 8
CREDIT MATTERS XII SHINE
Presentation detail and presenter insights
Presentation Title
Welcome to Credit Matters XII, The Shine Conference!
Description of presentation
I will take you through the gamechanging developments of the past 12 months.
What is your proudest work related gamechanger moment?
When I got promoted to my current role.
What is your personal vision for the next 5 years?
To explore and grow.
What is your professional vision for the next 5 years?
To never stop learning.
What does gamechanging success look like to you in less than 10 words?
Achieving something you never thought was possible.
Name one person you consider a great leader?
Dr. Jane Goodall
What are the 3 main qualities that makes them great?
Curiosity, Patience, and Focus
What would you ask them if you could meet them?
I can not choose just one. What was your inspiration? What is your proudest moment? Do you have any regrets?
What 4 gamechangers would you invite for your perfect dinner party?
Serena Williams, Meryl Streep, Michelle Obama, Jeremy Clarkson
What is your biggest life lesson from the past 2 years?
If you want something doing, do it yourself!
Social Media Profile (Li)
https://www.linkedin.com/in/eszter-gábriel-8a1794b2
Biography
Harrison Mark
mark@creditcee.eu
Chief Vision Officer
Callisto Grand
www.creditcee.eu
Number of years in present job 12
Number of years in profession 43
CREDIT MATTERS XII SHINE
Presentation detail and presenter insights
Presentation Title
The Book of Mark
Description of presentation
Can you really achieve excellence and success in O2C ?
Is it possible for the SSC teams to lead the business and if so what is needed to achieve it?
Entertaining, humorous and thought provoking , challenging accepted norms and conventions.
The J word will absolutely not be mentioned!
What is your proudest work related gamechanger moment?
Callisto Grand
What is your personal vision for the next 5 years?
Enjoy all the good things life has to offer
What is your professional vision for the next 5 years?
Continue to develop and expand Callisto Grand
What does gamechanging success look like to you in less than 10 words?
Name one person you consider a great leader?
Bruce Springsteen
What are the 3 main qualities that makes them great?
What would you ask them if you could meet them?
What 4 gamechangers would you invite for your perfect dinner party?
Bruce Springsteen,
Nelson Mandela,
Barack Obama,
Emma Thompson
What is your biggest life lesson from the past 2 years?
Faith will be rewarded. Believe in yourself ,your abilities, dreams and ambitions.
Social Media Profile (Li)
https://www.linkedin.com/in/mark-harrison-4b85128/
Biography
Daniel Peter
peter.daniel@iqvia.com
OTC Global Process Owner (GFSS)
IQVIA
www.iqvia.com
Number of years in present job 3
Number of years in profession 21
CREDIT MATTERS XII SHINE
Presentation detail and presenter insights
Presentation Title
Payment portals, experiences , challenges and solutions (panel session)
Description of the presentation
Panel session for sharing experience with 3rd party portals from OTC perspective
What is your proudest work related gamechanger moment?
Creation of successful OTC team in the company from the scratch.
What is your personal vision for the next 5 years?
Continue volunteering work for government and stabilize Free Debt Advisory network for overindebted / poor people (the network was created by the government based on my personal idea and my personal engagement).
What is your professional vision for the next 5 years?
Find the right moment to move back to the university, spend the rest of my work life there and share business experience with talented students.
What does gamechanging success look like to you in less than 10 words?
Challenge, change and open the mindset of the people.
Name one person you consider a great leader?
I don’t have a specific name – every leader is strong in something and weak in something. We need to take the best from each of them.
What are the 3 main qualities that makes them great?
Professional modesty, Human approach, Being an ethical role model
What would you ask them if you could meet them?
If they are still positive about the future of the mankind.
What 4 gamechangers would you invite for your perfect dinner party?
Four leaders with open minds, able to listen to different opinions, and able to take those opinions seriously, even if they need to change their own mindset to accept other people opinions.
What is your biggest life lesson from the past 2 years?
Mankind is not that smart as I thought, but still the most of people are good and ethical.
Social Media Profile (Li)
https://www.linkedin.com/in/peter-daniel-32508214/
Biography
Enthusiastic manager used to establish new processes and organizations, feeling well in constantly changing environment, working in big global project teams and multicultural teams. Expert in debt & receivables management for countries of all the World. Experienced leader managing international teams (so far up to 150 people). Engaged volunteer supporting socially excluded people who have issues to manage their debts.
Accounting Director, OTC Global Process Owner
IQVIA RDS Slovakia, s.r.o.
Global management of Accounts Receivable (Order-to-Cash) in IQVIA corporation in all regions of the World (80 countries) in sub-processes of customer data management, credit management, billing, cash allocation, and debt collections.
Senior Manager for Finance Transformation Johnson Controls International, spol. s r.o.
Managing transition of Accounts Receivable activities from Germany to Shared Services Center in Slovakia.
OTC Global Process Owner (Order-to-Cash) Johnson Controls International, spol. s r.o.
Harmonization of Accounts Receivable process in global level for Johnson Controls (customer data management, credit management, billing, cash allocation, debt collections).
Senior Finance Manager OTC (Order-to-Cash) Johnson Controls International, spol. s r.o.
Managing Accounts Receivable process for Johnson Controls in EMEA region for the biggest division (Building Technology & Solutions), leading the team of 100 people located in Slovakia, South Africa, United Arab Emirates, Spain, France, and Italy. Sub-processes: customer data management, credit management, billing, cash allocation, debt collections.
Finance Manager
Johnson Controls International, spol. s r.o.
Managing Cash Collections and Disputes Management process for Johnson Controls in EMEA and Americas regions for two biggest divisions (Automotive Experience and Building Technology & Solutions), leading the team of 60 people located in Slovakia, South Africa, Spain, France, and Italy.
Collections manager , Johnson Controls International, spol. s r.o.
Managing Cash Collections and Disputes Management for Johnson Controls in EMEA region for the division of Building Efficiency, leading the team of 25 people located in Slovakia, UK, Spain, and Italy.
Bankruptcy Trustee
Registered in the list of trustees of the Ministry of Justice
Appointed by courts to administer bankruptcy and/or reorganization of the company or individual (selling the property & dividing the money to creditors, coordinating financial transformation of customer business activities, restructuring customer debt).
Litigation & External Collections Lead
Slovak Telekom, a.s.
Managing litigation and external debt collections process for telecommunication receivables (domestic and international, related to fixed, mobile, and data networks) mainly through collections agencies, courts, arbitrary courts, bailiffs, and through debt sales. Represtative of the company in bankruptcy proceedings.
Accounts Receivable Manager
Slovak Telekom, a.s.
Managing cash allocation & cash collections for Slovakia. Leading 150 people located in several regions of the country.
Billing Back Office Manager
Slovak Telekom, a.s.
Managing centralized Billing Back Office for Slovakia. Leading 150 people located in several regions of the country,
Vice-dean for Development & International Relations, Head of
Corporate Finance Department
Matej Bel University, Faculty of Finance
Establishing Corporate Finance Department. Managing strategy, development, business activities, and international relations of the Faculty.
Assistant Lecturer
Matej Bel University, Faculty of Economics
Teaching different financial courses (lectures and seminars).
Bank Assets & Liabilities Specialist (50% part-time)
Agrobanka, a.s.
Preparation and analysis of bank assets and liabilities.
Assistant Lecturer
University of Economics, Faculty of Economy of Services & Tourism
Teaching different financial courses (lectures and seminars).
Bank Sepcialist
Všeobecná úverová banka, a.s.
Re-valuating credit lines of companies (clients).
Bank Specialist
Štátna banka československá
Re-valuating credit lines of companies (clients).
PROJECTS
01/01/2000 – CURRENT
Ariba-Coupa – e-invoicing implementation (IQVIA, 2020)
Mountain – transition of billing and cash allocation from Switzerland to
Slovakia (IQVIA, 2020)
Manor – transition of billing and cash allocation from Switzerland to Slovakia (
Johnson Controls, 2019)
Automation of SEPA direct debit processing (Johnson Controls, 2019)
Implementing e-invoicing in EMEA (Johnson Controls, 2019)
Improving cash flow in cash collections (Johnson Controls, 2018)
Unifying receivables process after the merger with Tyco (Johnson Controls, 20
17)
Acquiring, retaining, and development of talents (Johnson Controls, 2017)
Sequel – transition of receivables process from USA to Europe (Johnson
Controls, 2017)
Implementing training for new hires (Johnson Controls, 2015)
Implementing debtors segementation (Johnson Controls, 2015)
Implementing SAP FSCM for cash collections (Johnson Controls, 2014)
Improving quality of phone calls with debtors (Johnson Controls, 2013)
Innovation of disputes management process (Johnson Controls, 2013)
Improvement of cash collections (Slovak Telekom, 2011-2012)
OneRMCA – unification of collections sytems (Slovak Telekom, 2011-2012)
OneDMS – unification of document management (Slovak Telekom, 2011)
UDM – outsourcing of document management (Slovak Telekom, 2011)
DOSCA – implementing e-archive of contracts (Slovak Telekom, 2007-2009)
Establishing Debtors Hotline (Slovak Telekom, 2007)
RAINBOW – process interactions between Slovak Telekom and T-Mobile (Slova
k Telekom, 2006)
Improving external debt collections (Slovak Telekom, 2005)
Implementing SAP RMCA collections system(Slovak Telekom, 2005)
SPEED – Restructuring of Companies (EU, Agency for Industrial Development
& Revitalization, Bratislava, 2000)
Technical Support for Small & Medium Enterprises (EU, National Agency for
Small & Medium Enterprises Development, Bratislava, 2000)
Improving education in international accounting (World Bank, UN, McGill
University Montreal, UMB Banska Bystrica, 2000-2002)
French Dan
dfrench@consider.biz
Founder & CEO
Consider Solutions
https://www.consider.biz/thinking/
Number of years in present job …
Number of years in present job …
CREDIT MATTERS XII SHINE
Presentation detail and presenter insights
Presentation Title
“Customer to Cash – Making Credit & Collections Strategic”
Description of presentation
Enabling end to end process thinking, managing up, stakeholder collaboration, and driving the best collaborative conversations across the business to raise your own profile and reputation as well as that of your function . . . .
What is your proudest work related gamechanger moment?
Starting my own company after repeatedly avoiding the opportunity to do so . . . .
What is your personal vision for the next 5 years?
Develop and release a body of music that I can be proud of . . . Bromma Plan https://open.spotify.com/playlist/37i9dQZF1E4ryNqQM6Ohqs
What is your professional vision for the next 5 years?
To help enable the “state of the art” in integrated, end-to-end process thinking and governance in global organizations
What does gamechanging success look like to you in less than 10 words?
A happy, inspired, fulfilled, expert team delivering outstanding customer value
Name one person you consider a great leader?
Genghis Khan
What are the 3 main qualities that makes them great?
Sensitivity, Continuous Learning, Perseverance
What would you ask them if you could meet them?
Did you decide on the reputation you wanted to develop or did it “just happen”
What 4 gamechangers would you invite for your perfect dinner party?
Robin Williams, Leonardo da Vinci, Steve Jobs, Ghengis
What is your biggest life lesson from the past 2 years?
Death of friends makes you realise we focus on a very narrow spectrum of highs and lows – broaden your horizon . . . .
Social Media Profile (Li)
https://www.linkedin.com/in/danfrench/
Biography
Dan is Founder and CEO of Consider Solutions, serving global brands including BT, Bombardier, Sony Music, Starbucks and UNICEF.
With a focus on finance & accounting, procurement and shared global business services, Dan advises on governance and optimization of global end-to-end business processes, data driven decision making, operating models, business partnering, organization and roles, performance management, technology, managing risk and simplifying compliance. The “Pareto Principle” is a key to success in
all of these initiatives, the 80/20 rule by which 80% or more of desired outcomes can be delivered with 20% or less of the cost, effort and cycle time, Dan has a background of 25 years in strategy, operations, general management, consulting, performance improvement, risk management & compliance, process change and technology in global businesses.
Though based in London, in the “Before Times” Dan travelled around the world for work. For recreation, he enjoys skiing, playing blues guitar and red wine though, for safety reasons, not all at
the same time.
www.consider.biz
Peniche Edoardo
edoardo.peniche@aptiv.com
Vice President Global Business Services
APTIV
www.aptiv.com
Number of years in present job 1.4 months
Number of years in present job 27
CREDIT MATTERS XII SHINE
Presentation detail and presenter insights
Presentation Title
How Innovation in the OTC can support the working capital of an Automotive company in difficult times.
Description of presentation
In this presentation you will hear from Edoardo Peniche, Vice President Global Business Serivces at Aptiv , how they have achieved extraordinary results supporting the company working capital improvement through technolgy investments, process standardization and automation.
What is your proudest work related gamechanger moment?
I dont have one in specific, I am very proud of my entire career succesfully building multi functional business services in 3 continents in over 12 different countries
What is your personal vision for the next 5 years?
My personal vision for the next 5 years includes the completion of my 4th language (French) and a master degree in Harvard
What is your professional vision for the next 5 years?
From the professional stand point, I am looking forward to materialize the strategy that I built in Aptiv to establish a world class services organization that can support the next 10-15 years of operational goals, growth and challenges for this organization.
What does gamechanging success look like to you in less than 10 words?
Making a difference to the people that sorrounds my life
Name one person you consider a great leader?
Paul Read
What are the 3 main qualities that makes them great?
Create an inspiring vision of the future Motivates, inspires, coach and build teams to engage with that vision Manages delivery of the vision
What would you ask them if you could meet them?
What was the most meaningful life experience that define who you are?
What 4 gamechangers would you invite for your perfect dinner party?
Jeff Bezos, Brian Chesky, Howard Schultz, Michelle Obama, Mary Barra
What is your biggest life lesson from the past 2 years?
After the impact we lived during the pandemic, the lesson was that “Life is too short” to continue wasting our time with trivialities that doesnt make any sense.
Social Media Profile (Li)
https://www.linkedin.com/in/edoardo-peniche/
Biography
Mr. Edoardo Peniche is the Vice President Global Business Services at Aptiv. He is a master shared service leader with extensive global experience establishing world-class operations. His strong leadership background includes various executive positions where he led critical
initiatives that included design, implementation, development and transformation of multiple Global Shared Service Centers since 1996, establishing operations in Mexico, Costa Rica, USA, Bulgaria, Hungary, Poland, China, India, Philippines and Egypt.
Prior to joining Aptiv, he held various Executive/Leadership positions with Avis Budget Group, Ingram Micro, Flextronics International (FLEX) and IBM.
Mr. Peniche holds a Bachelor Degree and Certification in Public Accounting, he graduated from the University Instituto de Estudios Superiores de Occidente in Guadalajara, Mexico. He speaks
fluent Spanish, English and Portuguese.
Rab Laszlo
laszlo.rab@gmail.com
Director, Revenue Operations EMEA
Novocure
laszlo.rab@gmail.com
Number of years in present job 3
Number of years in profession 12
CREDIT MATTERS XII SHINE
Presentation detail and presenter insights
Presentation Title
The Situation Room -an Order-to-cash decision simulation exercise
Description of presentation
an Order-to-cash/credit mnt decision simulation exercise
What is your proudest work related gamechanger moment?
gamechanger is a big word… :)
What is your personal vision for the next 5 years?
more work, more responsibility, balanced work-life-family
What is your professional vision for the next 5 years?
more work, more responsibility, bigger scope
What does gamechanging success look like to you in less than 10 words?
I dont believe in any gamechangers for me personally.
Name one person you consider a great leader?
my boss is a great leader
What are the 3 main qualities that makes them great?
vision, human side, drive
What would you ask them if you could meet them?
n.a.
What 4 gamechangers would you invite for your perfect dinner party?
none
What is your biggest life lesson from the past 2 years?
worker hard and spend more time on your private life
Social Media Profile (Li)
https://www.linkedin.com/in/laszlo-rab/
Biography
Radford Jamie
jamie@ap-association.co.uk
CEO
Accounts Payable Association
www.ap-association.com
Number of years in present job 8
Number of years in profession 34
CREDIT MATTERS XII SHINE
Presentation detail and presenter insights
Presentation Title
Making the Perfect AP Sandwich
Description of the presentation
How can AP & AR work in harmony? Its all down to Communication, controlling the front end and back end of the AP Process. We will be covering the importance of good quality data and supplier on-boarding as the bedrock of the base, moving onto the importance of supplier reconciliations and best practice.
What is your proudest work related gamechanger moment?
GenCFO shortlisted finalist in category of Training Provider of the Year 2022
What is your personal vision for the next 5 years?
Increase awareness of transactional finance as the bedrock for all organisations
What is your professional vision for the next 5 years?
To continue the growth & achieving a voice & recognition for all AP professionals
What does gamechanging success look like to you in less than 10 words?
Legacy
Name one person you consider a great leader?
Stephen Bartlett
What are the 3 main qualities that makes them great?
Drive, Tenacity & Passion
What would you ask them if you could meet them?
What keeps you motivated?
What 4 gamechangers would you invite for your perfect dinner party?
Stephen Barlett, Gordon Ramsey, James Caan & Luella Keeley
What is your biggest life lesson from the past 2 years?
Stay true to your mission
Social Media Profile (Li)
https://www.linkedin.com/in/jamieradford/
Biography
Van Craen Eefje
eefje.vancraen@moodys.com
Director – Industry Practice Lead Trade Credit
Moody’s Analytics
https://www.moodysanalytics.com/
Number of years in present job 2
Number of years in present job 11
CREDIT MATTERS XII SHINE
Presentation detail and presenter insights
Presentation Title
TBD
Description of presentation
TBD
What is your proudest work related gamechanger moment?
Growing our business order and invoice automation level to above 50%
What is your personal vision for the next 5 years?
Will continue to grow our business B2B/B2C/B2G digital and electronic offering
What is your professional vision for the next 5 years?
Every company needs to work towards to such solutions that enables them to digitize, automate and operate comfortable with integrated solutions (electronic data formats) and be ready with the right level of flexibilty to integrate with partners, customers, governments and any parties that they may interact with. Eventually all kinds of transactions, but especially order
What does gamechanging success look like to you in less than 10 words?
Touchless, efficient and customer focused business flows driving growth.
Name one person you consider a great leader?
My ex-supervisor
What are the 3 main qualities that makes them great?
Honest, Efficient, Supportive
What would you ask them if you could meet them?
I would not ask, rather Thank!
What 4 gamechangers would you invite for your perfect dinner party?
My Family
What is your biggest life lesson from the past 2 years?
Change is around the corner every morning.
Social Media Profile (Li)
Biography
Milata Petr
petr.milata.jr@beznoska.cz
CEO
Number of years in present job 11
Number of years in profession 20
CREDIT MATTERS XII SHINE
Presentation detail and presenter insights
Presentation Title
Family business
Description of the presentation
How the family business is important in the SMEs
What is your proudest work related gamechanger moment?
I am proud to be the third generation in our family business
What is your personal vision for the next 5 years?
To be still happy:)
What is your professional vision for the next 5 years?
To have a stronger family business and helping other SMEs to success
What does gamechanging success look like to you in less than 10 words?
Something what really change the life of someone.
Name one person you consider a great leader?
My grandfather
What are the 3 main qualities that makes them great?
constancy, loyalty, toughness
What would you ask them if you could meet them?
What will be the one advice for me form you.
What 4 gamechangers would you invite for your perfect dinner party?
Do not know :)
What is your biggest life lesson from the past 2 years?
Growing up my children
Social Media Profile (Li)
https://www.linkedin.com/in/petr-milata-8ba240156/
Biography
Plesnik Schicker Adela
adela@procrastination.com
Founder Procrastination.com
Number of years in present job 12
Number of years in present job 12
CREDIT MATTERS XII SHINE
Presentation detail and presenter insights
Presentation Title
I don’t know yet
Description of presentation
Alka Selzer? :)
What is your proudest work related gamechanger moment?
Our book
What is your personal vision for the next 5 years?
Keep my family happy, kind and adventurous
What is your professional vision for the next 5 years?
Keep helping as many people as possible
What does gamechanging success look like to you in less than 10 words?
Proud, humble, driven
Name one person you consider a great leader?
Maya Angelou
What are the 3 main qualities that makes them great?
humble, brave, fearless
What would you ask them if you could meet them?
What makes them go on when all seems to fall apart
What 4 gamechangers would you invite for your perfect dinner party?
Chris Hadfield, Michelle Obama, My Mum & Chris Voss
What is your biggest life lesson from the past 2 years?
Amelia
Social Media Profile (Li)
https://www.linkedin.com/in/adelaschicker/
Biography
Gábor Andrási
gabor.andrasi@howden.com
SSC AR and Service Delivery Manager
Howden, a Chart Industries Company
Number of years in present job 5
Number of years in profession 15
CREDIT MATTERS XII SHINE
Presentation detail and presenter insights
Presentation Title
“Customer Portals: Friend or Foe? A Vendor’s Perspective”
Description of the presentation
Panel discussion around the manual and automated use of supplier portalss
What is your proudest work related gamechanger moment?
I asked a simple question about the database structure of our core ERP in February 2019. The conversation led to an advanced data capturing and reporting project that has been constantly evolving since. Today, our in-house toolkit expands to 3 ERPs, enabling us to create predictive and prescriptive analytics models to support our AR activities.
What is your personal vision for the next 5 years?
Stay fit and healthy, and not just for 5 years.
What is your professional vision for the next 5 years?
I would like to drive business operations’ re-design from a task allocation based concept to an added value based model.
What does gamechanging success look like to you in less than 10 words?
It has a transformational positive impact over a person or a community.
Name one person you consider a great leader?
Larry Culp (GE CEO)
What are the 3 main qualities that makes them great?
Communication, connection, intelligence
What would you ask them if you could meet them?
How does he remain so humane in such a role?
What 4 gamechangers would you invite for your perfect dinner party?
Larry Culp, Elon Musk, Bill Gates, Bono
What is your biggest life lesson from the past 2 years?
Wisdom does come with age.
Social Media Profile (Li)
https://www.linkedin.com/in/g%C3%A1bor-andr%C3%A1si-848aa919/
Biography
CREDIT MATTERS XII SHINE
Presentation detail and presenter insights
Presentation Title
Sophrology “at work”..and nor only !
Description of presentation
All about Sophrology and its benefits in daily life followed by practical training sessions
What is your proudest work related gamechanger moment?
Complete professional orientation change
What is your personal vision for the next 5 years?
Support human beings in their daily evolution as well as mutual growth in personal development for both clients and myself not only as a therapist
What is your professional vision for the next 5 years?
Combine sophrology at international level together with wellness trainings and further develope a freelance activity in event organisation.
What does gamechanging success look like to you in less than 10 words?
Integrate new ideas whilst learning from past experience
Name one person you consider a great leader?
Mahatma Gandhi
What are the 3 main qualities that makes them great?
Humility, strenght,faith
What would you ask them if you could meet them?
What is it that constantly triggers your motivation to go on ? Do you sometimes feel you might fail and how do you overcome that feeling ?
What 4 gamechangers would you invite for your perfect dinner party?
A psychoanalyst, a philosopher, a green politician and a quantum physicist
What is your biggest life lesson from the past 2 years?
That Life is the best teacher
Social Media Profile (Li)
https://www.linkedin.com/in/patricia-camia/
Biography
Mikkola Joona
joonamikkola@arizona.edu
Doctoral researcher & advisor
https://www.regeninnovation.org
Number of years in present job 1
Number of years in profession 10
CREDIT MATTERS XII SHINE
Presentation detail and presenter insights
Presentation Title
Valuing nature – can carbon pricing solve the climate crisis?
Description of the presentation
The economy does not exist in a vacuum. Economic activity can only happen, because the biosphere offers a stable climate, regular rains, and fertile soils. As the global economy is increasingly operating beyond the planetary boundaries, the collapse of these ecosystems services threatens human welfare. Drying rivers, burning forests, heavy floods and eroding damage infrastructure and spark conflicts and forced migration. Can the economy operate in a way that does not damage the planet? By putting a price on pollution, the economy can stop rewarding activities that are harmful to the planet. Since carbon is the main building block of all living things, pricing carbon offers an opportunity to reinvent the economy, so that regeneration of natural capital becomes profitable for companies than destroying it.
What is your proudest work related gamechanger moment?
Building a multi-disciplinary, international expert team to create a product to address climate change and biodiversity collapse through a market-based solution
What is your personal vision for the next 5 years?
Become a stronger and kinder human being, start a family
What is your professional vision for the next 5 years?
Build a climate tech company with global operations and an associate professor position in ecological economics
What does gamechanging success look like to you in less than 10 words?
Combining seemingly contradictory components into an integrated solution.
Name one person you consider a great leader?
My grandfather Hugo Sorsa
What are the 3 main qualities that makes them great?
Courage, empathy and genuineness
What would you ask them if you could meet them?
I would ask how they would approach some of the biggest challenges that we are currently facing
What 4 gamechangers would you invite for your perfect dinner party?
Pablo Neruda, Partha Dasgupta, Wangari Maathai, John Stuart Mill
What is your biggest life lesson from the past 2 years?
If you stay optimistic, you get more stuff done
Social Media Profile (Li)
https://www.linkedin.com/in/joona-mikkola/
Biography
CREDIT MATTERS XII SHINE
Presentation detail and presenter insights
Presentation Title
The Role of Collaborative Trust in Supply Chain Efficiencies
Description of presentation
This presentation will explore the role of Collaborative Trust when using Relational Contracts in Contract Lifecycle management processes and present a model developed that can be used to enhance supply chain management efficiencies.
What is your proudest work related gamechanger moment?
The understanding and implementation of specialised quantitive analysis for research.
What is your personal vision for the next 5 years?
My personal vision is to re-train in data analytics and acquire the relevant skills in the area.
What is your professional vision for the next 5 years?
My professional vision is to successfully develop a career in Data Analytics.
What does gamechanging success look like to you in less than 10 words?
Never give up on acquiring new skills and knowledge that can benefit you and humanity
Name one person you consider a great leader?
The Dalai Lama
What are the 3 main qualities that makes them great?
1) Compassion 2) Understanding 3) Perseverance
What would you ask them if you could meet them?
How do they cope with managing all the problems of humanity?
What 4 gamechangers would you invite for your perfect dinner party?
The Dalai Lama Martha Nussbaum Bill Gates Angelina Jolie
What is your biggest life lesson from the past 2 years?
The realisation that lack of compassion is what is the key to humanities problems
Social Media Profile (Li)
https://www.linkedin.com/in/brucegahir/
Biography
Vano Vladimir
vladimir.vano@globsec.org
Chief Economist
Number of years in present job 1
Number of years in profession 20
CREDIT MATTERS XII SHINE
Presentation detail and presenter insights
Presentation Title
Risks and outlook for G7 & CEE Economies
Description of the presentation
Discussion of major economic risks and trends shaping economies of G7 countries and beyond.
What is your proudest work related gamechanger moment?
Being promoted to the Chief Economist of the CEE Group.
What is your personal vision for the next 5 years?
To learn a new language.
What is your professional vision for the next 5 years?
To grow major European economic think-tank.
What does gamechanging success look like to you in less than 10 words?
Sustainable growth.
Name one person you consider a great leader?
Winston Churchill
What are the 3 main qualities that makes them great?
perseverance, flexibility, sense of humor
What would you ask them if you could meet them?
Could the war have been prevented?
What 4 gamechangers would you invite for your perfect dinner party?
Paul Volcker, Alan Greenspan, Ben Bernanke and Wim Duisenberg
What is your biggest life lesson from the past 2 years?
One can sustain more than one thought one could.
Social Media Profile (Li)
Biography
CREDIT MATTERS XII SHINE
Presentation detail and presenter insights
Presentation Title
Participate in panel discussion
Description of presentation
What is your proudest work related gamechanger moment?
My team has started to share ideas to get things done!
What is your personal vision for the next 5 years?
be the best family member
What is your professional vision for the next 5 years?
CFO:)
What does gamechanging success look like to you in less than 10 words?
Different many departments works as one
Name one person you consider a great leader?
Richard Brenson
What are the 3 main qualities that makes them great?
Inspiration, be brave, be innovative
What would you ask them if you could meet them?
what is your ambition?
What 4 gamechangers would you invite for your perfect dinner party?
4 attractive teammates
What is your biggest life lesson from the past 2 years?
do not affraid of challanges
Social Media Profile (Li)
https://www.linkedin.com/in/velga-trautmane-57008867/
Biography
Mátéfi Dalma
Dalma.Matefi@computacenter.com
AR Enablement & Dispute Management Team Leader
Number of years in present job 7
Number of years in profession 13
CREDIT MATTERS XII SHINE
Presentation detail and presenter insights
Presentation Title
The mystery of dispute resolution
Description of the presentation
Dispute Management is a crucial part of OTC as well as the others. None of them would work without the other part. Therefore it is important to put maximum focus on it. You’ll hear a story how could Computacenter make this process more efficient and how was possible to brake biases and bad habits around dispute management. With changes in the way of working you’ll hear how your company can achieve reduced dispute creation and improved resolution time.
What is your proudest work related gamechanger moment?
When the DMC Team was created a few years ago and how I could change the attitude of a group of colleagues in sales.
What is your personal vision for the next 5 years?
What is your professional vision for the next 5 years?
To stabilise and document the dispute management procedure in all countries we work with and keep good results.
What does gamechanging success look like to you in less than 10 words?
Be more efficient and effective.
Name one person you consider a great leader?
Nelson Mandela
What are the 3 main qualities that makes them great?
Collaboration, Leading by example, logical thinking, have the desired future in mind.
What would you ask them if you could meet them?
What 4 gamechangers would you invite for your perfect dinner party?
What is your biggest life lesson from the past 2 years?
There is always a new opportunity, where we can do a great change.
Social Media Profile (Li)
https://www.linkedin.com/in/dalma-m%C3%A1t%C3%A9fi-1568b760/
Biography
Wilner David
david@creditcee.eu
Callisto Grand Advisory Board Member
Callisto Grand
https://www.creditcee.eu
Number of years in present job 1
Number of years in present job 34
CREDIT MATTERS XII SHINE
Presentation detail and presenter insights
Presentation Title
Selling Medical Devices and Pharmaceuticals on Credit Throughout the World
Description of presentation
Challenges and mitigations related to selling medical devices and pharmaceuticals on open credit terms in Europe, The Americas and Asia. With a focus on the shifting economic climate.
What is your proudest work related gamechanger moment?
The proudest moments are always seeing people that have worked for me and who I have influenced take on roles of greater responsibility.
What is your personal vision for the next 5 years?
To be a positive force
What is your professional vision for the next 5 years?
Adding value via my expertise to organizations in a number of different ways.
What does gamechanging success look like to you in less than 10 words?
Delivering value
Name one person you consider a great leader?
Sitting Bull
What are the 3 main qualities that makes them great?
Sitting Bull symbolized a movement, he had undaunting courage and he has achieved immortality through standing up for the right thing – even though it resulted in his own death.
What would you ask them if you could meet them?
How can we instill empathy in our fellow man?
What 4 gamechangers would you invite for your perfect dinner party?
Albert Einstein, Bob Dylan, Martin Luther King, Sophia Loren
What is your biggest life lesson from the past 2 years?
Tell the people that you love that you love them.
Social Media Profile (Li)
https://www.linkedin.com/in/david-wilner?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base_contact_details%3BxeKDDfKxRZe12z74mQrgaQ%3D%3D
Biography
Burian Tomas
tomas.burian@mann-hummel.com
Global Service Head O2C
Number of years in present job 2
Number of years in profession 18
CREDIT MATTERS XII SHINE
Presentation detail and presenter insights
Presentation Title
TBD
Description of the presentation
TBD
What is your proudest work related gamechanger moment?
It is for sure the point when I managed to inspire first member of my team that we Can on our own design, develop and run Digital solutions in the space of O2C
What is your personal vision for the next 5 years?
Maintain work life balance
What is your professional vision for the next 5 years?
Revolutionize O2C
What does gamechanging success look like to you in less than 10 words?
Whole O2C organization Contributing to Digital Transformation!
Name one person you consider a great leader?
My Wife ;o)
What are the 3 main qualities that makes them great?
Smart, Agile and overall Lovely ;o)
What would you ask them if you could meet them?
I do ask different questions every day.
What 4 gamechangers would you invite for your perfect dinner party?
My Wife, Bill Gates, Mahathma Ghandi, Albert Enistein., Audrey Hepburn
What is your biggest life lesson from the past 2 years?
Anything is possible
Social Media Profile (Li)
https://www.linkedin.com/in/tomasburian82/
Biography
Wilde Zoe
zoe.wilde@aptiv.com
Global OTC Director
Aptiv
https://www.cre
Number of years in present job 3
Number of years in present job 28
CREDIT MATTERS XII SHINE
Presentation detail and presenter insights
Presentation Title
TBD
Description of presentation
TBD
What is your proudest work related gamechanger moment?
The success of the in housing of the NA collections Team and finalizing the HRC implementation for collections and disputes along with changing the ways of working, looking forwards to see the improvement opportunities it will bring as we enter the stabilization phase.
What is your personal vision for the next 5 years?
Rediscovering my identity and exploring new opportunities now my children are grown :-)
What is your professional vision for the next 5 years?
Delivering Sustainable value add improvements through standardization, automation and personal development of the OTC process & teams.
What does gamechanging success look like to you in less than 10 words?
Engaged, empowered teams sharing same ultimate goal.
Name one person you consider a great leader?
Richard Branson
What are the 3 main qualities that makes them great?
Make decisions (and move on from mistakes), The ability to think differently, Willingness to listen and learn..
What would you ask them if you could meet them?
You can time travel. What one event would you like to go back and witness?
What 4 gamechangers would you invite for your perfect dinner party?
David Attenborough, Queen Victoria, Joanna Lumley & P!nk,
What is your biggest life lesson from the past 2 years?
Learning to rely on other teams & team members. You can’t and won’t ‘fix’ it all.
Social Media Profile (Li)
https://www.linkedin.com/in/zoe-wilde-2425662a/
Biography
Daniel Low-Beer
CREDIT MATTERS XII SHINE
Presentation detail and presenter insights
Presentation Title
TBD
Description of the presentation
TBD
What is your proudest work related gamechanger moment?
What is your personal vision for the next 5 years?
What is your professional vision for the next 5 years?
What does gamechanging success look like to you in less than 10 words?
Name one person you consider a great leader?
What are the 3 main qualities that makes them great?
What would you ask them if you could meet them?
What 4 gamechangers would you invite for your perfect dinner party?
What is your biggest life lesson from the past 2 years?
Social Media Profile (Li)
Biography
Daniel Low-Beer is the grandson of the owner of the factory that was stolen by the Nazis in 1938 and by Oskar Schindler. Tbe factory became the concentration camp where the 1200 Jews on Schindler’s List were saved, as shown in the film by Spielberg. In 2019-2020 he consolidated the ruined factory and co-designed a Museum of Survivors with the local community in 2021-2022. In 2023 they started the “Making a Museum” project to open the first exhibition in early 2023 in the ruined workshop. Daniel Low-Beer grew up in the United Kingdom, has a Phd from Cambridge University in public health , and works at the World Health Organisation in Geneva. He helped set up the Global Fund for AIDS, TB and malaria, and his next challenge is to build a Museum of Survivors which saves and renews Schindler’s Ark. The project has won a first EU grant with a technical score of 98/100 due to its co-design, and needs support to save this unique site of European and family history.
Leigh Tozer
l.tozer@nonstopconsulting.com
Finance Director
NonStop Consulting
Number of years in present job 3
Number of years in present job 21
CREDIT MATTERS XII SHINE
Presentation detail and presenter insights
Presentation Title
Changes to employment markets past, present and future
Description of presentation
AI is a huge topic currently and concern for some who see this as being a risk to their current and or future employment. We will look into this and the industries that analysts consider to be at risk but is also worth looking back in time to see what impacts other innovations have been introduced in the past and what impact this has had. Additionally will share insights as to what we see happening today form the perspective of a recruitment business.
What is your proudest work related gamechanger moment?
The success of the in housing of the NA collections Team and finalizing the HRC implementation for collections and disputes along with changing the ways of working, looking forwards to see the improvement opportunities it will bring as we enter the stabilization phase.
What is your personal vision for the next 5 years?
Putting in place reporting and analytics to NonStop Consulting. When I arrived there was nothing and data was not linked but i utilized my experience with the business analytics tool Tableau to bring it together and providing live dashboards on different levels to help drive business performance which is still in place today. As rewarding has been handing this over to a team member who has taken my work and improved on it massively and has been great to see what he has been able to do.
What is your professional vision for the next 5 years?
Stay healthy, keep learning, and allocate time for the things that bring happiness.
What does gamechanging success look like to you in less than 10 words?
Utilize good people and technology to deliver an efficient and effective finance function that will support the growth of the business.
Name one person you consider a great leader?
Ricky Ponting
What are the 3 main qualities that makes them great?
Performance, Unity, Team Spirit
What would you ask them if you could meet them?
What did you value more personal performance or team performance?
What 4 gamechangers would you invite for your perfect dinner party?
Jerry Seinfeld, Dave Grohl, Nino Schurter, Anthony Bourdain
What is your biggest life lesson from the past 2 years?
Give it a go. Even if it something you have not done before and is even out of your comfort zone if you try and persevere you will be amazed as to what you can do.
Social Media Profile (Li)
https://www.linkedin.com/in/leigh-tozer-08181266/
Biography
Bertrand Mazuir
bertrand.mazuir@mydsomanager.com
CEO
Number of years in present job 8
Number of years in profession 19
CREDIT MATTERS XII SHINE
Presentation detail and presenter insights
Presentation Title
I’m a Credit Manager!
Description of the presentation
Being in a “no man’s land” between finance, business, and clients is a weird and solitary position to be in. As a result, a credit manager may find himself stuck between not two, but three converging flames while being located in an exposed location, Witness to prior clashes between these parties, whose interests may appear to be disparate at times. But the credit manager embraces a perilous and committed mission: pacifying and reconciling these various actors in the utmost interest of the company when it comes to antagonists between financial and commercial, and of the commercial relationship when tensions arise between the seller and his customer. To carry out this ambitious mission, where communication is critical, you will agree that ERP or accounting software, Excel, and Outlook are inadequate weapons. The purpose of My DSO Manager, the SaaS credit management software I have created with my team, aims to fill this void, to connect credit managers, salespeople, and consumers on the same platform, by providing everyone with the information they want and directing them toward the same goal: reconciling the convergent interests of all parties. It is for this reason that our customers benefit from an unlimited number of users, in order to facilitate interactions between sales representatives, customer care center, and credit manager / collectors, particularly for dispute resolution, and to encourage the involvement of management functions (CFO, financial controller, sales management, etc.) on these key aspects of the customer financial relationship. Thus, thanks to interactive emails, customers have one-click access to their portal, where they can find PDFs of their invoices, an Excel-exportable statement of account, payment links to settle their invoices via wire transfer, direct debit, or credit card, and the ability to interact with their collector. Above all, credit management is an issue of communication and understanding of everyone’s interests. My DSO Manager makes it possible to deal with this issue by adding this zealous and sparkling touch that emphasizes the product’s uniqueness. for a successful business relationship. Nevertheless, the credit manager remains an unusual species, always on the razor’s edge. This is what makes it valuable and rare. The principles of credit management are sometimes misunderstood despite the fact that they are critical for any business: they provide a way to improve cash flow through effective collection of receivables, profitability with optimum customer risk management, customer satisfaction with rapid resolution of disputes, and the company’s image by contributing to continuous improvement of the sales process. What other function has such a wide-ranging impact on the business? My DSO Manager’s mission is to democratize the use of collection and credit management software. It’s for this reason that the solution can be set up very quickly and is used by any size of company, thanks to the flexibility and quality of our import module, which receives data from hundreds of ERPs from the majority of countries worldwide. The same principles apply to the functional and ergonomic aspect. My DSO Manager enables customization in automation, an essential condition for success in this job located in the region between trade and finance Where appropriate and high-quality communication, both internal and external is indispensable. No commitment period, singular priority on customer satisfaction and having no salespeople in our group but only experts in credit management and information technology (IT to quote the popular acronym), all of which characterize our firm. Managing multi-entities: real-time group consolidation, multi-currency: all currencies and conversion rates being included, multi-languages: nine for the program, dozens for follow-up languages (e-mails, SMS, letters,…) and so many other features has made My DSO Manager to be used by over 1,400 organizations of all sizes in 85 countries. More than 89 billion euros in receivables have been managed on the platform over the last twelve months! To carry out this particular mission, the credit manager needs a specific tool that responds to the realitis of his/her job by combining automation, intelligence and customization. This is what My DSO Manager is all about.
What is your proudest work related gamechanger moment?
To have created and developped My DSO Manager
What is your personal vision for the next 5 years?
Continuing developping My DSO Manager
What is your professional vision for the next 5 years?
The digital revolution is in full swing! Perhaps we are so engaged and invested on a daily basis that we fail to recognize how powerful the present developments are and how they transform firms and their connections with their business partners. Digitalization of credit management function is a must and companies understand will gain a lot of advantages. So next 5 years will be an acceleration of digitalization of credit and AR jobs.
What does gamechanging success look like to you in less than 10 words?
My DSO Manager :)
Name one person you consider a great leader?
Gandalf
What are the 3 main qualities that makes them great?
Humility, vision, willingness
What would you ask them if you could meet them?
Why all this happen?
What 4 gamechangers would you invite for your perfect dinner party?
Napoleon, Churchill, De Gaulle & Roosvelt
What is your biggest life lesson from the past 2 years?
What we do is insignificant but it is essential to do it
Social Media Profile (Li)
https://www.linkedin.com/in/bertrand-mazuir-96b70627/
Biography
Daniel Caires
daniel.caires@carrier.com
GPO Project Manager
Carrier
www.carrier.com
Number of years in present job 0
Number of years in present job 8
CREDIT MATTERS XII SHINE
Presentation detail and presenter insights
Presentation Title
I will participate on the GPO panel
Description of presentation
I will participate on the GPO panel
What is your proudest work related gamechanger moment?
re-organize the entire Order to Cash structure and achieve positive results within 1 year
What is your personal vision for the next 5 years?
Continuous learning – one never knows ‘everything’
What is your professional vision for the next 5 years?
Bring the GBS concept to a trusted partner (as opposed to providing services)
What does gamechanging success look like to you in less than 10 words?
To always leave a place better than when you arrived
Name one person you consider a great leader?
Glenn Stearns
What are the 3 main qualities that makes them great?
humility, grit and vision
What would you ask them if you could meet them?
How does he stay motived when facing the biggest challenges to which a no known answer is available
What 4 gamechangers would you invite for your perfect dinner party?
Glenn Stearns, Bill Gates, Grant Cardone and Silvio Santos
What is your biggest life lesson from the past 2 years?
Stay focused
Social Media Profile (Li)
https://www.linkedin.com/in/danielcaires/
Biography
Alena Dvornicenko
alena.dvornicenko@sita.aero
Global Director Credit & Collection
Number of years in present job 13
Number of years in profession 24
CREDIT MATTERS XII SHINE
Presentation detail and presenter insights
Presentation Title
panel discussion
Description of the presentation
What is your proudest work related gamechanger moment?
Being appointed for current role, during significant company restructuring/outsourcing.
What is your personal vision for the next 5 years?
Coming to work life ideal balance, having sufficient time for growth
What is your professional vision for the next 5 years?
Opening myself to experience exchanges, industry meetings, exploring new ways of working
What does gamechanging success look like to you in less than 10 words?
Wide recognition and implementation in everyday life, satisfaction of many people because of change
Name one person you consider a great leader?
Vladimir Zelensky (President of Ukraine)
What are the 3 main qualities that makes them great?
Courage, determination, persistence
What would you ask them if you could meet them?
What would you advise to yourself young?
What 4 gamechangers would you invite for your perfect dinner party?
Steve Jobs, Larry Page, Vitaliy Zaluzhnyi, Angela Merkel
What is your biggest life lesson from the past 2 years?
You can not be ideal in everything. Prioritization is a key.
Social Media Profile (Li)
Biography
Martin Vincent Reeves
mreeves@consider.biz
Managing Consultant
Consider Solutions
Number of years in present job 16
Number of years in present job 34
CREDIT MATTERS XII SHINE
Presentation detail and presenter insights
Presentation Title
Delivering on ESG – Defining & Aligning the Key Elements!
Description of presentation
ESG Reporting requirements may be the biggest thing to hit many organizations since Sarbanes-Oxley.
What is your proudest work related gamechanger moment?
What is your personal vision for the next 5 years?
What is your professional vision for the next 5 years?
What does gamechanging success look like to you in less than 10 words?
Name one person you consider a great leader?
What are the 3 main qualities that makes them great?
What would you ask them if you could meet them?
What 4 gamechangers would you invite for your perfect dinner party?
What is your biggest life lesson from the past 2 years?
Social Media Profile (Li)
Biography
Daniel Marx
dmarx@billtrust.com
Senior Account Manager
Number of years in present job 3
Number of years in profession 24
CREDIT MATTERS XII SHINE
Presentation detail and presenter insights
Presentation Title
TBC
Description of the presentation
TBC
What is your proudest work related gamechanger moment?
Our Order2Cash services for Heineken-Sligro
What is your personal vision for the next 5 years?
What is your professional vision for the next 5 years?
Love my life and job, every single day, cherish the nice moments
What does gamechanging success look like to you in less than 10 words?
Guide companies in their Global Finance transformation
Name one person you consider a great leader?
What are the 3 main qualities that makes them great?
What would you ask them if you could meet them?
What 4 gamechangers would you invite for your perfect dinner party?
What is your biggest life lesson from the past 2 years?
Live everyday as if it’s your last
Social Media Profile (Li)
https://www.linkedin.com/in/daniel-j-marx/
Biography
Melina Iankova
MIANKOVA@CCEP.COM
Associate Director CTC GB
Coca-Cola Europacific Partners
Number of years in present job 4
Number of years in present job 15
CREDIT MATTERS XII SHINE
Presentation detail and presenter insights
Presentation Title
Precision pays off: Aim for improved customer experience and streamlined collections through invoice accuracy.
Description of presentation
The session will be focused on what we can achieve when we put the right focus on the Invoice Accuracy. Business case on how within Coca-Cola Europacific Partners we managed to improve the first time accuracy rate of our invoicing through route cause analysis and sustainable initiatives and quick wins by involving multiple teams internally. This helped to improve our customers satisfaction and also had an impact at overall company collections rate.
What is your proudest work related gamechanger moment?
When managed to coordinate and motivate four teams in four different locations executing same operations (Sofia, Varna, San Jose and Naga) to work as one and overachieve all results.
What is your personal vision for the next 5 years?
Continuously learning and try new experiences.
What is your professional vision for the next 5 years?
I am right where I want to be, and I plan to stay in the industry.
What does gamechanging success look like to you in less than 10 words?
Challenge yourself and others constantly to achieve more.
Name one person you consider a great leader?
Mike Horn
What are the 3 main qualities that makes them great?
Adventure, explore, engage others, never give up.
What would you ask them if you could meet them?
How you managed to make so many people believe in your dreams?
What 4 gamechangers would you invite for your perfect dinner party?
Ozzy Osbourne, Coco Chanel, Steve Jobs, Usain Bolt
What is your biggest life lesson from the past 2 years?
That man is the most adaptive creature in this world. With the time strange things can become normality and vice versa.
Social Media Profile (Li)
https://www.linkedin.com/in/melina-iankova-96667414
Biography
Zaneta Hlinkova
zaneta.hlinkova@medtronic.com
Sr. Credit Services Manager
Number of years in present job 2
Number of years in profession 17
CREDIT MATTERS XII SHINE
Presentation detail and presenter insights
Presentation Title
TBC
Description of the presentation
TBC
What is your proudest work related gamechanger moment?
Setting up my own business to help educate and support small businesses with credit and cash flow management.
What is your personal vision for the next 5 years?
To be happy and doing what I love surrounded by friends and family.
What is your professional vision for the next 5 years?
To be seen as a champion for small businesses in the UK, and for Confident Cashflow to be widely known and acknowledged for supporting small businesses with best practice credit and cash flow management.
What does gamechanging success look like to you in less than 10 words?
Sustainable and Successful way forward
Name one person you consider a great leader?
Samir Smissaert as per my personal experience
What are the 3 main qualities that makes them great?
Engaging, honest and inspirational approach allowing and enabling others to succeed.
What would you ask them if you could meet them?
Nothing concrete, I would improvise based on the current feeling and mood.
What 4 gamechangers would you invite for your perfect dinner party?
Family members what are no longer with us, that would be the real game changer for me to meet them and talk to them again.
What is your biggest life lesson from the past 2 years?
It’s still true that only sky is the limit!
Social Media Profile (Li)
https://www.linkedin.com/in/zaneta-hlinkova-586ab4253/
Biography
Nicki Kinton
nicki@confidentcashflow.com
Director
Confident Cashflow
Number of years in present job 6
Number of years in present job 34
CREDIT MATTERS XII SHINE
Presentation detail and presenter insights
Presentation Title
n/a (on Panel with Liz Barclay)
Description of presentation
as per opening Keynote
What is your proudest work related gamechanger moment?
Setting up my own business to help educate and support small businesses with credit and cash flow management.
What is your personal vision for the next 5 years?
To be happy and doing what I love surrounded by friends and family.
What is your professional vision for the next 5 years?
To be seen as a champion for small businesses in the UK, and for Confident Cashflow to be widely known and acknowledged for supporting small businesses with best practice credit and cash flow management.
What does gamechanging success look like to you in less than 10 words?
Reversing the UK’s late payment culture, through mutual understanding.
Name one person you consider a great leader?
My Dad
What are the 3 main qualities that makes them great?
He listened first, he took the time to get to know people, and he had a dedicated work ethic.
What would you ask them if you could meet them?
As he passed just as I started my business I’d ask him if he thinks I’m doing ok and if he had any words of wisdom for me.
What 4 gamechangers would you invite for your perfect dinner party?
John William (Composer), Deborah Meaden, Agatha Christie (you didn’t say they had to be living!) and Sarah Willis (horn player with the Berlin Phil).
What is your biggest life lesson from the past 2 years?
Choosing to be positive can profoundly affect your happiness and attracts positive things to you.
Social Media Profile (Li)
https://www.linkedin.com/in/nickikinton/
Biography
Steve Fox
sfox@consider.biz
Process Excellence Lead
Number of years in present job 4
Number of years in profession 33
CREDIT MATTERS XII SHINE
Presentation detail and presenter insights
Presentation Title
TBC
Description of the presentation
TBC
What is your proudest work related gamechanger moment?
Setting up my own business to help educate and support small businesses with credit and cash flow management.
What is your personal vision for the next 5 years?
To be happy and doing what I love surrounded by friends and family.
What is your professional vision for the next 5 years?
To be seen as a champion for small businesses in the UK, and for Confident Cashflow to be widely known and acknowledged for supporting small businesses with best practice credit and cash flow management.
What does gamechanging success look like to you in less than 10 words?
Sustainable and Successful way forward
Name one person you consider a great leader?
Samir Smissaert as per my personal experience
What are the 3 main qualities that makes them great?
Engaging, honest and inspirational approach allowing and enabling others to succeed.
What would you ask them if you could meet them?
Nothing concrete, I would improvise based on the current feeling and mood.
What 4 gamechangers would you invite for your perfect dinner party?
Family members what are no longer with us, that would be the real game changer for me to meet them and talk to them again.
What is your biggest life lesson from the past 2 years?
It’s still true that only sky is the limit!
Social Media Profile (Li)
https://www.linkedin.com/in/zaneta-hlinkova-586ab4253/
Biography
Margarida Gouveia Sousa
margarida.sousa@kantar.com
Head of Quote to Cash
Kantar Business Services
Number of years in present job 1,5
Number of years in present job 13
CREDIT MATTERS XII SHINE
Presentation detail and presenter insights
Presentation Title
A Masterclass in Creating a Successful Shared Service Environment for Quote to Cash
Description of presentation
Establishing Kantar Business Services for Quote to Cash in Porto, from client risk assessment to jobs and billing, collections, cash applications in Accounts Receivable domain
What is your proudest work related gamechanger moment?
Being the 3rd person to join Kantar in Porto and support the growth to 300 employees within 1,5 years.
What is your personal vision for the next 5 years?
Healthy work-life balance to raise my little boy while travelling the world
What is your professional vision for the next 5 years?
Become best in class in Q2C domain globally
What does gamechanging success look like to you in less than 10 words?
An action/idea/behaviour with catalyst change”
Name one person you consider a great leader?
Jacinda Ardern
What are the 3 main qualities that makes them great?
Empathy, communication and resilience
What would you ask them if you could meet them?
How to keep in balance
What 4 gamechangers would you invite for your perfect dinner party?
Jacinda Ardern, Oprah Winfrey, Larry Page, Mark Zuckerberg
What is your biggest life lesson from the past 2 years?
Delegate
Social Media Profile (Li)
https://www.linkedin.com/in/margaridagouveiasousa/
Biography
Mira Radulova
mradulova@ccep.com
Associate Director, Credit Management
Coca-cola Europacific Partners
Number of years in present job 10
Number of years in profession 18
CREDIT MATTERS XII SHINE
Presentation detail and presenter insights
Presentation Title
A Masterclass in Creating a Successful Shared Service Environment for Quote to Cash
Description of the presentation
Establishing Kantar Business Services for Quote to Cash in Porto, from client risk assessment to jobs and billing, collections, cash applications in Accounts Receivable domain
What is your proudest work related gamechanger moment?
Always proud with my team
What is your personal vision for the next 5 years?
Finally getting to that long travel wish list of mine
What is your professional vision for the next 5 years?
Continue to truly love and enjoy what I do
What does gamechanging success look like to you in less than 10 words?
Leaving lasting impact
Name one person you consider a great leader?
Ben Franklin
What are the 3 main qualities that makes them great?
Innovative mindset, dedication to public service and ability to unite people for a common cause.
What would you ask them if you could meet them?
How did he managed to balance his many interests and responsibilities. Was it practicing his ’13 Virtues’ indeed his secret.
What 4 gamechangers would you invite for your perfect dinner party?
Eric Weiner, Ben Affleck, Indra Nooyi, Hillary Clinton
What is your biggest life lesson from the past 2 years?
Everything happens for a reason.
Social Media Profile (Li)
https://www.linkedin.com/in/mira-radulova-949b38154
Biography
Arleen Mitchell
arleen.mitchell@msinnovationlab.com
Founder / President
Regen Innovation
Number of years in present job 6
Number of years in present job 15
CREDIT MATTERS XII SHINE
Presentation detail and presenter insights
Presentation Title
Valuing Nature- how can carbon pricing solve the climate crisis?
Description of presentation
The economy does not exist in a vacuum. Economic activity can only happen because the biosphere offers a stable climate, regular rains, and fertile soils. Pricing carbon offers an opportunity to reinvent the economy so that the regeneration of natural capital becomes more profitable than companies that are destroying the natural landscape.
What is your proudest work related gamechanger moment?
Conducting an informal session at the Zambezi Rainfed Agricultural Investment Forum, I had a panel of investors and stakeholders from the private sector interested in investing and ways to actually invest so that small holder farmers can actually receive the funds. The outcome was a positive one!
What is your personal vision for the next 5 years?
To stay involved in business, maintain good health, support my son to become a global, active citizen. Travel
What is your professional vision for the next 5 years?
Grow Regen Innovation so that we can support the small holder farmer in multiple regions.
What does gamechanging success look like to you in less than 10 words?
The effort of many years becomes a daily practice that leads to good results and a peace of mind.
Name one person you consider a great leader?
Maxine Waters
What are the 3 main qualities that makes them great?
She is resilient, outspoken and doesn’t follow with popular opinion
What would you ask them if you could meet them?
What gives you the courage to face your opposition?
What 4 gamechangers would you invite for your perfect dinner party?
Barack Obama, Sanna Marin, Simone Biles, Samia Suluhu Hassan
What is your biggest life lesson from the past 2 years?
Realizing the finality of a parents death
Social Media Profile (Li)
http://linkedin.com/in/arleen-mitchell-891a6429
Biography
Andras Kohl
andras.kohl@tesco.com
Finance Services CE
Number of years in present job 1
Number of years in profession 22
CREDIT MATTERS XII SHINE
Presentation detail and presenter insights
Presentation Title
N/A – Panael discussion on payments
Description of the presentation
N6A
What is your proudest work related gamechanger moment?
Making it to the company's earning presentation
What is your personal vision for the next 5 years?
Keep growing as a father, husband, GBS expert and human being
What is your professional vision for the next 5 years?
Taking Tesco SSC to integrale part of the business by value creation
What does gamechanging success look like to you in less than 10 words?
Grasping all opportunities
Name one person you consider a great leader?
Barack Obama
What are the 3 main qualities that makes them great?
Visionary, dowm to Earth, impactful
What would you ask them if you could meet them?
How can You keep up the motivation
What 4 gamechangers would you invite for your perfect dinner party?
Barack Obama, Michael Jordan, Arnold Schwarzenegger, Elton John
What is your biggest life lesson from the past 2 years?
Sky is the only limit!
Social Media Profile (Li)
https://www.linkedin.com/in/andras-kohl-8004244/
Biography
Daniel Eymer
daniel.eymer@esker.com
Key Account Manager
Esker Germany GmbH
Number of years in present job 4
Number of years in present job 12
CREDIT MATTERS XII SHINE
Presentation detail and presenter insights
Presentation Title
Panellist “The O2C Tech Debate”
Description of presentation
How will Credit / O2C technology evolve?
What is your proudest work related gamechanger moment?
To gain and justify the full trust of customers, partners and colleagues alike.
What is your personal vision for the next 5 years?
What is your professional vision for the next 5 years?
What does gamechanging success look like to you in less than 10 words?
All parties successfully working together – and all parties win!
Name one person you consider a great leader?
Ayrton Senna
What are the 3 main qualities that makes them great?
Determination/persistence, hard work/attention to detail and captivating charisma.
What would you ask them if you could meet them?
What 4 gamechangers would you invite for your perfect dinner party?
Eric Cantona, Sir Winston Churchill, Gert Fröbe and Freddie Mercury.
What is your biggest life lesson from the past 2 years?
Keep your mind open and never stop learning!
Social Media Profile (Li)
https://www.linkedin.com/in/daniel-eymer-212a0430
Biography
Jamie Radford
jamie@ap-association.co.uk
CEO
Number of years in present job 8
Number of years in profession 34
CREDIT MATTERS XII SHINE
Presentation detail and presenter insights
Presentation Title
Black Magic – the art of Accounts Payable
Description of the presentation
During the 60 minute workshop we will go over looking at Accounts Payable as your key stakeholder/customer exploring the impact of poor relations lack of training & visibility.
What is your proudest work related gamechanger moment?
Creating the AP Association in 2015 changing thousands of AP professionals lives & careers.
What is your personal vision for the next 5 years?
Hopefully to start the longer term process of handing over the legacy of the AP Association to the next rising stars.
What is your professional vision for the next 5 years?
To continue to progress the AP profession so that it gains the same recognition as other Finance Functions & peers.
What does gamechanging success look like to you in less than 10 words?
Reward, Recognition & voice of an industry
Name one person you consider a great leader?
Stephen Bartlett
What are the 3 main qualities that makes them great?
Passion, Un stoppable attitude & Desire to give back
What would you ask them if you could meet them?
Whats next…
What 4 gamechangers would you invite for your perfect dinner party?
Stephen Barlett, Richard Branson, Sara Davies & Peter Jones
What is your biggest life lesson from the past 2 years?
Carry through on your dreams without compromise
Social Media Profile (Li)
https://www.linkedin.com/in/jamieradford/
Biography
Matthew Aubin
matthew.aubin@esker.com
Business Development Manager
Esker
Number of years in present job 2
Number of years in present job 10
CREDIT MATTERS XII SHINE
Presentation detail and presenter insights
Presentation Title
Presenter
Description of presentation
5 ways AI & RPA can enhance your O2C process automation
What is your proudest work related gamechanger moment?
Learning the art of listening
What is your personal vision for the next 5 years?
Provide a happy upbringing for my 2 children
What is your professional vision for the next 5 years?
Continue to grow as a sales person
What does gamechanging success look like to you in less than 10 words?
Name one person you consider a great leader?
Pep Guardiola
What are the 3 main qualities that makes them great?
Inspires confidence, makes his players aware that its ok to make mistakes. By making mistakes mean you are trying.
What would you ask them if you could meet them?
What life event made him realise that
What 4 gamechangers would you invite for your perfect dinner party?
What is your biggest life lesson from the past 2 years?
Social Media Profile (Li)
https://www.linkedin.com/in/matthewaubin/
Biography
Nelie Noordenbos
nnoordenbos@billtrust.com
Partner Sales Director
Number of years in present job 10+
Number of years in profession 25
CREDIT MATTERS XII SHINE
Presentation detail and presenter insights
Presentation Title
Pannel discussion
Description of the presentation
Tech discussion
What is your proudest work related gamechanger moment?
When great teamwork resulted in professional success.
What is your personal vision for the next 5 years?
Stay healthy and happy!
What is your professional vision for the next 5 years?
An successful partner ecosystem that drives growth and innovation.
What does gamechanging success look like to you in less than 10 words?
When teamwork results in professional success.
Name one person you consider a great leader?
At this moment: Sarina Wiegman
What are the 3 main qualities that makes them great?
Energetic, focus, caring
What would you ask them if you could meet them?
Whats next…
What 4 gamechangers would you invite for your perfect dinner party?
My family and friends
What is your biggest life lesson from the past 2 years?
All good things come to those who make them happen
Social Media Profile (Li)
https://www.linkedin.com/in/nelie-noordenbos-08a886/
Biography
Lisa Baker-Reynolds
lisa@bakering.global
CEO
Baker Ing International
Number of years in present job 5
Number of years in present job 20
CREDIT MATTERS XII SHINE
Presentation detail and presenter insights
Presentation Title
Challenging and Optimising the Cash Cycle
Description of presentation
In today’s fast-paced business environment, managing cash effectively is more crucial than ever. This presentation aims to provide insights and actionable strategies for optimising your cash cycle.
What is your proudest work related gamechanger moment?
One of my proudest work-related ‘gamechanger’ moments was when we successfully implemented our proprietary risk assessment for our clients. As a B2B receivables management company specializing in high-value and highly sensitive accounts, we understand that traditional methods are often inadequate for the unique challenges our clients face. The development was a mammoth task that involved our tech team, financial analysts, and legal advisors. We wanted to create a solution that would do more than just track payments; it needed to predict potential pitfalls and opportunities in the receivables process, offering proactive strategies to optimize cash flow. For me, this encapsulates everything Baker Ing International stands for: innovation, efficiency, and above all, creating value for our clients in managing their most sensitive and important accounts. It was the moment I knew we were not just meeting expectations but exceeding them, fundamentally changing the way our clients manage their accounts receivable.
What is your personal vision for the next 5 years?
In terms of my personal vision for the next five years, I see it as closely aligned, yet distinct from my professional objectives. First and foremost, I aim to cultivate a leadership style that is not only effective but also empathetic. I believe that the cornerstone of any successful enterprise is its team, and I aim to continue fostering an environment where everyone feels valued and heard. I also aspire to strike a better work-life balance. The demands of leading an international company are many, but personal well-being is crucial for long-term success, both for me and for the team I lead. This includes dedicating time to my family, who are my constant source of inspiration and support. Community involvement is another aspect I’m keen to focus on. I’ve been fortunate to benefit from wonderful mentors and opportunities in my career. I want to give back by mentoring the next generation of leaders, especially those from underprivileged backgrounds. Lastly, I intend to focus on my own continuous learning. The finance industry is rapidly evolving, and staying ahead requires constant upskilling. Whether it’s learning about new financial models, technologies, or even soft skills like negotiation and communication, I plan to remain a student in this ever-evolving classroom of life. In summary, my personal vision for the next five years involves becoming a more holistic leader, prioritizing well-being, giving back to the community, and never stopping learning.
What is your professional vision for the next 5 years?
In the next five years, my vision for Baker Ing International is to redefine what it means to be a leader in the B2B receivables management sector. With the rapidly changing financial landscape, accelerated by technological advancements and shifting economic paradigms, staying ahead of the curve isn’t just an objective—it’s a necessity. Firstly, I see us expanding our global footprint. As we continue to excel in managing high-value and highly sensitive accounts, it’s only natural that we extend our expertise to emerging markets, where financial systems are undergoing rapid modernization and reform. Secondly, I plan to prioritize innovation. The successful launch of our proprietary risk assessment is just the beginning. I envision Baker Ing International at the forefront of AI-driven predictive analytics, making our processes more efficient, and providing even more value to our clients. Lastly, I want to invest in our most valuable asset—our people. The success of any organization is defined by the talent it nurtures. Over the next five years, I aim to cultivate a culture of continuous learning and development, equipping our team with the skills they need to excel in a landscape that’s always evolving. Combining global expansion, technological innovation, and human capital development, my vision is to ensure Baker Ing International isn’t just adapting to the changing industry landscape, but setting the pace for it.
What does gamechanging success look like to you in less than 10 words?
Transformative impact on industry, team growth, and client satisfaction.
Name one person you consider a great leader?
One person I consider a great leader is Indra Nooyi. Her tenure as the CEO of PepsiCo was marked by forward-thinking strategies and a focus on both profit and purpose. She successfully balanced the immediate needs of shareholders with the long-term vision of the company, while also prioritizing sustainability and employee well-being. Nooyi’s leadership style reflects the kind of holistic, adaptive, and socially responsible leadership that I strive for in my role at Baker Ing International.
What are the 3 main qualities that makes them great?
Strategic Vision: She had a clear, long-term strategy for PepsiCo that went beyond short-term gains. Her ‘Performance with Purpose’ initiative aimed to deliver top-tier financial performance while being responsive to the needs of the world around us. This kind of vision is critical for steering a company through the complexities of the modern business environment. Emotional Intelligence: Nooyi is known for her empathetic and people-centric leadership style. She took the time to write thousands of letters to employees’ parents to thank them for the ‘gift’ of their children, an incredible gesture that underscores her commitment to seeing the holistic value of every team member. Adaptability: The business world is constantly evolving, and Nooyi showed remarkable adaptability in steering PepsiCo through various challenges. Whether it was the push toward healthier products or navigating economic downturns, she exhibited the flexibility and resilience that are hallmarks of an exceptional leader.
What would you ask them if you could meet them?
If I had the opportunity to meet Indra Nooyi, I would ask her: ‘How did you navigate the tension between driving short-term financial results and implementing a long-term, sustainable vision for PepsiCo? What advice would you give to leaders who are facing similar challenges, particularly in industries like receivables management, where the landscape is rapidly evolving?
What 4 gamechangers would you invite for your perfect dinner party?
Elon Musk: His ability to disrupt multiple industries, from electric cars to space travel, would provide incredible insights into innovation and risk-taking. I’d be particularly interested in his thoughts on the future of technology and how it could impact financial services. Christine Lagarde: As the first woman to head the European Central Bank and the IMF, her perspectives on global finance would be invaluable. Her experience in navigating complex geopolitical landscapes would offer lessons on managing high-value, sensitive accounts across borders. Satya Nadella: Under his leadership, Microsoft has not only remained relevant but has also thrived in new domains. His focus on ‘growth mindset’ has turned Microsoft into a learning organization, a principle I believe can be applied effectively in any industry, including B2B receivables management. Malala Yousafzai: While not directly related to my industry, her tireless advocacy for education and women’s rights serves as a powerful reminder of the broader social responsibilities that come with leadership. Her presence would add a unique perspective on the role businesses can play in societal change.
What is your biggest life lesson from the past 2 years?
The biggest life lesson from the past two years has been the critical importance of resilience and adaptability. The global landscape has been rife with uncertainties, from economic upheavals to the COVID-19 pandemic. During this time, Baker Ing International had to pivot quickly to address new challenges and fluctuating market demands. This period has underscored for me that no matter how well you plan, unforeseen challenges will arise. It’s not the challenges themselves but how you respond to them that defines your leadership and, by extension, the resilience of your organization. We’ve had to be more agile, lean into digital transformation more aggressively, and above all, ensure the well-being of our team members. Learning to lead through uncertainty has not only been an organizational necessity but a personal growth experience. It has made me a better leader, more attuned to the complexities of the global business environment and the human elements that make a business truly succeed.
Social Media Profile (Li)
https://www.linkedin.com/in/lisabakercreditdata/
Biography
Anna Sosin
anna.sosin@grassvalley.com
Global Finance Manager
Number of years in present job 1.5
Number of years in profession 11
CREDIT MATTERS XII SHINE
Presentation detail and presenter insights
Presentation Title
Panel Session – The GPO World
Description of the presentation
Panel Session – The GPO World
What is your proudest work related gamechanger moment?
Leading a team of great professionals.
What is your personal vision for the next 5 years?
Keep work – life balance.
What is your professional vision for the next 5 years?
Learn and develop.
What does gamechanging success look like to you in less than 10 words?
Always be a better person.
Name one person you consider a great leader?
Walt Disney
What are the 3 main qualities that makes them great?
Hard work, leadership skills, creativity
What would you ask them if you could meet them?
How did you overcome challenges?
What 4 gamechangers would you invite for your perfect dinner party?
Bethoven, Nelson Mandela, Steve Jobs, Oprah Winfrey
What is your biggest life lesson from the past 2 years?
Never stop.
Social Media Profile (Li)
https://www.linkedin.com/in/anna-sosin-76627962/
Biography
Neil Sherman
neil@netsherman.uk
Finance Transformation and SSC leader
Bakering
Number of years in present job 3
Number of years in present job 25
CREDIT MATTERS XII SHINE
Presentation detail and presenter insights
Presentation Title
Challenging and Optimising the Cash Cycle
Description of presentation
Tips for improvements to the cash cycle within an SSC environment
What is your proudest work related gamechanger moment?
Creation of an SSC in Sofia, Bulgaria
What is your personal vision for the next 5 years?
To pay it back – give time to voluntry work
What is your professional vision for the next 5 years?
Continue to support businesses set up high performing SSC’s delivering tangible benefits to the cash cycle
What does gamechanging success look like to you in less than 10 words?
Being a disruptor whilst maintaining engagement
Name one person you consider a great leader?
Margaret Thatcher
What are the 3 main qualities that makes them great?
Determination, Originality, fearless
What would you ask them if you could meet them?
What gave them the confidence to shake the status quo in British politics
What 4 gamechangers would you invite for your perfect dinner party?
Tony Blair. J K Rowling, Barak Obama, Margaret Thatcher
What is your biggest life lesson from the past 2 years?
Balancing work and life gives greater productivity
Social Media Profile (Li)
https://uk.linkedin.com/in/westnelly
Biography
Joris ten Westenend
jtenwestenend@sligro.nl
Credit & collections manager
Number of years in present job 8
Number of years in profession 24
CREDIT MATTERS XII SHINE
Presentation detail and presenter insights
Presentation Title
t.b.d. (via Billtrust)
Description of the presentation
t.b.d. (via Billtrust)
What is your proudest work related gamechanger moment?
Believe in myself
What is your personal vision for the next 5 years?
Professional growth & a proper work/life balance
What is your professional vision for the next 5 years?
Diversity of energy sources for mobility
What does gamechanging success look like to you in less than 10 words?
Build things together as a team
Name one person you consider a great leader?
I don’t believe in great leaders. It’s the team that makes a joint effort successful, not one person.
What are the 3 main qualities that makes them great?
What would you ask them if you could meet them?
What 4 gamechangers would you invite for your perfect dinner party?
Steve Jobs, Nelson Mandela, Michael Gorbatjov, Elvis Presley
What is your biggest life lesson from the past 2 years?
Chose your battles
Social Media Profile (Li)
http://www.linkedin.com/in/joristenwestenend
Biography
Agnes Szerencses
agnes.szerencses11@gmail.com
OTC Director EMEA
Thermo Fischer Scientific
Number of years in present job 0
Number of years in present job 13
CREDIT MATTERS XII SHINE
Presentation detail and presenter insights
Presentation Title
BPO Engagement best practices
Description of presentation
What are the key elements of engaging with a BPO to ensure the best outcome
What is your proudest work related gamechanger moment?
Building up a new service delivery team for OTC in Budapest
What is your personal vision for the next 5 years?
Get the most out of every day
What is your professional vision for the next 5 years?
Bringing my team to the next level
What does gamechanging success look like to you in less than 10 words?
Achieving results that fundamentally drive change in a positive and meaningful way
Name one person you consider a great leader?
Ted Lasso
What are the 3 main qualities that makes them great?
People focus, humbleness, ability to delegate
What would you ask them if you could meet them?
How to motivate a team in the current environment to achieve the best results?
What 4 gamechangers would you invite for your perfect dinner party?
Elon Musk, Yuval Noah Harari, Barack Obama
What is your biggest life lesson from the past 2 years?
Life can always surprise you
Social Media Profile (Li)
http://www.linkedin.com/in/agnes-szerencses
Biography
Nikoletta Kovacs
nikoletta.kovacs@howden.com
Accounts Receivable Team & Process Lead
Number of years in present job 6
Number of years in profession 12,5
CREDIT MATTERS XII SHINE
Presentation detail and presenter insights
Presentation Title
Portal Combat – Navigating the Customer Portal Maze
Description of the presentation
Customer invoice portal discussion, how they work, what are its challenges & benefits
What is your proudest work related gamechanger moment?
Having been encouraged by the current company’s leadership to take on a more senior role in the AR, thus becoming a team leader and by extension of a more global view, a process lead
What is your personal vision for the next 5 years?
Personally I would like to improve more my work-life balance, to empower myself and others around me, and crossing off a lot more countries, places to visit of my bucket list.
What is your professional vision for the next 5 years?
Personal and professional development in my field, as well as diversifying my knowledge portfolio better to ensure a more optimal process leadership, covering more areas of finance.
What does gamechanging success look like to you in less than 10 words?
Being the best version of yourself and being happy with the result
Name one person you consider a great leader?
N.Mandela
What are the 3 main qualities that makes them great?
Great communicator, willingness to lifelong learning, passion
What would you ask them if you could meet them?
What/who motivated you to get up and go on when you were at your lowest?
What 4 gamechangers would you invite for your perfect dinner party?
B.Obama, N.Mandela, Rosa Parks, Mae West
What is your biggest life lesson from the past 2 years?
Take care of yourself so that you can take care of others
Social Media Profile (Li)
https://www.linkedin.com/in/nikoletta-kov%C3%A1cs-93a9538/
Biography
about Us
Our mission is for Credit Management to be recognized as an essential profession bringing real value to every business and for you to enjoy a dynamic, varied, exciting and rewarding career.
We will help YOU Create the world’s most customer-centric services through incremental improvements generating geometric sales growth.