Get Started Benchmarking in 60 minutes
The unique navigation to O2C Operational Excellence
How is success measured or defined ?
Key Performance Indicators
Key performance indicators (KPIs) refer to a set of quantifiable measurements used to gauge a company’s overall long-term performance. KPIs specifically help determine a company’s strategic, financial, and operational achievements, especially compared to those of other businesses within the same sector
Personal development is a lifelong process. It is a way for people to assess their skills and qualities, consider their aims in life and set goals in order to realise and maximise their potential.
Together, policies and procedures guide your organization and reduce risk of liability. They promote consistency across the organization, both for employees and for customers.ees and for customers.
The CPM is based on the formula KPI’s + PD + PP = E² recognizing the KPI’s are the result of PD Personal Development and PP Policies and Procedure.
Only when all the component parts are running simultaneously is the path to E² (Elite Excellence) achievable