Register Today!

11,12,13 OCTOBER 2023, KRAKOW

 

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Day 1

Day 2

Day 3

09:00

Eszter and Mark
Day II

 

 

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We kick off Callisto Grand’s Global Credit Day – the game changing celebration of the importance, relevance, opportunities and magic that are Credit / O2C.

09:15

Panel Session
The Grand benefits of upskilling the Callisto Way

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The panel will bring together a group from high profile SSC’s who are working with and benefitting from the Callisto Grand Academy.

Moderator Mark Harrison

Panel TBC

10:00

Panel Session
Dan French
The GPO World

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Continuing from the success of introducing this growing trend at Credit Matters XI, our dynamic, interactive workshop is for Global Process Owners and aspiring GPO’s

1. Why Global Process Ownership? Is it Just Marketing Hype?

a. How to manage and execute “getting big things done in a complex, global organization?”

i. What is Process Experience?

ii. Ambitions and aspirations are high, but execution is hard . . .

iii. The “control vs influence“challenge in the role

iv. Building the cross functional coalition to drive change

v. Driving “AS-IS” performance improvement while designing the “TO-BE” (design vs operate)

vi. The natural tension between process-driven and technology-driven change

vii. The impact of human behaviour on process change

2. Observations and Experiences from GBS organizations – Aneta, Jamie, Lee and Tom

 

3. Workshop group discussion 1 – “Who are your stakeholders in O2C, Credit & Collections?”

b. Feedback to wider group

4. Workshop group discussion 2 – “What does “Good Look Like” in O2C, Credit & Collections?”

c. Feedback to wider group

5. Workshop group discussion 3 – “What is the single highest priority leadership skill/capability/aptitude required to create and sustain positive change in O2C, Credit & Collections for the benefit of all stakeholders?”

d. Feedback to wider group

6. Review & Conclusions – Panel

10:45

BREAK

BREAKOUT SESSIONS

11:15

Eskers Case Study

 

 

 

 

 

 

11:15

Moodys Case Study

 

 

 

 

11:15

Atradius Case Study

 

 


 

11:15

Highradius Case Study

 

 

 

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12:00

Serrala Case Study

 

 

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12:00

TradeIn Case Study

 

 

 

12:00

Billtrust Case Study

 

 


 

12:00

Highradius

 

 

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12:45

LUNCH

14:15

Zaneta Hlinkova & Brett Keen
The Medtronic Story Continues……

 

 

 

 

14:15

TBC

 

 

 

 

14:15

TBC

 

 


 

14:15

HIGHRADIUS

 

 

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15:00

TBC

 

 

 

 

15:00

Dr Bruce Gahir
The role of Collaborative Trust in efficient supply chain management

 

 

 

 

15:00

TBC

 

 

 

 

 

 

15:00

HIGHRADIUS

 

 

 

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I using realistic data.

15:45

BREAK

16:15

Edoardo Peniche
Is technology the future of automotive in an uncertain world?

 

 

 

 

 

 

 

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In this debate , Agnieszka and Mark will deliver compelling arguments for and against third parties. Our argument embraces the value , pros and cons of all outsourcing including Debt Collection , BPO, Training, Technology and many more

17:00

Day 2 Reflections
Eszter Gabriel and Terry Smith

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We look back on the days events.

What will you take away?

And now …………….

In just a few hours……………

Will you be an award winner???

 

19:30

about Us

Our mission is for Credit Management to be recognized as an essential profession bringing real value to every business and for you to enjoy a dynamic, varied, exciting and rewarding career.
We will help YOU Create the world’s most customer-centric services through incremental improvements generating geometric sales growth.

Info

info@creditcee.eu

www.creditcee.eu

Tel: +420 722 965 050

E-mail: mark@creditcee.eu