has been involved in Credit Management for 35 years and is consistently focussed on raising the profile of the Order to Cash stream.
His career experience spans a range of industries across EMEA and includes the transition and development of successful Order to Cash functions in the Shared Services sector in Central Europe.
Being a firm believer in the Shared Services concept and its potential, Mark is a regular presenter at events across Europe sharing his first hand operational experience, inspiration,passion and enthusiasm.
Mark is the founder of the Callisto Grand, holds an BA (Honours) degree in Credit Management from the University of West London, is a Fellow of the UK CICM and is Catalyst level in Lean / Six Sigma
methodology.
Callisto Grand is committed to training and education and has delivered innovative consultancy, E-Learning, workshops and qualifications to more than 2000 O2C professionals across the CEE region in 6 different languages with a +93% approval rating.
Callisto Grand has recently introduces a simple but highly effective Comparative Performance Measure for benchmarking and added AI and BI to the very popular Telephone Collections Workshops