Welcome to Credit Matters X Celebrate excellence

Welcome to Credit Matters X, Celebrate Excellence
Revealing the real secrets of success in today’s challenging economic environment.
Right now,Credit/ O2C has to be the most important and high profile department in every company.

The Credit Matters X conference provides the only platform for Credit management (O2C, I2C, C2C, Q2C)

WHY ATTEND ?

Knowing how to manage the fast pace of unprecedented global developments impacting your cashflow is the number one challenge for SSC’s and CFO’s
How will the next two years look from a Credit / O2C perspective?
Discover what is Excellence and how to achieve it
Expert advice on Working Capital Management
Case studies –successful implementation , RoI and learnings
Success stories on upskilling talent
Focus on digital transformations
Economic reviews from around the world
Cryptocurrencies and Blockchain
Climate change and diversity,
Leading Service Providers Expo
Prestigious Industry Awards, Gala dinner & unforgettable entertainment
Networking with industry experts, colleagues, speakers and techies

An Experience Like None Other! WHO SHOULD ATTEND ?

CFO’s & Directors
Process Owners
Managers and Team Leaders of: Credit, AR, Collections, Cash, Risk & Cash App.
IT, RPA & AI
Project Management
Learning & Development
SSC’s, GBS, BPO

CREDIT  MATTERS X
November 10th / 12th
Prague, 2021

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Day 1

Credit Matters X DAY 1

Where Credit has no limits
Inspiration for Leaders

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Day one of Credit Matters IX is dedicated to Cultural Architects and Early Adopters – what is required to be a genuine leader.

Our presenters will share experiences, invaluable for you shaping the future of Credit – the most exciting and vital area of business.

11:45 

 

REGISTRATION

 

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Callisto Grand and partners are looking forward to warmly welcoming friends old and new.

12:45

Welcome to Credit Matters X
Eszter Gabriel
Events and Partners Manager
Callisto Grand

 

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A warm welcome to Credit Matters X.
Eszter will set the CMX scene , make the introductions and bring you up to speed with the exciting developments within Callisto Grand.

13:05

Credit Matters and here’s why
Mark Harrison
Chief Vision Office
Callisto Grand

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Mark reflects on how events and experiences have influenced and shaped a career spanning 6 decades.

This revealing and personal account recalls the highs and lows, the things that could have been changed and those that were beyond his control.

Mark’s humour , honesty , views and opinions will deliver a different perspective on defining experience.

13:45

The Big Tech Showdown:
Moderator Tom Bangemann, Finance & GBS Expert, Advisor, & Coach
Jon Keating, VP & GM EMEA ,HighRadius
Nelie Noordenbos VP International Markets, Order2Cash
Raymond van der Loos, Chairman, Atradius Collections Holding BV

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Tom Bangemann will steer this high profile panel from leading tech service providers Highradius, Serrala, Order2Cash & Atradius

Questions include:

Impact of C19 on technology?
Why do projects fail?
With so much technology available why is it still so difficult to get hold of POD’s and other vital docs?
Why upskill talent and bridge the gap between talent and technology?
What is a data analyst or data scientist?

14:30

Rapid review: Western Europe

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Credit Matters X shares regional economic reviews brought to you by Atradius.

14:45

Refreshment break

15:15

Rapid review: North America

 

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Credit Matters X shares regional economic reviews brought to you by Atradius.

15:30

SSC Success Stories from around the region

 

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Quickfire reflections on successful and inspirational projects, innovations and personal developments .

Could this be your award winning story?

15:35

SSC Success Stories from around the region

 

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Quickfire reflections on successful and inspirational projects, innovations and personal developments .

Could this be your award winning story?

15:40

Triumph through adversity
Milan Beneš
Business Service Operations (BSO) Director
Lego Group

 

 

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As BSO Director, Milan is responsible for the entire Lego operation at their location near Prague. Milan will share recent events from his unique Leadership perspective.

Against the challenges of the pandemic, Lego have continued to grow, improve KPI’s , recorded no bad debts and continued to advance with the HighRadius implementation planning. And even with all the work stresses.

Milan has continued with his personal degree studies.
An inspiring story for all in Shared Services.

16:10

Spotlight on: The spirit of rugby in business
Raymond van der Loos Chairman Atradius Collections
Jon Keating VP EMEA HighRadius
Martin Kafka, Coach & Expert in Rugby Methodology
Daniel Beneš, Development Manager (ČSRU) & Coaches Trainer Europe Rugby & World Rugby

 

 

 

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There has long been a strong link between Rugby Union and high performers in business and other professions.

What is about Rugby, its ethos, traditions, culture and rules that leaves such a lasting legacy.

What are the lessons we can all take away?

Jon and Raymond scrum down with Martin and Daniel to deliver an entertaining and revealing discussion.

A must for all fans of sport and business.

17:00

Refreshment break

17:15

Credit in a VUCA Africa – Opportunity or Doom

Shaun Wessels

Accounts Receivable Executive AVI LTD

 

 

 

 

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Shaun’s presentation is not to be missed.

We take a lot for granted in Europe and before we start complaining about complexity and challenges.

When granting credit in Africa , the macro challenges and and opportunities can provide a considerably different perspective.

18:00

Spotlight on:Exploring the Dunning Kruger Effect

Dan French CEO at Consider Solutions

 

 

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Are you at the peak of the Mountain of Stupidity or in the Valley of Despair?

One way or another, I’m sure you are all familiar with the Dunning-Kruger effect.

You might have heard about it under the label of confident idiots, describing a behaviour of an unskilled individual being unaware of the lack of a specific skill, instead assuming to have a skill-level that is even superior to the experts in the field.

Are Subject Matter Experts really experts?

How do you know and what are the impacts of not knowing what you don’t know.

18:45

End of Day 1

Community networking the HighRadius way

 

 

Wine reception

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Celebrate with your friends in the Credit Community .
Thank you to HighRadius for hosting what will be a lively couple of hours.
Raise a glass and propose a toast to the future.

about Us

Our mission is for Credit Management to be recognized as an essential profession bringing real value to every business and for you to enjoy a dynamic, varied, exciting and rewarding career.
We will help YOU Create the world’s most customer-centric services through incremental improvements generating geometric sales growth.

Info

info@creditcee.eu

www.creditcee.eu

Tel: +420 722 965 050

E-mail: mark@creditcee.eu