Our clients

“...workshop very good, organized and interesting. Has much experience, performs in an interesting way, encourages discussion and creates a nice atmosphere.”


“…enthusiasm, experience and knowledge of international market conditions was well received by all who attended.”

“…Our Credit controllers gained a good deal of valuable information that will be put to good use in our organization.”

“…….good hints and tips…....”

“…real life examples very good. Impressive knowledge and experience.”

“…wide experience, eager to share and passionate”

“Experienced and enthusiastic trainer. The interactive sessions and practical exercises worked well.”

“Good trainer, very friendly approach, kept it interesting all the time with lots of good information & useful tips.”

“Positive and pleasant approach, natural way of presentation - very professional.”

“The information provided is very helpful.”

"Enjoyed the interactivity and the role plays worked well."

"Tips to improve my work."

"I recommend this training for AR teams, especially those new to SSC’s."

"Many thanks for help and patience."

"I liked the role plays, the English of facilitator, Mark was very clear and understandable."

"I learned many new facts."

"Trainer has nice personality and enthusiasm creating a good atmosphere."

"Good communication between the trainer and the group. The trainer was funny, friendly and explained the workshops well."

"Very nice trainer, always good mood and nice atmosphere."

"Great training. Fulfilled all our needs to help us improve our skills and knowledge for communication between internal and external customer."

We are honoured and grateful to be the pioneers in the Budapest SSC sector to adopt the Callisto Grand ‘Journeyman’ programme to provide, comprehensive and practical exposure to our Accounts Receivables and Credit Collections teams.

Callisto Grand trainer pool is top class including maestro in Credit Collections, Patrick O. Connelly who ensured that our specialists and management gets familiar with different aspects of B2B and B2C collections. 

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We have seen positive trend in the tactical way our staff manages customer relationship or investigate disputes for query resolution post successfully completing the programme.

Journeyman worked out as a catalyst for our drive to effective collections management

Rahul Malhotra

Head of Commercial Support Services, Avis Budget Group Business Support Center, Budapest


Thanks to you and Callisto Grand – these guys are really excited and motivated which translates to lower attrition, higher performance and improved cash flow.  Program really works

We are going to recognize them in the next Cross Tower entire SSC Town Hall

Really appreciate the program and the high standards for excellence

Keep up the good work and thanks for your passion for credit & collections !!

Dean R. Unrue

Global Business Services (GBS) Finance, OTC, Global Process Leader, Aptiv

The Journeyman course was the best set of lectures I have experienced so far.

A big positive was the main concentration on operational practice which combined all aspects of corporate credit (O2C)

Professor Connelly gave us perfect insight into practical issues using interactive and interesting cases from practice.

I would definitely recommend the course to anyone looking for deeper understanding of risk management.

Alexander Puchovsky

Key Account Manager – Credit and Procurement Leader, Bureau van Dijk

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