We kick off Callisto Grand’s Global Credit Day – the game changing celebration of the importance, relevance, opportunities and magic that are Credit / O2C.

There as so many areas where ChatGPT and AI can revolutinize Credit and Collections . But it is not the silver bullet , people skills will be remain the key to the success of technology implementations.

The Callisto Grand Credit and Collections Coffee Club is a monthly online roundtable bringing the global credit / O2C community together discussing the hottest topics.

The Coffee Club exploring ChatGPT brought the house down and today the CCCC will be in a live format discussing and dissecting how Generative Pretrained Transformer (GPT) will impact our world of Credit / O2C for better or worse.

Vladimir Vano is a highly respected Board-Level Economist, VC Investment Executive, Crisis Manager, Policy Advisor, Keynote Speaker, Journalist, and FT Blogger
His vast experience covers fiscal policy, macroeconomics, monetary policy, financial markets and financial innovation.
Vladimir’s present role at GLOBSEC makes him uniquely qualified to review recent events and offer future predictions.

Vladimir together with Eefje, Brad and John will each bring their varied perspectives to what will be an interesting fireside chat.

Our session will be focused on what we can achieve when we put the right focus on Invoice Accuracy. Business case on how within Coca-Cola Europacific Partners we managed to improve the first time accuracy rate of our invoicing through root cause analysis and sustainable initiatives and quick wins by involving multiple teams internally. This helped to improve our customer’s experience and also had an impact on the overall company collections rate. 

In this session, you’ll learn how Heineken and Sligro worked with Billtrust to streamline their entire order-to-cash process. Join Joris ten Westenend, Accounts Receivable & Cash Manager, as he discusses how his team was able to significantly reduce DSO, move 98% of their clients to a SEPA direct-debit payment method, switch to electronic invoicing, and improve customer experience.

Your business, like every business, is deeply involved with environmental, social, and governance (ESG) concerns and in this session we draw upon Martin’s massive ESG experience and explore how it impacts O2C and how we in O2C can impact ESG.

Continuing from the success of introducing this growing trend at Credit Matters XI, our dynamic, panel is for Global Process Owners and aspiring GPO’s

Why Global Process Ownership? Is it Just Marketing Hype?
How to manage and execute “getting big things done in a complex, global organization?”
What is Process Experience?
Ambitions and aspirations are high, but execution is hard . . .
The “control vs influence“challenge in the role
Building the cross functional coalition to drive change
Driving “AS-IS” performance improvement while designing the “TO-BE” (design vs operate)
The natural tension between process-driven and technology-driven change
The impact of human behaviour on process change
Observations and experiences from GBS organizations
Who are your stakeholders in O2C, Credit & Collections

In April , the Callisto Grand Credit and Collections Coffee Club took on the huge, happening subject of invoice portals.
Due to popular demand ,we are bringing it to the Credit Matters audience.
Again led by Gábor Andrási and supported by experienced panellists the session will explore the challenges and opportunities invoice portals create.
Are invoice portals are customer led and with so many variations and complexities is it adding cost to every business.
How can we maintain people contact when the invoice flow is disrupted by disputes and other non-standard occurrences.
This is a very hot topic and one that is not going to go away anytime soon.

t topic and one that is not going to go away anytime soon.

In April , the Callisto Grand Credit and Collections Coffee Club Yesterday’s Credit took on the huge, happening subject of invoice portals.

Due to popular demand ,we are bringing it to the Credit Matters audience.

Again led by Gábor Andrási and supported by experienced panellists the session will explore the challenges and opportunities invoice portals create.

Are invoice portals are customer led and with so many variations and complexities is it adding cost to every business.

How can we maintain people contact when the invoice flow is disrupted by disputes and other non-standard occurrences.

This is a very hot topic and one that is not going to go away anytime soon.

We look back on the days events.

What will you take away?

And now …………….

In just a few hours……………

Will you be an award winner???

The annual Gala is a much anticipated part of our Conference every year.

This year we celebrate the launch of Global Credit Day and present the prestigious Callisto Grand Awards whilst sampling the sumptuous buffet showcasing local cuisine and wines.

We are honoured to present an unforgettable entertainment experience.