Our Blog
Callisto Grand Blog provides unique insight, articles, links, commentaries, and fascinating debates on the real-world implications of important economic issues.
The Magic You’re Looking for Is in the Work You’re Avoiding
Author: Mark Harrison 26/11/2020 In recent years, it has been a privilege to share my knowledge and experiences with more than 2,500 O2C associates, team leaders and managers employed in Shared Service Centres across Central and Eastern Europe. Our training and...
Behind the Callisto Grand Podcast
Our first series of podcasts was very successful with LinkedIn views exceeding 1000 most weeks. The idea for The Big Change started as a vehicle to connect other O2C managers whose working environment had been impacted by the first wave of Covid 19 back in March and...
Attrition in Shared Services, The uncomfortable reality
Mark Harrison Callisto Grand s.r.o. 10 September 2020 18% to 20% staff attrition in Central European Shared Services has become accepted as regular business practice - it just is and that is the way it has always been. People who have worked in SSC’s since around the...
How and why to prepare for Brexit NOW , 20 ways O2C can be change leaders
How and why to prepare for Brexit NOW Three in four UK firms unprepared for Brexit. 20 ways O2C can be change leaders...
Gender pay gaps in all European countries, Why do women earn less than men?
In 2020 how does such a situation continue to exist and why such a variation across Europe? When this article HYPERLINK BELOW originally appeared in the Brno Daily June 25, I asked for opinions and experience. The following is adapted from one of the responses in...
If Cash is King, protect his castle!
Finally, we are hearing that Cash is King and Trade Receivables is the Castle where he resides. As with all kings, he expects his palace be kept spotlessly tidy and every detail and requirement rigorously attended to. Alas, this is not always the case. Overdues and...
South Africa The new SSC frontier?
In March of this year I was invited to represent Central Europe at the World Credit Congress in Johannesburg.
Having spent four of my childhood formative years in South Africa, I was excited and nervous to return after 44 years.