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Callisto Grand Blog provides unique insight, articles, links, commentaries, and fascinating debates on the real-world implications of important economic issues.

Behind the Callisto Grand Podcast

Behind the Callisto Grand Podcast

Our first series of podcasts was very successful with LinkedIn views exceeding 1000 most weeks. The idea for The Big Change started as a vehicle to connect other O2C managers whose working environment had been impacted by the first wave of Covid 19 back in March and...

Attrition in Shared Services,  The uncomfortable reality

Attrition in Shared Services, The uncomfortable reality

Mark Harrison Callisto Grand s.r.o. 10 September 2020 18% to 20% staff attrition in Central European Shared Services has become accepted as regular business practice - it just is and that is the way it has always been. People who have worked in SSC’s since around the...

If Cash is King, protect his castle!

If Cash is King, protect his castle!

Finally, we are hearing that Cash is King and Trade Receivables is the Castle where he resides. As with all kings, he expects his palace be kept spotlessly tidy and every detail and requirement rigorously attended to. Alas, this is not always the case. Overdues and...

South Africa The new SSC frontier?

South Africa The new SSC frontier?

In March of this year I was invited to represent Central Europe at the World Credit Congress in Johannesburg.
Having spent four of my childhood formative years in South Africa, I was excited and nervous to return after 44 years.