New Episodes!

The Big Change Podcast

 

The Big Change Podcast brings you a unique glimpse into the lives of O2C and Shared Service Centre executives sharing first-hand experiences and lessons to share.
Find out what lessons they are learning for better or for worse in today’s unprecedented business world.
Hosting every conversation is Mark Harrison, the founder of the ACCEE.

Making the Big Change today with Mark Harrison is Ben Hartfield, global lead for The Hackett Institute.
In this fascinating and inspiring discussion we explore why Shared Services are under-performing and take a glimpse at how the future could and should be.
The post Covid situation provides business leaders with a unique and exciting opportunity to reflect on outdated habits and mindsets.
Preparing for the upcoming challenges of recession, increased cost of borrowing and Brexit will require harmonization of talent and technology at the highest levels……

Recent Episodes

Season 1 Episode 1

by Mark Harrison / Laszlo Rab | The Big Change

Season 1 Episode 2

by Mark Harrison / Diana Vrejoiu | The Big Change

Season 1 Episode 3

by Mark Harrison / Siobhan Riggott and Tom Bangemann | the big change

Season 1 Episode 4

by Mark Harrison / Andrea Hodna | The Big Change

Season 1 Episode 5

by Mark Harrison / Adela Schicker | The Big Change

Meet the interviewees

Laszlo Rab

Laszlo Rab

Leader - Order-to-Cash (KCI) at Cognizant Digital Operations

Diana Vrejoiu

Diana Vrejoiu

Regional Credit & Collections Sr Team Lead

Tom Olavi Bangemann

Tom Olavi Bangemann

Senior Vice President Business Transformation at The Hackett Group

Siobhan Riggott

Siobhan Riggott

Customer-to-Cash and Global Business Services Advisor

Andrea Hodna

Andrea Hodna

AR Team Leader at Jarden Home Brands

Adela Schicker

Adela Schicker

Trainer of Fortune 500 companies, co-author of bestseller The End of Procrastination and Founder of Procrastination.com.

Ben Hartfield

Ben Hartfield

Senior Director - The Hackett Institute, professional development from The Hackett Group

The Big Change Podcast

Listen Now!

The Big Change Podcast brings you a unique glimpse into the lives of O2C and Shared Service Centre executives sharing first-hand experiences and lessons to share.