Welcome to Credit Matters X Celebrate excellence

Welcome to Credit Matters X, Celebrate Excellence
Revealing the real secrets of success in today’s challenging economic environment.
Right now,Credit/ O2C has to be the most important and high profile department in every company.

The Credit Matters X conference provides the only platform for Credit management (O2C, I2C, C2C, Q2C)

WHY ATTEND ?

Knowing how to manage the fast pace of unprecedented global developments impacting your cashflow is the number one challenge for SSC’s and CFO’s
How will the next two years look from a Credit / O2C perspective?
Discover what is Excellence and how to achieve it
Expert advice on Working Capital Management
Case studies –successful implementation , RoI and learnings
Success stories on upskilling talent
Focus on digital transformations
Economic reviews from around the world
Cryptocurrencies and Blockchain
Climate change and diversity,
Leading Service Providers Expo
Prestigious Industry Awards, Gala dinner & unforgettable entertainment
Networking with industry experts, colleagues, speakers and techies

An Experience Like None Other! WHO SHOULD ATTEND ?

CFO’s & Directors
Process Owners
Managers and Team Leaders of: Credit, AR, Collections, Cash, Risk & Cash App.
IT, RPA & AI
Project Management
Learning & Development
SSC’s, GBS, BPO

CREDIT  MATTERS X
November 10th / 12th
Prague, 2021

Day(s)

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Hour(s)

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Minute(s)

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Second(s)

09:00

DAY 2
Where Credit has no limits


Welcome to Day 2
Eszter Gabriel

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Others talk high level theory – Credit Matters X is making every effort to deliver answers

Credit is seen through many prisms and attracts varied descriptions and opinions.

Today’s programme is dedicated to detailed trends , predictions and case studies embracing technology and other essential 3rd parties

All today’s presenters are invited because the Association recognizes them as leaders, early adopters and cultural architects.

All are tasked to provide insights, inspirations and initiatives for you to take back and recommend to your business.

This is World Class Best Practice in action!!

09:15

Rapid review: China, South Korea & Vietnam

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Credit Matters X shares regional economic reviews brought to you by Atradius.

09:30

What does success look like?

Mark Harrison

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Every SSC aspires to being ‘World Class’ or a ‘Centre of Excellence’.

However , in the area of Credit – there was no roadmap or tool to measure success ………….until now.

Mark will reveal how to measure Excellence and plan a roadmap to sustainable success.

09:50

How to Lose a Client

Paul Austin

Partner Klass Academy

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Paul Austin brings more than 25 years experience as an executive sales leader.

In this presentation he will share experiences and case studies how closely working with the credit teams can overcome challenges and grow business and deliver other previously unexpected and unknown positive impacts.

10:20

SSC Success Stories from around the region

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Quickfire reflections on successful and inspirational projects, innovations and personal developments .

Could this be your award winning story?

 

10:25

SSC Success Stories from around the region

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Quickfire reflections on successful and inspirational projects, innovations and personal developments .

Could this be your award winning story?

10:30

Engagement during transformation & transition

Brett Keen ITC Manager

Zaneta Hlinkova Cash App & Disputes Manager Medtronic

 

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Discover Medtronics finance transformation journey where they will cover major ups and downs from BPO transition phase through retained organization creation to upskilling people while driving global company vision.

11:00

REMEMBRANCE AND RESPECT ON NOVEMBER 11

11:05

Refreshment break

11:35

EOS
Positive Client
Project Experience

 

11:35

BvD
Positive Project Experience
Paolo di Stefano Lego
Eefje Van Craen BvD

 

11:35

Atradius
Positive Client Project Experience

 

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Clients of our partners share case studies reviewing their perspectives before , during and after implementation.

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Clients of our partners share case studies reviewing their perspectives before , during and after implementation.

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Clients of our partners share case studies reviewing their perspectives before , during and after implementation.

12:05

Order2Cash
Positive Client
Project Experience

 

12:05

HighRadius
Positive Client
Project Experience

 

12:05

Serrala
Positive Client Project Experience

 

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Clients of our partners share case studies reviewing their perspectives before , during and after implementation.

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Clients of our partners share case studies reviewing their perspectives before , during and after implementation.

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Clients of our partners share case studies reviewing their perspectives before , during and after implementation.

12:35

LUNCH

Introducing the Credit Multiverse – The Gateway to Excellence

14:00

AI & Machine Learning
The Future of O2C Negotiations

 

14:00

Building a successful business plan for
Credit Success

 

14:00

Spotlight Conversation:
Invoice Clearance
Fabio Santoro
Account Manager
Order2Cash

 

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In this session, Callisto Grand demonstrate how AI and machine learning can be used to great effect assessing the effectiveness of collectors and others in telephone negotiations with internal and external customers.

Telephone collections are an essential component in achieving Credit excellence and also the prime tool in picking up warning signs from distressed customers.

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What are drivers and essential elements to preparing a successful business plan in the Credit / O2C arena

An entertaining and relevant introduction for all who aspire to management and Excellence.

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The clearance model is a digital method of tax compliance reporting. Small and large businesses are required to report invoices either before or during the transactions. Companies are required to process the electronic invoice data via a wide range of different portals.

This will have a huge impact on invoice preparation , despatch and cash flow.

Is your company ready?

15:00

TBC

 

15:00

The Callisto Grand Certificate in Operational Credit Excellence Laszlo Rab Associate Director, Revenue Operations EMEA,Novocure Athanasia Koliri Credit Controller Timac Agro

 

15:00

Credit, Database Management , Order entry and Supply Chain are all the same family
Rajko Boom
Director Global Supply Chain
Danfoss Power Solutions

 

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Clients of our partners share case studies reviewing their perspectives before , during and after implementation.

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3 qualified professionals share the benefits of the innovative multi-sensory holistic upskilling leading to receiving the professional qualification Callisto Grand Certificate in Operational Credit Excellence

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Rajko’s career trajectory has taken him through Credit Management and rising through the ranks to Director level in Order Management and Supply Chain.
A unique experience shared with you and an example of hard work and dedication bringing professional success.
Essential for Managers to understand the bigger business picture.

15:30

Refreshment break

15:45

Rapid review: Eastern Europe

 

 

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Credit Matters X shares regional economic reviews brought to you by Atradius.

16:00

An amazing career in Credit
Gabor Meszaros
Sanofi

 

 

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Catching the bug, passion -in business, this only happens in Credit.
Gabor is a member of this elite group that caught the credit bug and here to share the joy and excitement of his career so far.

16:30

SSC Success Stories from around the region

 

 

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Quickfire reflections on successful and inspirational projects, innovations and personal developments .

Could this be your award winning story?

16:35

SSC Success Stories from around the region

 

 

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Quickfire reflections on successful and inspirational projects, innovations and personal developments .

Could this be your award winning story?

16:40

Spotlight: Why does closing take so long?
Anna Ramenda
Cash Collection & Allocation Team Manager
Hitachi Vantara

 

 

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We close day 2 by asking why ,
In 2021, with all the technology available, is period end still so time and resource consuming? What can be done better?
Our spotlight will shine on our expert group sharing period end routines and how they improved them.

17:10

Close Day 2

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A short summary and reflection on the days events
and only three hours from announcing the award winners

19:30

Celebration evening
3 Course Dinner
Prestigious International Awards
Samba Entertainment from Ritmo Factory
Dress Code : Bright and Loud

 


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The evening is a celebration.

With 9 award categories open for every country, there is a great chance to win one or more prestigious awards.
These awards recognize the highest standards and leadership in Credit Management.

Dress code is bright colours – dig out that Hawaiian shirt or floral dress.

Ritmo Factory bring the sounds of Rio to Krakow promising a unique experience.

about Us

Our mission is for Credit Management to be recognized as an essential profession bringing real value to every business and for you to enjoy a dynamic, varied, exciting and rewarding career.
We will help YOU Create the world’s most customer-centric services through incremental improvements generating geometric sales growth.

Info

info@creditcee.eu

www.creditcee.eu

Tel: +420 722 965 050

E-mail: mark@creditcee.eu