11,12,13 OCTOBER 2023, KRAKOW
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11,12,13 OCTOBER 2023, KRAKOW
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Mark Harrison
mark@creditcee.eu
Chief Vision Officer
Callisto Grand
www.creditcee.eu
Number of years in present job 12
Number of years in profession 43
CREDIT MATTERS XI THE GAME CHANGER
Presentation detail and presenter insights
Presentation Title
TBC
Description of presentation
TBC
What is your proudest work related gamechanger moment?
Rebranding ACCEE as Callisto Grand.
What is your personal vision for the next 5 years?
To stay active and achieve as many personal ambitions as possible.
What is your professional vision for the next 5 years?
Continue to develop and encourage people to push boundaries , break silos and transform O2C into a respected career profession
What does gamechanging success look like to you in less than 10 words?
People enjoy that they have made a difference.
Name one person you consider a great leader?
Bruce Springsteen
What are the 3 main qualities that makes them great?
Faith in their own vision and talent
Tenacity and determination in the face of adversity
Remaining modest and humble
What would you ask them if you could meet them?
What does it feel like to perform in front of 50,000 screaming rock fans singing Born to Run?
What 4 gamechangers would you invite for your perfect dinner party?
Bruce Springsteen
Volodymyr Zelensky
Clint Eastwood
Michelle Obama
What is your biggest life lesson from the past 2 years?
Not to take life for granted. We have seen how unforeseen events can disrupt our lives very quickly.
Social Media Profile (Li)
https://www.linkedin.com/in/mark-harrison-4b85128/
Biography
Fabio Santoro
fsantoro@billtrust.com
Senior Account Manager
Billtrust
fsantoro@billtrust.com
Number of years in present job 2
Number of years in profession 9
CREDIT MATTERS XI THE GAME CHANGER
Presentation detail and presenter insights
Presentation Title
Invoice-to-cash case study (title to be confirmed)
Description of presentation
1. e-invoicing clearance challenge across the world. 2. Invoice to cash case study 3. Credit management and cash app
What is your proudest work related gamechanger moment?
After training my newest colleague, I saw him in action in a customer meeting and I looking at his performance I thought: I’ve done a really good job!
What is your personal vision for the next 5 years?
Keep working with the non-profit organization I’m part of and trying to keep making the world a little better place than how I found it.
What is your professional vision for the next 5 years?
I’ll keep working for Billtrust and help the organization grow in Europe and I’ll focus on starting my own business
What does gamechanging success look like to you in less than 10 words?
A specific event that boosts my winning motivation
Name one person you consider a great leader?
My Dad
What are the 3 main qualities that makes them great?
Honesty, Visionary, Humility
What would you ask them if you could meet them?
How have you managed to make the entire world follow your successes?
What 4 gamechangers would you invite for your perfect dinner party?
Roger Federer, Elon Musk, Warren Buffet, Volodymyr Zelenskyy
What is your biggest life lesson from the past 2 years?
Hard work and humility pays off
Social Media Profile (Li)
Biography
Laszlo Rab
laszlo.rab@gmail.com
Director, Revenue Operations EMEA
Novocure
laszlo.rab@gmail.com
Number of years in present job 2
Number of years in profession 12
CREDIT MATTERS XI THE GAME CHANGER
Presentation detail and presenter insights
Presentation Title
TBC
Description of presentation
TBC
What is your proudest work related gamechanger moment?
Re-aligning a whole collections&disputes organization to new goals, structure, measurements, and seeing how the expected benefits are realized
What is your personal vision for the next 5 years?
Have a more or less balanced life with family, friends, profession and activities
What is your professional vision for the next 5 years?
To be a strong industry leader in this profession, emerge as a key opinion leader
What does gamechanging success look like to you in less than 10 words?
Measurable, realized by wider team, sustainable, not just one-off
Name one person you consider a great leader?
Steven Gerrard (FC Liverpool captain)
What are the 3 main qualities that makes them great?
seeing the big picture, under strategy, bring strategy into the field day-by-day
What would you ask them if you could meet them?
what were the major inflection points in the strategy?
What 4 gamechangers would you invite for your perfect dinner party?
Jeff Immelt (former GE leader), Angela Merkel (former German Chancellor), Richard Branson (entrepreneur, Virgin group etc), Balazs Vinnai (Hungarian IT leader, entrepreneur)
What is your biggest life lesson from the past 2 years?
Slow is smooth and smooth is fast
Social Media Profile (Li)
https://www.linkedin.com/in/laszlo-rab/
Biography
Peter Daniel
peter.daniel@iqvia.com
OTC Global Process Owner (GFSS)
IQVIA
www.iqvia.com
Number of years in present job 2.5
Number of years in profession 20
CREDIT MATTERS XI THE GAME CHANGER
Presentation detail and presenter insights
Presentation Title
E-invoicing Through 3rd Party Portals – Some Challenges for Billing
Description of the presentation
PO vs Invoice data e-interchange between vendors and clients occurs more frequently than before. Launching is driven by clients who save AP costs. Isn’t it at the expense of vendors?
Are there any new challenges for OTC? Is process automation scalable if clients use standardized 3rd party e-portals? Challenges with non-standard and governmental e-portals.
What is your proudest work related gamechanger moment?
Improving SSC reputation based on improved KPI’s, automation, efficiency.
What is your personal vision for the next 5 years?
Move back to my academic career path once I complete 25 years in Business (2027)
What is your professional vision for the next 5 years?
Change inherited manual billing process to 90% automated, and increase automated invoice delivery through portals to 50% of our invoices.
What does gamechanging success look like to you in less than 10 words?
Process automation, digitalization, standardization & harmonization with sustainable or higher quality.
Name one person you consider a great leader?
Combining several of my previous bosses.
What are the 3 main qualities that makes them great?
Strategical visions, Ethical behaviors, Push for real efficiency instead of pure cost reduction
What would you ask them if you could meet them?
How do you keep your mind so strategically open even if being bothered by so many operational topics?
What 4 gamechangers would you invite for your perfect dinner party?
People who instead of pure “corporate thinking” and “permanent business growth thinking”, simply understand how important is ethics in business behaviors both internally in the company and externally towards the clients. Simply people who valuate ethics more than money.
What is your biggest life lesson from the past 2 years?
Even if in corporate culture it’s difficult to make friends and trust fully to the people around me, I will insist on my approach to the life under any circumstances, i.e. I will trust unconditionally to the people until they behave opposite way.
Social Media Profile (Li)
https://www.linkedin.com/in/peter-daniel-32508214/
Biography
Enthusiastic manager used to establish new processes and organizations, feeling well in constantly changing environment, working in big global project teams and multicultural teams. Expert in debt & receivables management for countries of all the World. Experienced leader managing international teams (so far up to 150 people). Engaged volunteer supporting socially excluded people who have issues to manage their debts.
Accounting Director, OTC Global Process Owner
IQVIA RDS Slovakia, s.r.o.
Global management of Accounts Receivable (Order-to-Cash) in IQVIA corporation in all regions of the World (80 countries) in sub-processes of customer data management, credit management, billing, cash allocation, and debt collections.
Senior Manager for Finance Transformation Johnson Controls International, spol. s r.o.
Managing transition of Accounts Receivable activities from Germany to Shared Services Center in Slovakia.
OTC Global Process Owner (Order-to-Cash) Johnson Controls International, spol. s r.o.
Harmonization of Accounts Receivable process in global level for Johnson Controls (customer data management, credit management, billing, cash allocation, debt collections).
Senior Finance Manager OTC (Order-to-Cash) Johnson Controls International, spol. s r.o.
Managing Accounts Receivable process for Johnson Controls in EMEA region for the biggest division (Building Technology & Solutions), leading the team of 100 people located in Slovakia, South Africa, United Arab Emirates, Spain, France, and Italy. Sub-processes: customer data management, credit management, billing, cash allocation, debt collections.
Finance Manager
Johnson Controls International, spol. s r.o.
Managing Cash Collections and Disputes Management process for Johnson Controls in EMEA and Americas regions for two biggest divisions (Automotive Experience and Building Technology & Solutions), leading the team of 60 people located in Slovakia, South Africa, Spain, France, and Italy.
Collections manager , Johnson Controls International, spol. s r.o.
Managing Cash Collections and Disputes Management for Johnson Controls in EMEA region for the division of Building Efficiency, leading the team of 25 people located in Slovakia, UK, Spain, and Italy.
Bankruptcy Trustee
Registered in the list of trustees of the Ministry of Justice
Appointed by courts to administer bankruptcy and/or reorganization of the company or individual (selling the property & dividing the money to creditors, coordinating financial transformation of customer business activities, restructuring customer debt).
Litigation & External Collections Lead
Slovak Telekom, a.s.
Managing litigation and external debt collections process for telecommunication receivables (domestic and international, related to fixed, mobile, and data networks) mainly through collections agencies, courts, arbitrary courts, bailiffs, and through debt sales. Represtative of the company in bankruptcy proceedings.
Accounts Receivable Manager
Slovak Telekom, a.s.
Managing cash allocation & cash collections for Slovakia. Leading 150 people located in several regions of the country.
Billing Back Office Manager
Slovak Telekom, a.s.
Managing centralized Billing Back Office for Slovakia. Leading 150 people located in several regions of the country,
Vice-dean for Development & International Relations, Head of
Corporate Finance Department
Matej Bel University, Faculty of Finance
Establishing Corporate Finance Department. Managing strategy, development, business activities, and international relations of the Faculty.
Assistant Lecturer
Matej Bel University, Faculty of Economics
Teaching different financial courses (lectures and seminars).
Bank Assets & Liabilities Specialist (50% part-time)
Agrobanka, a.s.
Preparation and analysis of bank assets and liabilities.
Assistant Lecturer
University of Economics, Faculty of Economy of Services & Tourism
Teaching different financial courses (lectures and seminars).
Bank Sepcialist
Všeobecná úverová banka, a.s.
Re-valuating credit lines of companies (clients).
Bank Specialist
Štátna banka československá
Re-valuating credit lines of companies (clients).
PROJECTS
01/01/2000 – CURRENT
Ariba-Coupa – e-invoicing implementation (IQVIA, 2020)
Mountain – transition of billing and cash allocation from Switzerland to
Slovakia (IQVIA, 2020)
Manor – transition of billing and cash allocation from Switzerland to Slovakia (
Johnson Controls, 2019)
Automation of SEPA direct debit processing (Johnson Controls, 2019)
Implementing e-invoicing in EMEA (Johnson Controls, 2019)
Improving cash flow in cash collections (Johnson Controls, 2018)
Unifying receivables process after the merger with Tyco (Johnson Controls, 20
17)
Acquiring, retaining, and development of talents (Johnson Controls, 2017)
Sequel – transition of receivables process from USA to Europe (Johnson
Controls, 2017)
Implementing training for new hires (Johnson Controls, 2015)
Implementing debtors segementation (Johnson Controls, 2015)
Implementing SAP FSCM for cash collections (Johnson Controls, 2014)
Improving quality of phone calls with debtors (Johnson Controls, 2013)
Innovation of disputes management process (Johnson Controls, 2013)
Improvement of cash collections (Slovak Telekom, 2011-2012)
OneRMCA – unification of collections sytems (Slovak Telekom, 2011-2012)
OneDMS – unification of document management (Slovak Telekom, 2011)
UDM – outsourcing of document management (Slovak Telekom, 2011)
DOSCA – implementing e-archive of contracts (Slovak Telekom, 2007-2009)
Establishing Debtors Hotline (Slovak Telekom, 2007)
RAINBOW – process interactions between Slovak Telekom and T-Mobile (Slova
k Telekom, 2006)
Improving external debt collections (Slovak Telekom, 2005)
Implementing SAP RMCA collections system(Slovak Telekom, 2005)
SPEED – Restructuring of Companies (EU, Agency for Industrial Development
& Revitalization, Bratislava, 2000)
Technical Support for Small & Medium Enterprises (EU, National Agency for
Small & Medium Enterprises Development, Bratislava, 2000)
Improving education in international accounting (World Bank, UN, McGill
University Montreal, UMB Banska Bystrica, 2000-2002)
Michael S Solomon
michael@10xmanagement.com
Co-Founder
10x Management
michael@10xmanagement.com
Number of years in present job 10
Number of years in profession 30
CREDIT MATTERS XI THE GAME CHANGER
Presentation detail and presenter insights
Presentation Title
Hiring & Retaining Top Talent
Description of presentation
Talent Aquisition, Management and Retention
What is your proudest work related gamechanger moment?
Releasing a book called Game Changer?! Alternately uncovering a flaw in our sales funnel and doubling our close rate over the last six months.
What is your personal vision for the next 5 years?
More travel and more community.
What is your professional vision for the next 5 years?
Working less with bigger results.
What does gamechanging success look like to you in less than 10 words?
Setting / achieving goals set with intention and informed by my values.
Name one person you consider a great leader?
Jonathan Lowenhar
What are the 3 main qualities that makes them great?
EQ, Communication Ninja, Very intellegent
What would you ask them if you could meet them?
I speak to him weekly.
What 4 gamechangers would you invite for your perfect dinner party?
Conan O’Brien, Bruce Springstein, Barack Obama, and Bono
What is your biggest life lesson from the past 2 years?
Control what you can and try not to sweat the rest too much.
Social Media Profile (Li)
https://www.linkedin.com/in/michaelsolomon10x/
Biography
Michael Solomon is an established entrepreneur with a strong desire to help people, a sharp eye for business, and a commitment to making a difference. The four organizations he’s helped found — for-profit and nonprofit alike — all aim to improve lives. He is the author of Game Changer: How To Be 10x in the Talent Economy (HarperCollins; September 2020), which reveals the secrets to becoming a “10xer” for anyone in any industry.
From working with Bruce Springsteen to founding Brick Wall Management and 10x Management with his close childhood friend, Rishon Blumberg, Michael has turned his passions into reality.
Brick Wall started as a music management company that managed, marketed, and shaped the careers of musicians like John Mayer, Citizen Cope, and Vanessa Carlton. It racked up multiple Grammy Awards and nominations and more than 10 million albums sold.
It now includes a consulting business that touches nearly every angle of the arts — from Emmy-award-winning and chart-topping songwriters, producers, and directors like Marshall Altman and Jarett Bellucci to entertainment consulting clients like Young & Rubicam and Miramax.
With 10x, Michael took his decades of experience managing creatives to a whole new space. The company, which was founded with a third partner who left in 2016, has revolutionized the technology sphere, carving out its place as a trusted, exclusive resource for companies seeking coveted freelance tech experts. Michael remains a sought-after voice in the tech-talent conversation, frequently appearing on TV (MSNBC, Bloomberg, BBC) and in print (The New York Times, The New Yorker, Forbes, and The Economist).
10x Ascend has grown out of the 10x Management practice of representing high end tech freelancers. Over the years, 10x clients have been coveted by the companies they have freelanced for and often those companies made W2 employment offers to our 10x clients. When this happened, we have helped them negotiate their compensation packages and it quickly became clear that this service was valuable and impactful to our clients but perhaps most importantly, sorely needed. It was this experience that lead Michael and Rishon to create a stand alone company whose sole focus is to help senior level tech talent obtain the most favorable
employment terms possible. 10x Ascend has been featured in TechCrunch and The Wall Street Journal.
His extensive non profit work includes serving as the pro-bono administrator for a cause close to his heart —The Kristen Ann Carr Fund (KACF) for sarcoma treatment and research.
And KACF inspired Michael to co-found Musicians On Call, a nonprofit that brings live music to hospital patients at their bedsides and has played for more than 1,000,000 people since 1999. MOC currently runs in 18 cities nationally — and counting. Michael received the 2014 President’s Volunteer Service Award from President Obama for his work with MOC and he remains an active member of its Board of Directors.
From creating an essential educational video for children to incubating a web platform, Michael has a passion for personal and professional growth and makes it his mission to optimize himself and all of his diverse endeavors.
A born and bred Manhattanite, Michael moved to Montclair, NJ in 2014 with his awesome wife, Jenny, and two fantastic kids, Lucy and Rainen.
Ioannis Arampatzis
ioannis.arabatzis89@gmail.com
CFO
TIMAC AGRO LYDA
https://gr.timacagro.com/
Number of years in present job 2
Number of years in profession 10
CREDIT MATTERS XI THE GAME CHANGER
Presentation detail and presenter insights
Presentation Title
Growing Together
Description of the presentation
The Story of a Business Turnaround
What is your proudest work related gamechanger moment?
Profitability Turnaround
What is your personal vision for the next 5 years?
Grow my knoweledge and skills
What is your professional vision for the next 5 years?
Have a role with larger scope and challenges
What does gamechanging success look like to you in less than 10 words?
Out of Comfort Zone – Nurturing people and organization
Name one person you consider a great leader?
Tim Cook
What are the 3 main qualities that makes them great?
Trust, Diversity, Humbleness
What would you ask them if you could meet them?
How does he share his vision with such a high number of employees
What 4 gamechangers would you invite for your perfect dinner party?
Elon Musk, Jeff Bezos, Albert Bourla, Warren Buffett
What is your biggest life lesson from the past 2 years?
Effectiveness over Efficiency
Social Media Profile (Li)
Biography
Tom Bangemann
tom.bangemann@conaxia.com
Senior Advisor
Callisto Grand
tom.bangemann@conaxia.com
Number of years in present job 2
Number of years in profession 30
CREDIT MATTERS XI THE GAME CHANGER
Presentation detail and presenter insights
Presentation Title
TBC
Description of presentation
TBC
What is your proudest work related gamechanger moment?
Winning first ever SSON Thought Leader of the Year Award in 2010
What is your personal vision for the next 5 years?
keep healthy and happy
What is your professional vision for the next 5 years?
support other so they can shine, and enjoy thier success as yours
What does gamechanging success look like to you in less than 10 words?
empower and enable others to grow and shinesuccess for others
Name one person you consider a great leader?
CGE Mannerheim
What are the 3 main qualities that makes them great?
passion, resilience, contribution
What would you ask them if you could meet them?
why did you invest so much for others
What 4 gamechangers would you invite for your perfect dinner party?
dont know
What is your biggest life lesson from the past 2 years?
health is key !
Social Media Profile (Li)
https://www.linkedin.com/in/tom-olavi-bangemann-6091591/
Biography
Tom Olavi Bangemann is an experienced manager, coach, mentor and board member
with proven content and managerial track record. Currently he is an independent
advisor in his role as Senior Advisor to Callisto Grand, and the owner and Managing
Director of ConAxia. He is also Managing Director of ABSL DACH, as well as Head of Data
Development & Research for SSON Analytics, and Advisor to DCG Global, and supports
other clients.
Tom has extensive coaching and mentoring experience, including mentoring the CHRO of a 1bn revenue listed consumer goods company. He has previously been on the Board of Directors of Basware for 2 years. Previuously Tom was Senior Vice President Business Transformation at The Hackett Group until end of June 2021.
Márta Berzsenyi
marta.berzsenyi@abg.com
HR Director
Avis Budget Group BSC Kft.
https://gr.timacagro.com/
Number of years in present job 2,5
Number of years in profession 20+
CREDIT MATTERS XI THE GAME CHANGER
Presentation detail and presenter insights
Presentation Title
Diversity, Equity and Inclusion best practice sharing
Description of the presentation
Roundtable discussion in the topic of Diversity, Equity and Inclusion to highlight the importance of the topic on employee engagement, company culture and how we represent values in a daily life of our employees. Sharing best practises to enhance the importance of the topic.
What is your proudest work related gamechanger moment?
When in 2018 Avis Budget Group BSC was selected as best SSC in Central Europe.
What is your personal vision for the next 5 years?
As personal ambition I would like to visit countries where I have never been yet, like India, Japan, Canada.
What is your professional vision for the next 5 years?
My personal view is to maximaize my development through to support the organisation in the recent transformation journey.
What does gamechanging success look like to you in less than 10 words?
Create valueable and sustainable impact
Name one person you consider a great leader?
Mike Hawes, Senior VP HR, Avis Budget Group
What are the 3 main qualities that makes them great?
Credibility, Authenticity, Empathy
What would you ask them if you could meet them?
How you energize yourself and charge your batteries in this constantly changing environment
What 4 gamechangers would you invite for your perfect dinner party?
Bratt Pitt, Simon Sinek, Bradley Cooper, Lady Gaga
What is your biggest life lesson from the past 2 years?
Always one decision need to change your life
Social Media Profile (Li)
linkedin.com/in/márta-berzsenyi-3879612b
Biography
I have gathered a wealth of 21years experience as an HR professional and I strongly believe that I can create value for organisations. I gained experience in different industrial segment like: FMCG, Financial and Advisory, ICT, SSC and specialized in HR Business Partnership, HR vendor management, change management, organization design, learning & development, talent management and ‘hire to retire’ employee life cycle.
In the past few year I was acknowledged to lead HR teams, on both professional and services segments of HR.
As a member of local and international leadership teams I learnt a lot about stakeholder management, partnership also how to influence and inspire management teams to reach strategical goals.
It’s my personal passion to create connected teams and work alongside business towards common goals and objectives. I have a proven track record in leading agile HR projects to enhance the level of organizational effectiveness through culture creation and business transformations.
In my work authenticity, consistency, personal accountability and people focus are the key values, which I represent and support the organizations to act accordingly.
My motivation triggered by my passion towards people and willingness to continue working innovatively.
For me it’s very important to develop myself in coaching and organisation development subject, also take opportunity in mentoring ‘startup’ organisations.
Corporate Social Responsibility is a subject what I truly support and participate actively in different actions.
I have a 15-year-old son and with my husband we love travelling, spending our time in the nature and trying out new sport activities. Our family member, Mary, 4-year-old Husky dog makes our life even exciting and happy.
Maja Bejatovic
maja.bejatovic@celanese.com
Sr Lead Accounts Receivable
Celanese
maja.bejatovic@celanese.com
Number of years in present job 3
Number of years in profession 10
CREDIT MATTERS XI THE GAME CHANGER
Presentation detail and presenter insights
Presentation Title
TBC
Description of presentation
Diversity panel
What is your proudest work related gamechanger moment?
Becoming more and more comfortable with the everyday change and finding effective ways to manage my energy levels daily.
What is your personal vision for the next 5 years?
Being happy with what I have and not endlessly desiring more.
What is your professional vision for the next 5 years?
Being an empathetic and impactful leader within my organization and industry.
What does gamechanging success look like to you in less than 10 words?
Accepting the things you can’t change, impacting the one you can.
Name one person you consider a great leader?
My mother
What are the 3 main qualities that makes them great?
composure, knowledge, perseverance
What would you ask them if you could meet them?
How did they arrive at that stage?
What 4 gamechangers would you invite for your perfect dinner party?
my husband, my bother, my mother and my sister in law.
What is your biggest life lesson from the past 2 years?
Accept what you can’t change and move on.
Social Media Profile (Li)
https://www.linkedin.com/in/maja-bejatovic-12501812/
Biography
Žaneta Hlinková
zaneta.hlinkova@medtronic.com
Sr. Credit Services Manager
Medtronic
https://europe.medtronic.com
Number of years in present job 2,5
Number of years in profession 20+
CREDIT MATTERS XI THE GAME CHANGER
Presentation detail and presenter insights
Presentation Title
Interactive panel / workshop assessing the challenges our industry has faced in the last two years
Description of the presentation
Panel forum discussion
What is your proudest work related gamechanger moment?
Flexible and to do approach which results in any change adaptability no matter what
What is your personal vision for the next 5 years?
I would like to move outside of Prague, stay healthy and surrounded by family & friends and keep up all good things around me.
What is your professional vision for the next 5 years?
I want to be seen as Supporting Leader who inspires others, creates Engaging environment with boldness Attitude while keeping own inner Drive for results.
What does gamechanging success look like to you in less than 10 words?
Never ending innovation and be head of the game
Name one person you consider a great leader?
Vaclav Havel (1st Czech President)
What are the 3 main qualities that makes them great?
engaging, supportive and honest
What would you ask them if you could meet them?
Do you have any personal tip what made you successful in your role and help to promote our country worldwide?
What 4 gamechangers would you invite for your perfect dinner party?
Beloved ones who are no longer with us
What is your biggest life lesson from the past 2 years?
You can do it!
Social Media Profile (Li)
n/a – Fb only
Biography
Velga Trautmane
velga.trautmane@gmail.com
Head of Financial accounting
Elfa Distrelec
www.distrelec.com/global
Number of years in present job 0,8
Number of years in profession 23
CREDIT MATTERS XI THE GAME CHANGER
Presentation detail and presenter insights
Presentation Title
Collection Effectiveness Index (CEI) as KPI for AR team- why and how
Description of presentation
AR and CC KPI usage
What is your proudest work related gamechanger moment?
When Credit portfolios is led by professionals with minimum of loss
What is your personal vision for the next 5 years?
Challenging period after Covid-19 and RU-UR war with higher default risks is some industries but also potentials for new business and ways of working. More globalisation and incorporation.
What is your professional vision for the next 5 years?
Usage for AI more and more for decision taking, more complicated to find out the one who fits to your business due to available alternatives.
What does gamechanging success look like to you in less than 10 words?
Agile, brave, pro-active, curious.
Name one person you consider a great leader?
Mrs Vaira Vike Freiberga (ex-president of Latvia)
What are the 3 main qualities that makes them great?
Knowledgeable, experienced, with her own view
What would you ask them if you could meet them?
What is her best day in her life?
What 4 gamechangers would you invite for your perfect dinner party?
Mr Steve Jobs, Mr Richard Branson, Mr Volodymyr Zelensky, Mrs Angela Merkel
What is your biggest life lesson from the past 2 years?
Every step you have made is for something (eg meet someone, learn new things or gain something
Social Media Profile (Li)
https://www.linkedin.com/in/velga-trautmane-57008867/
Biography
Curriculum Vitae
PERSONAL INFORMATION Velga Trautmane
Email: velga.trautmane@gmail.com
Phone: + 371 29454274
LinkedIn: https://www.linkedin.com/in/velga-trautmane-cicp-57008867/
SUMMARY Certified International Credit Manager with a demonstrated history of working in the retail industry.
Skilled in Negotiation, Budgeting, Business Planning, Microsoft office and Analytical skills. Strong finance professional with an education focused on Accounting and Legal professions and studies.
WORK EXPERIENCE
EDUCATION
2013 – 2014 College of Business Administration
Vocational degree in Legal Professions and Studies
2003 – 2005 University of Latvia
Master’s degree of Science in Economics with specialization in Accounting
1995 – 1999 University of Latvia
Bachelor’s degree of Science in Economics
COURSES; CERTIFICATES
Jan 2021 – May 2021 Java programming Basics
Jan 2018 – Apr 2018 Certificate CICP (Certified International Credit Professional) from FCIB’s International credit & risk
management course
Jun 2014 – May 2015 Leadership program (Leading self, Leading people, Leading business)
Nov 2017 Why the order-to-cash cycle is not a finance issue
Oct 2017 Small business credit trends and insights
Sep 2017 A digital approach to receivables management
Feb 2016 Public speech
Oct 2015 Seminar on the malfunctioning insolvency process in Latvia
May 2015 Practical aspects of debt recovery
May 2015 Debt recovery psychology
Mar 2015 Credit ratio analysis
Feb 2015 Customer anger management
Sep 2013 Collateral security
SKILLS
Languages • Latvian – Native;
• English – Professional level of understanding, speaking and writing;
• Russian – Professional level of understanding and speaking intermediate in writing;
• German – Basic level of understanding and speaking;
• French – Basic level of understanding.
Digital • Microsoft office (Excel, Word, PowerPoint, Access, PowerBI, Outlook) – Professional working
proficiency
• Enterprise Resource Planning (ERP) – Concorde XAL, Navision Axapta, SAP, JDE Edwards
(Oracle), Pals
Communication Collaboration, Customer service, Sales support, Negotiation, Problem solving, Dispute resolution,
Conflict resolution,
Industry Credit management, Credit risk, Credit analysis, Credit approvals, Lines of Credit, Credit investigation, Accounts receivable, Risk analysis, Collections management, Debt collection, A/R collection, Financial reporting, Accounting, Forecasting, Risk management, Financial statements, Wholesale, Retail,
Organizational/managerial Management, Leadership, Business planning, Budgets, SOX.
PROJECTS
Credit reporting process optimization
Jul 2016 – Dec 2016 Upgrade for Credit management local system for faster reporting and analysis. It allows to decrease time and costs for customer evaluation, and makes it easier to collect necessary data for reporting.
Credit Management process optimization and new IT system creation
Jan 2011 – Apr 2011 New IT system for Credit Management process created and implemented. It completely changed process and made it quicker, clearer, more traceable and easier for analysis.
New ERP implementation
Sep 2013 – Jan 2014 Company switched from SAP to JDE Oracle, currency changes from LVL to EUR;
May 2015 – Dec 2005 Company switched from Navision Axapta to SAP;
Mar 2001 – May 2001 Company switched from Concorde XAL to Navision Axapta
Irina Hoffmann
irina.hoffmann@iff.com
SSC Credit Project Manager
International Flavors & Fragrances I.F.F.
https://www.iff.com
Number of years in present job 1
Number of years in profession 13
CREDIT MATTERS XI THE GAME CHANGER
Presentation detail and presenter insights
Presentation Title
TBC
Description of the presentation
TBC
What is your proudest work related gamechanger moment?
When I joined IFF in 2019 and build-up O2C department from the very beginning
What is your personal vision for the next 5 years?
Live in a peaceful world with my healthy family and proper work-life balance
What is your professional vision for the next 5 years?
Grow together with IFF in Budapest and possibly become an SSC Head
What does gamechanging success look like to you in less than 10 words?
Success is not luck but manufacture of opportunities
Name one person you consider a great leader?
My husband
What are the 3 main qualities that makes them great?
Listening, wisdom, positive thinking
What would you ask them if you could meet them?
What was the happiest moment in your carrier?
What 4 gamechangers would you invite for your perfect dinner party?
Elon Musk, Jeff Bezos, Katalin Karikó, Mihail Gorbacsov
What is your biggest life lesson from the past 2 years?
Learn from yesterday, live for today, hope for tomorrow.
Social Media Profile (Li)
https://www.linkedin.com/in/irina-hoffmann-13spb198/
Biography
PROFESSIONAL BIOGRAPHY
IRINA HOFFMANN
1142, Budapest, Laky köz 13.
+36 20 560 05 39 irina.hoffmann.hu@gmail.com
PERSONAL
38 years old
Happy wife and mother of a 10 years old boy
SKILLS AND ABILITIES
13+ years of work experience in AR and Credit
8+ years of managerial experience
Lean Six Sigma Green Belt certification
ICTF/Thunderbird Essentials of International Credit and Trade Finance certification
AWARDS
IFF Innovation award 2021
TCS Best Performance Improvement Project – Unit level 2017
TCS Employee of the year – BPO award 2010-2011
EDUCATION
Specialist degree, Applied mathematics and computer science, 2001 – 2006
Saint-Petersburg State University, Faculty of applied mathematics and control
processes, Saint-Petersburg, Russia
Certification in Economics, 01.09.2005 – 01.06.2006
Saint-Petersburg State University, Faculty of Economics, Business school, Saint-
Petersburg, Russia
LANGUAGES
Russian: native speaker
English: fluent (read, write, speak)
Hungarian: fluent (read, write, speak)
PROFESSIONAL EXPERIENCE
3+ years at International Flavors & Fragrances (IFF), Budapest, Hungary
IFF is an industry leader in food, beverage, health, biosciences and sensorial experiences
Title: SSC Credit Project Manager, 01.07.2021 – present
Main duties:
Implementation of SAP S/4HANA (Change Lead and SME role)
Management of Supply Chain and Factoring programs
Process transitions management
Driving process improvements in AR and Credit (RPA solutions, standardization etc.)
Title: Order to Cash Manager (Finance), 01.02.2019 – 30.06.2021
Main duties:
Significant contribution into establishment of O2C department with HC 50+ in a brand-new
SSC (hiring, policy creation, KPI/SLA implementation etc.)
Successful process transitions from previous service provider and other locations
KPI management, stakeholders reporting
Team management
Headcount optimization
Audits
10 years at Tata Consultancy Services (TCS), Budapest, Hungary
TCS is a global leader in IT services, digital and business solutions
Title: Project Manager (AR & AP) at IFF, 01.06.2018 – 31.01.2019
Main duties:
Accountable for AR & AP process delivery
Identify opportunities for improvement and drive implementation
Primary contact for client escalation
Manage the team of 25 people with 3 TLs
Manage the employee lifecycle from recruitment up to career plans
Work with other departments to effectively support the overall performance of delivery
center
Title: AR Team Leader (Collections & Cash application) at IFF, 01.09.2011 – 31.05.2018
Title: AR Analyst (Collections & Cash application & Customer Master Data) at IFF, 07.12.2009 –
31.08.2011
Elcoteq SE, Pécs, Hungary & Saint-Petersburg, Russia
Elcoteq SE is a leading electronics manufacturing services (EMS) company in the communications
technology field
Title: Buyer & Customer Support Officer, 06.02.2007 – 31.07.2008
Alvatex ZTM, Saint-Petersburg, Russia
Alvatex ZTM is a leading distributor of personal protection equipment, working clothes and shoes
Title: Coordinator in the sales department, 01.05.2006 – 01.02.2007
Adela Plesnik Schicker
adela@procrastination.com
Founder
www.procrastination.com
adela@procrastination.com
Number of years in present job 9
Number of years in present job 15
CREDIT MATTERS XI THE GAME CHANGER
Presentation detail and presenter insights
Presentation Title
Stop procrastinating & start using your brain
Description of presentation
The Alka selzer :)
What is your proudest work related gamechanger moment?
When I sold a book originally from a small Czech country to the biggest world publisher and made it a bestseller with more than 20 language translations.
What is your personal vision for the next 5 years?
As it has been always. As the founder of Scouting, Lord Robert Baden-Powell said: Try and leave this world a little better than you found it. In my work life I do exactly that. In my personal I am trying to leave it a little nicer :)
What is your professional vision for the next 5 years?
as the above
What does gamechanging success look like to you in less than 10 words?
Better self, better world.
Name one person you consider a great leader?
Dumbledore
What are the 3 main qualities that makes them great?
Living the values, keeping authenticity, leaving authonomy
What would you ask them if you could meet them?
Why?!
What 4 gamechangers would you invite for your perfect dinner party?
Volodymyr Zelenskyy, Chris Hadfield, my grandmother and most probably Elon Musk
What is your biggest life lesson from the past 2 years?
work/life balance as a mother – days are super long, months are super fast
Social Media Profile (Li)
https://www.linkedin.com/in/adelaschicker/
Biography
Adela Plesnik Schicker trains teams and mostly Fortune 500 companies worldwide, helping them to master soft-skills through science-based approach and with practical tools that have an immediate impact on their performance and happiness. Focusing on behavioral economics and positive psychology, she makes sure their team’s performance runs on correct values and inclusive leadership. She is a Google Certified Trainer, long-life, scout member and co-author of
the global bestseller The End of Procrastination.
Szecsődy Anita
anita.szecsody@lexmark.com
EMEA O2C Site Lead
Lexmark Hungaria Kft.
lexmark.com
Number of years in present job 5
Number of years in profession 17
CREDIT MATTERS XI THE GAME CHANGER
Presentation detail and presenter insights
Presentation Title
TBC
Description of the presentation
TBC
What is your proudest work related gamechanger moment?
Whenever I see my people grow and realize their full potential in their career. During the pandemic situation, that we still managed to deliver best cash collection results was amazing for me despite all the economical difficulties our partners and IT companies like us faced.
What is your personal vision for the next 5 years?
Honestly, with current circumstances (war and economical crisis) I rather have short terms personal goals nowdays, like be a more experienced diver and to take further courses to develop myself.
What is your professional vision for the next 5 years?
O2C team to be role model for other departments in terms of efficiency, innovation and end-to-end expertise.
What does gamechanging success look like to you in less than 10 words?
When you realize all the efforts delivers outstanding results.
Name one person you consider a great leader?
Leonardo da Vinci
What are the 3 main qualities that makes them great?
Creativity, think out of the box, passion
What would you ask them if you could meet them?
How could you materialize your dreams?
What 4 gamechangers would you invite for your perfect dinner party?
Leonardo da Vinci, Henry Ford, Albert Einstein and Madonna
What is your biggest life lesson from the past 2 years?
Do not forget to enjoy life and all the little pleasures…even if this sound like a cliche:)
Social Media Profile (Li)
https://www.linkedin.com/in/anita-szecsődy-51500033/
Biography
David Wilner
david@creditcee.eu
Callisto Grand Advisory Board Member
Callisto Grand
https://www.creditcee.eu
Number of years in present job 1
Number of years in present job 34
CREDIT MATTERS XI THE GAME CHANGER
Presentation detail and presenter insights
Presentation Title
Selling Medical Devices and Pharmaceuticals on Credit Throughout the World
Description of presentation
Challenges and mitigations related to selling medical devices and pharmaceuticals on open credit terms in Europe, The Americas and Asia. With a focus on the shifting economic climate.
What is your proudest work related gamechanger moment?
The proudest moments are always seeing people that have worked for me and who I have influenced take on roles of greater responsibility.
What is your personal vision for the next 5 years?
To be a positive force
What is your professional vision for the next 5 years?
Adding value via my expertise to organizations in a number of different ways.
What does gamechanging success look like to you in less than 10 words?
Delivering value
Name one person you consider a great leader?
Sitting Bull
What are the 3 main qualities that makes them great?
Sitting Bull symbolized a movement, he had undaunting courage and he has achieved immortality through standing up for the right thing – even though it resulted in his own death.
What would you ask them if you could meet them?
How can we instill empathy in our fellow man?
What 4 gamechangers would you invite for your perfect dinner party?
Albert Einstein, Bob Dylan, Martin Luther King, Sophia Loren
What is your biggest life lesson from the past 2 years?
Tell the people that you love that you love them.
Social Media Profile (Li)
https://www.linkedin.com/in/david-wilner?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base_contact_details%3BxeKDDfKxRZe12z74mQrgaQ%3D%3D
Biography
Leigh Tozer
l.tozer@nonstopconsulting.com
Finance Director
Nonstop Consulting
https://nonstopconsulting.com
Number of years in present job 3
Number of years in profession 23
CREDIT MATTERS XI THE GAME CHANGER
Presentation detail and presenter insights
Presentation Title
A view from a recruitment agency
Description of the presentation
The recruitment landscape has changed rapidly in recent years. Leigh will present interesting views not only from their clients perspective but also how a recruitment agency recruits, develops and retains its own talent
What is your proudest work related gamechanger moment?
A credit related one is seeing the company double the size of its debt book over 3 year without increase to its overdue debt by getting the right people to actually work while fine tuning our process along the way. But the one closest to me is when I came to NonStop there was little visibility about performance of the business or the consultants within it. The company was already working with the business analytics tool Tableau which i had experience in but they could not connect the different data sources. Over a couple of months I managed to find a way to connect the data into a single dashboard and then expanded this to enable live data connection. This has had a huge impact on the business by providing up to date visibility in different dimensions and has also provided the company with a tool to aid in managing employees performance which is still in use today.
What is your personal vision for the next 5 years?
I would like to spend more time in Australia to be closer to my family and friends.
What is your professional vision for the next 5 years?
I am wanting to focus on utilizing technology to further improve our financial business processes to create efficiencies that will support a growing business without the need to grow our finance team. But I am also wanting to use technology to provide more insightful information and work closer with managers to support business growth and drive performance. Therefore my vision is really to spend less time processing and more time reviewing, controlling, managing and collaborating.
What does gamechanging success look like to you in less than 10 words?
Transformative impact to further business growth and profitability
Name one person you consider a great leader?
Ricky Ponting
What are the 3 main qualities that makes them great?
Strong personal performance, unity, consistency
What would you ask them if you could meet them?
What was more important to you, your personal performance or that of the team?
What 4 gamechangers would you invite for your perfect dinner party?
Jerry Seinfeld, Dave Grohl, Nino Schurter, Anthony Bourdain
What is your biggest life lesson from the past 2 years?
It is better to focus on your strengths and do what you enjoy.
Social Media Profile (Li)
https://www.linkedin.com/in/leigh-tozer-08181266/
Biography
For the past 2 years I have held the position of Finance Director at NonStop Consulting group which provides recruitment services across Europe, UK and US through its multiple entities.
With over 15 years experience of working in large and medium sized international companies in Europe across multiple industries, jurisdictions and in various roles from accounting & finance,
operational management across multiple functions, project management and process management I have broad business understanding and experience.
My career has been built on developing strong relationships, open communication, finding creative solutions to complex problems and a strong work ethic. I am driven by adding value to who I work
for and who I work with.
Bradley Morris
67bradm@gmail.com
Head of Credit/Dell Financial Services (UK & Ire)
Dell Technologies
www.dell.com
Number of years in present job 5
Number of years in present job 25
CREDIT MATTERS XI THE GAME CHANGER
Presentation detail and presenter insights
Presentation Title
Credit Limits explored
Description of presentation
Looking at the financial indicators and qualitative factors to consider in setting credit limits
What is your proudest work related gamechanger moment?
Automating the credit analysis and submission function for small business applicants
What is your personal vision for the next 5 years?
Turn my experience into training for the next generation of risk professionals
What is your professional vision for the next 5 years?
To provide tangible enhancement to any credit and risk function
What does gamechanging success look like to you in less than 10 words?
Anything that enhances stakeholder experience
Name one person you consider a great leader?
Michael Dell
What are the 3 main qualities that makes them great?
Innovation, integrity, implementation
What would you ask them if you could meet them?
How do you discern between a viable idea and just hype
What 4 gamechangers would you invite for your perfect dinner party?
….
What is your biggest life lesson from the past 2 years?
Make effort to listen to people, even your opponents
Social Media Profile (Li)
https://www.linkedin.com/in/bradmorris67/
Biography
Vladimir Vano
vladimirvano@gmail.com
Senior State Counsellor
Ministry of Finance of the Slovak Republic
www.mfsr.sk
Number of years in present job 3
Number of years in profession 23
CREDIT MATTERS XI THE GAME CHANGER
Presentation detail and presenter insights
Presentation Title
Macroeconomic outlook at the brink of new era in geopolitics and in economy
Description of the presentation
Analysis of the major macroeconomic trends and risks and how they might impact businesses.
What is your proudest work related gamechanger moment?
As post-merger crisis manager I have thwarted and turned around a nation-wide campaign against the transaction (takeover of a local Slovak firm by LSE-listed multinational).
What is your personal vision for the next 5 years?
To perfection my water-skiing skills.
What is your professional vision for the next 5 years?
Becoming member of the management board.
What does gamechanging success look like to you in less than 10 words?
If You’re Going Through Hell, Keep Going. -Winston Churchill
Name one person you consider a great leader?
Winston Churchill
What are the 3 main qualities that makes them great?
Ability to reinvent himself, resourcefulness, endless perseverance.
What would you ask them if you could meet them?
I would invite him for a drink to share pinnacles of his experience.
What 4 gamechangers would you invite for your perfect dinner party?
W. Churchill, S.Jobs, Queen Elisabeth II., Milan Rastislav Stefanik
What is your biggest life lesson from the past 2 years?
You can handle much more than You could have imagined before.
Social Media Profile (Li)
Biography
Jürgen Müller
juergen7536@hotmail.com
President of Board of Directors
Hit of Happiness
https://hitofhappiness.com
Number of years in present job 1
Number of years in present job 30
CREDIT MATTERS XI THE GAME CHANGER
Presentation detail and presenter insights
Presentation Title
The meaning of happiness in business
Description of presentation
how to navigate between what makes us happy and what makes the business happy
What is your proudest work related gamechanger moment?
How I woke up from being a working zombie and becoming a happy PwC Partner
What is your personal vision for the next 5 years?
being present, inspire my friends and family
What is your professional vision for the next 5 years?
being present, inspire the business world
What does gamechanging success look like to you in less than 10 words?
Put the ego beside and still make business
Name one person you consider a great leader?
Jürgen Klopp
What are the 3 main qualities that makes them great?
Empathy, Excellence, Humble,
What would you ask them if you could meet them?
How do you deal with big games lost ?
What 4 gamechangers would you invite for your perfect dinner party?
Eckhart Tolle, Barack Obama, Robert Habeck,
What is your biggest life lesson from the past 2 years?
I am the creator of my life – every single event every single moment
Social Media Profile (Li)
https://www.linkedin.com/in/jürgen-müller-0a31b44/
Biography
Possessing in-depth knowledge of risk management and governance, business processes and internal controls. With extensive experience in SAP and other accounting applications as well as the latest developments in cloud computing and cybersecurity.
With a broad practice in general management and mainly exposed to the retail and consumer,
health and insurance industry.
Was a working zombie in 2010 and become a happy PwC Partner sharing his happiness approach daily and in structured workshops.
Chairman of the Board – Hit of Happiness 01.07.22
Start-Up with focus to happiness consulting in small, medium, and large corporations.
Partner at PwC Switzerland 2005 – 30.6.2022
Appointed partner in 2006, head of IT audit for the western regions of Switzerland from 2006. From 2008 to 2016, responsible for the entire IT audit and risk management sector for PwC Switzerland. Member of the executive team for audit and assurance of PwC Switzerland and responsible for an annual budget of 50M CHF, more than 250 employees and 15 partners under
his leadership. Was responsible for the development of strategy including technological innovations, establishment of new skills and services, development of existing staff and identification and integration of new teams, which enabled an expansion of the department, doubling the workforce, turnover, and profitability during this period. From 2016, back in the role of client service partner for the most prestigious clients in Switzerland.
Developed and run happiness workshops to address top performance thanks to a very different human centric approach.
Employee PwC Switzerland 1997 – 2005
Has gone through all the stages of a PwC associate, from simple associate (junior) to director. Consistently rated as an exemplary employee with above average results. Traveling around the world for his clients has allowed him to learn about different cultures and working styles.
Freelance IT consultant 1990 – 1997
Programmed and implemented IT solutions in the logistics industry in warehouse managment. First experience with digitalization working with robots and other advanced technologies.
Trainee Program with Mannesmann-Kienzle 1988 – 1990
EDUCATION
Various training courses at IMD (Lausanne) and INSEAD (Fontainebleau-France) between 2000 – 2012 With a focus on general management, innovation and personal development.
Certified Consultant for SAP MM R/3 1999 SAP Switzerland
Bachelor in Computer Science and Economics (BA) 1985-1988
Villingen-Schwenningen (Germany)
CONTACT
Telephone:
+ 41 76 346 66 44
LinkedIn
https://www.linkedin.com/in/j%C3%BCrge
n-m%C3%BCller-0a31b44/
TEDX Speaker
https://www.youtube.com/watch?v=U-
2mNjxrB70&t=89s
Email:
Juergen7536@hotmail.com
Steve Fox
sfox@consider.biz
Process Excellence Practice Leader
Consider Solutions
consider.biz
Number of years in present job 3
Number of years in profession 32
CREDIT MATTERS XI THE GAME CHANGER
Presentation detail and presenter insights
Presentation Title
TBC
Description of the presentation
TBC
What is your proudest work related gamechanger moment?
Every time I have played a role, however large or small, in the professional or personal development of a colleague
What is your personal vision for the next 5 years?
To ensure the most important people in my “world” know what they mean to me
What is your professional vision for the next 5 years?
To expand my perspectives and learnings through others and engage with Colleagues and Clients in a tangible, meaningful way.
What does gamechanging success look like to you in less than 10 words?
Shared, powerful, tangible energy defeating what was previously impossible
Name one person you consider a great leader?
Phil Jackson
What are the 3 main qualities that makes them great?
Brought out the best in his players, great communicator (by all accounts), and won championships in different eras, roles, and organizations
What would you ask them if you could meet them?
Who was the toughest person for you to connect with and how did you overcome?
What 4 gamechangers would you invite for your perfect dinner party?
Paul McCartney, Banksy, Elon Musk, Michelle O’Bama
What is your biggest life lesson from the past 2 years?
Kindness, in even the smallest ways, has a powerful, cumulative effect in the world
Social Media Profile (Li)
https://www.linkedin.com/in/steve-fox-61778a5/
Biography
Steve has been the Process Excellence Leader at Consider since May 2020. Prior to joining
Consider, Steve spent 28 years as a Finance and Human Resource Leader for three Fortune 200
companies. His industry experience includes; Pharmaceutical, Technology, and Life Sciences.
Steve has managed shared service organizations since 1993 in both the Finance and HR functions.
His experience includes setting up and leading shared service centers on five continents, both green and brown field, in the areas of Procure to Pay, Order to Cash, Record to Report, and Hire to Retire.
Steve’s role at Consider is focused on helping our Clients drive continuous value and operational
effectiveness while developing a workplace culture centered on employee development, stakeholder engagement, data driven insights, and simplification.
Steve is based in Southern California and routinely travels to all points necessary to connect with his colleagues. For recreation, he enjoys virtually all sports, getting his feet wet in the Pacific Ocean, and collecting vintage vinyl and books.
www.consider.biz
Gergely Csikós
csikos.gergely@bilk.hu
Chief Financial Officer and Co-owner
Supernova Intertrans Kft.
https://supernova.bilk.hu
Number of years in present job 3
Number of years in present job 20
CREDIT MATTERS XI THE GAME CHANGER
Presentation detail and presenter insights
Presentation Title
Approaching supply chain bottlenecks in view of challenges & opportunities
Description of presentation
The presentation will contain an overall overview about the road transport market and their outlook and a case study of turnaround. Moreover it will answer for the following questions: What kind of challenges can meet a road haulage company who has possessed with own assets in time of supply chain bottlenecks ? Is there any possibilities the increased cost build in the transport prices? What is the effect of blue collar workforce shortage for transport performance?
What is your proudest work related gamechanger moment?
I dared to become owner.
What is your personal vision for the next 5 years?
To become younger :-)
What is your professional vision for the next 5 years?
Paying back the loan and increasing the own equity in our common company.
What does gamechanging success look like to you in less than 10 words?
Teamwork, commitment, loyalty.
Name one person you consider a great leader?
Mr. György Wáberer
What are the 3 main qualities that makes them great?
Logical awareness, foresight, trust ourselves
What would you ask them if you could meet them?
Learn more
What 4 gamechangers would you invite for your perfect dinner party?
Elon Musk, Steve Jobs (RIP), Warren Buffet
What is your biggest life lesson from the past 2 years?
After the many fights the results will arrive but needed many power and time and size of the result is depends on our “never give up” attitude.
Social Media Profile (Li)
https://www.linkedin.com/in/gergely-csik%C3%B3s-40487448/
Biography
Terry Smith
terrysmi@hotmail.com
Creator of Music Talks Podcast
Music Talks
Musictalkspod.com
Number of years in present job 3
Number of years in profession 38
CREDIT MATTERS XI THE GAME CHANGER
Presentation detail and presenter insights
Presentation Title
Umpire
Description of the presentation
Umpire
What is your proudest work related gamechanger moment?
Building a multi-billion dollar business around Cloud for Microsoft & Accenture
What is your personal vision for the next 5 years?
To give, to explore , to connect
What is your professional vision for the next 5 years?
Use these activities to give, to explore, to connect
What does gamechanging success look like to you in less than 10 words?
Seeing the familiar through a new lens
Name one person you consider a great leader?
Satya Nadella
What are the 3 main qualities that makes them great?
He creates clarity, generates energy & delivers success. He also doesn’t always play by the rules so id add that his level of empathy and his ability to listen are significant differentiators to others
What would you ask them if you could meet them?
Hi , remember me ?
What 4 gamechangers would you invite for your perfect dinner party?
Bill Gates, Satya Nadella, Barack Obama, Bruce Springsteen
What is your biggest life lesson from the past 2 years?
Judgment and decision making is about head AND heart – never ignore what the latter is telling you
Social Media Profile (Li)
https://www.linkedin.com/in/terry-smith-28000512/
Biography
Dan French
dfrench@consider.biz
Founder & CEO
Consider Solutions
https://www.consider.biz/thinking/
Number of years in present job …
Number of years in present job …
CREDIT MATTERS XI THE GAME CHANGER
Presentation detail and presenter insights
Presentation Title
“Customer to Cash – Making Credit & Collections Strategic”
Description of presentation
Enabling end to end process thinking, managing up, stakeholder collaboration, and driving the best collaborative conversations across the business to raise your own profile and reputation as well as that of your function . . . .
What is your proudest work related gamechanger moment?
Starting my own company after repeatedly avoiding the opportunity to do so . . . .
What is your personal vision for the next 5 years?
Develop and release a body of music that I can be proud of . . . Bromma Plan https://open.spotify.com/playlist/37i9dQZF1E4ryNqQM6Ohqs
What is your professional vision for the next 5 years?
To help enable the “state of the art” in integrated, end-to-end process thinking and governance in global organizations
What does gamechanging success look like to you in less than 10 words?
A happy, inspired, fulfilled, expert team delivering outstanding customer value
Name one person you consider a great leader?
Genghis Khan
What are the 3 main qualities that makes them great?
Sensitivity, Continuous Learning, Perseverance
What would you ask them if you could meet them?
Did you decide on the reputation you wanted to develop or did it “just happen”
What 4 gamechangers would you invite for your perfect dinner party?
Robin Williams, Leonardo da Vinci, Steve Jobs, Ghengis
What is your biggest life lesson from the past 2 years?
Death of friends makes you realise we focus on a very narrow spectrum of highs and lows – broaden your horizon . . . .
Social Media Profile (Li)
https://www.linkedin.com/in/danfrench/
Biography
Dan is Founder and CEO of Consider Solutions, serving global brands including BT, Bombardier, Sony Music, Starbucks and UNICEF.
With a focus on finance & accounting, procurement and shared global business services, Dan advises on governance and optimization of global end-to-end business processes, data driven decision making, operating models, business partnering, organization and roles, performance management, technology, managing risk and simplifying compliance. The “Pareto Principle” is a key to success in
all of these initiatives, the 80/20 rule by which 80% or more of desired outcomes can be delivered with 20% or less of the cost, effort and cycle time, Dan has a background of 25 years in strategy, operations, general management, consulting, performance improvement, risk management & compliance, process change and technology in global businesses.
Though based in London, in the “Before Times” Dan travelled around the world for work. For recreation, he enjoys skiing, playing blues guitar and red wine though, for safety reasons, not all at
the same time.
www.consider.biz
Andras Kohl
andras.kohl01@gmail.com
Global Process Improvement Lead
Celanese
www.celanese.com
Number of years in present job 1
Number of years in profession 22
CREDIT MATTERS XI THE GAME CHANGER
Presentation detail and presenter insights
Presentation Title
I couldn’t have got this far without O2C
Description of the presentation
Andras is now embarking on a new global role and reflects on his career to date, especially how the vast experiences in Credit / O2C have given the essential skills needed for his next challenge. Achieving world class KPI’s and much more, Andras’s story encapsulates the Callisto Grand mantra the Credit / O2C is a profession not a process.
What is your proudest work related gamechanger moment?
Establishing a best-in class end-2-end Finance (AR / Credit / OTC / PTP / OTC function in three different companies with very strong X-functional collaboration
What is your personal vision for the next 5 years?
Keep developing and growing as a husband, father of 4 and friend
What is your professional vision for the next 5 years?
Deliver fully end-to-end functional and business ownership.
What does gamechanging success look like to you in less than 10 words?
Delivering genuine business impact via effective process partner-managemen
Name one person you consider a great leader?
Barack Obama
What are the 3 main qualities that makes them great?
Leadership, tenactiy, people focus
What would you ask them if you could meet them?
How can You manage so many priorities and expectations
What 4 gamechangers would you invite for your perfect dinner party?
Gandhi, Magic Johnson, Warren Buffett,
What is your biggest life lesson from the past 2 years?
Always expect the un-expected
Social Media Profile (Li)
https://www.linkedin.com/in/andras-kohl-8004244/
Biography
Experienced leader with a solid track-record and a demonstrated rich history (15+ years) of working in the shared services industry in various senior leadership positions.
Skilled in Fast-Moving Consumer Goods (FMCG), Process Management, Business Planning, Managerial Finance, Strategic Planning, People Leadership and Financial Reporting. Strong
professional background, graduated from Budapest Corvinus University.
Passionate about sharing experience as speaker, panellist and expert on conferences and business forums covering both functional and leadership agendas.
Championing Diversity, Equity & Inclusion culture within the industry
Agnes Szerencses
agnes.szerencses11@gmail.com
Global AR lead (billing & collection)
Genpact
https://www.genpact.com/
Number of years in present job 2
Number of years in present job 15
CREDIT MATTERS XI THE GAME CHANGER
Presentation detail and presenter insights
Presentation Title
The big debate
Description of presentation
Who needs outsourcing when we have the expertise in house – delivering arguments around outsourcing in the O2C world and against
What is your proudest work related gamechanger moment?
Re-designing a global cash accounting operation delivery model to fit the current business environment.
What is your personal vision for the next 5 years?
Strengthen personal resilience towards the changes in the world, continue to exercise for physical and mental health and be able to spend valuable time with my loved ones.
What is your professional vision for the next 5 years?
Adapt my organization to work with the future technology and automation transformation in the job, ensure we collaborate with the next generation of talents to build a purposeful
What does gamechanging success look like to you in less than 10 words?
Thinking out of box using technology to change for the better
Name one person you consider a great leader?
Steven Gerrard
What are the 3 main qualities that makes them great?
Empathy, humility, persistence
What would you ask them if you could meet them?
How to motivate an already successful team to strive for better performance every day?
What 4 gamechangers would you invite for your perfect dinner party?
Innovator, entrepreneur, transformer, creative
What is your biggest life lesson from the past 2 years?
Health matters the most
Social Media Profile (Li)
https://www.linkedin.com/in/agnes-szerencses/
Biography
Jamie Radford
jamie@ap-association.co.uk
CEO
Accounts Payable Association
www.ap-association.com
Number of years in present job 8
Number of years in profession 34
CREDIT MATTERS XI THE GAME CHANGER
Presentation detail and presenter insights
Presentation Title
Making the Perfect AP Sandwich
Description of the presentation
How can AP & AR work in harmony? Its all down to Communication, controlling the front end and back end of the AP Process. We will be covering the importance of good quality data and supplier on-boarding as the bedrock of the base, moving onto the importance of supplier reconciliations and best practice.
What is your proudest work related gamechanger moment?
GenCFO shortlisted finalist in category of Training Provider of the Year 2022
What is your personal vision for the next 5 years?
Increase awareness of transactional finance as the bedrock for all organisations
What is your professional vision for the next 5 years?
To continue the growth & achieving a voice & recognition for all AP professionals
What does gamechanging success look like to you in less than 10 words?
Legacy
Name one person you consider a great leader?
Stephen Bartlett
What are the 3 main qualities that makes them great?
Drive, Tenacity & Passion
What would you ask them if you could meet them?
What keeps you motivated?
What 4 gamechangers would you invite for your perfect dinner party?
Stephen Barlett, Gordon Ramsey, James Caan & Luella Keeley
What is your biggest life lesson from the past 2 years?
Stay true to your mission
Social Media Profile (Li)
https://www.linkedin.com/in/jamieradford/
Biography
Jamie Radford
Founder/CEO, Accounts Payable Association
Based Location: Birmingham (National organisation)
Contact
Mobile : 07977 006832
jamie@ap-association.co.uk
www.ap-association.com
www.accountspayablehub.co.uk
Jamie is the Founder & CEO of the Accounts Payable Association the largest UK AP/P2P
association representing the interests of professionals working in the industry.
The APA offers memberships, certification programmes & events plus acts as a support
group where like-minded AP/P2P professionals can obtain information on new technologies,
procedures, and trends whilst obtaining critical benchmarking statistics on other
organisations.
Prior to working at the APA Jamie held numerous Senior positions within Finance &
Procurement for over 30 years including AT&T, Finning & several consulting organisations.
Jamie now spends a majority of his time continuing to build the reputation & gain recognition for the AP/P2P industry.
Areas of Expertise
Accounting, SSC’s, Accounts Payable, Procure to Pay, Transactional Finance, Mentoring,
Automation & RPA, Process Excellence & Management Development.
Hobbies & amp; Interests Jamie has 3 beautiful children who keep him on his toes but also enjoys Rugby, Judo & Socialising (in the 30 mins a month he gets free).
Brett Keen
brett.keen@medtronic.com
Manager
Medtronic
medtronic.com
Number of years in present job 5
Number of years in present job 17
CREDIT MATTERS XI THE GAME CHANGER
Presentation detail and presenter insights
Presentation Title
Panel discussion
Description of presentation
Panel discussion
What is your proudest work related gamechanger moment?
Transitioning while transforming, during a pandemic whilst keeping teams motivated and treating them dignity.
What is your personal vision for the next 5 years?
To gain the right amount of exposure to take our conceptual designs, processes and transformations to our global teams, scaling up and working together.
What is your professional vision for the next 5 years?
To move our teams, and our customers traditional credit and habits, to timesaving, self and digitalized services. Requiring a light touch when things don’t go to plan.
What does gamechanging success look like to you in less than 10 words?
Balanced, fair, insightful experience for both customer and employee
Name one person you consider a great leader?
Nelson Mandela
What are the 3 main qualities that makes them great?
Empathetic, Bold, Forgiving
What would you ask them if you could meet them?
With competing challenges, how do you know that you’re making the right decision?
What 4 gamechangers would you invite for your perfect dinner party?
Jeff Bezos, Nimsdai Purja, Bill Gates, Richard Branson
What is your biggest life lesson from the past 2 years?
Home office doesn’t mean less productivity.
Social Media Profile (Li)
https://www.linkedin.com/in/brett-keen-1310a975/
Biography
Based in Prague, Czech Republic, Brett Keen has worked in the role of Invoice-to-Cash Manager for Medtronic since March 2017, More recently, moving to his new role as a BPO manager. Brett lead his Collections team with members in both Prague, CZ and Heerlen, NL,
from mid-transition to our central location, to stabilization partnering with remote and regional teams to focus on common goals. Later, partnering with our BPO partner – which included standardizing and automating processes. Now fully managing the BPO contract,
performance, transformation and relationship. Prior to Medtronic, he worked for Amazon, as a Sr. Fraud Investigations Manager, focusing on SAN/AML/OFAC screening. Prior to Amazon he worked for Monster Worldwide as a Sr. AR Manager for Europe, India, Middle
East and South East Asia. Spending most of the time between Prague and Hyderabad, India.
He focused on numerous transformation projects in Order to Cash, Internal & External Fraud Investigations, and numerous international projects with complex multicultural teams. He is
driven by change, results and people development.
Paolo Di Stefano
paolo.distefano@lego.com
AR Senior Manager – Credit
The LEGO Group
www.lego.com
Number of years in present job 6
Number of years in present job 10+
CREDIT MATTERS XI THE GAME CHANGER
Presentation detail and presenter insights
Presentation Title
…
Description of presentation
…
What is your proudest work related gamechanger moment?
When colleagues from sales they ask for credit insights of a company, before they enter into business talks with that company
What is your personal vision for the next 5 years?
I am an optimist by nature, I am curious to see what’s next.
What is your professional vision for the next 5 years?
Technology & People.
What does gamechanging success look like to you in less than 10 words?
Engagement, purpose, why, sustainability
Name one person you consider a great leader?
My Kids
What are the 3 main qualities that makes them great?
Curiosity, Perseverance, Thinking out of the box, Empathy
What would you ask them if you could meet them?
I meet them everyday, and I usually ask their opinion on their challenges or how they approach problems.
What 4 gamechangers would you invite for your perfect dinner party?
Laetitia Casta, Mario Draghi, The CEO of Epic Games, Don Martin
What is your biggest life lesson from the past 2 years?
Not a new thing…. People : THE main Asset
Social Media Profile (Li)
https://www.linkedin.com/in/paolo-di-stefano-523a862/
Biography
Nikoletta dr Czető
czeto.nikoletta@gmail.com
Regional credit team leader MED, Iberia
Esab Kft
https://www.esab.com
Number of years in present job 1.5 months
Number of years in present job 8
CREDIT MATTERS XI THE GAME CHANGER
Presentation detail and presenter insights
Presentation Title
Climate change – round table
Description of presentation
Climate change – round table
What is your proudest work related gamechanger moment?
Introduce credit insurance for Italy and keep the contract – bad debt reserve decreased considerably in 3 years
What is your personal vision for the next 5 years?
Being successful (improve further my financial stability, work-life balance, energy level, efficiency, mental and physical health, social connections, love relationship, having a home) and sharing this success with others, being a positive impact/ force for people.
What is your professional vision for the next 5 years?
Continuous improvement of work-life balance through having more practice in my new role, continuous personal and professional growth and learning, and have a career that supports my personal goals.
What does gamechanging success look like to you in less than 10 words?
Innovation that makes things easier in a sustainable way.
Name one person you consider a great leader?
Dalai Lama
What are the 3 main qualities that makes them great?
1.) having vision &strategic mindset also in difficult times, anticipate future 2) leadership through mentoring – inspire, mentor, teach others to be a better version of themselves and make the world a better place – share his vision, gives guidance, direction, goals and reaches that people follow these goals 3.) leads by example – having integrity, humility, honesty, empathy, transparency, collaboration, clear communication, builds trust
What would you ask them if you could meet them?
How can I reach successfulness for myself and for others?
What 4 gamechangers would you invite for your perfect dinner party?
I would invite 4 people who changed my life to say thankyou for them – and all of them are funny people so we could spend great time together: my partner, my grandfather, my 92-yr-old neighbour lady, my first boss in Italy
What is your biggest life lesson from the past 2 years?
Less is more – minimalism/simplicity grants a happier life
Social Media Profile (Li)
https://www.linkedin.com/in/nikoletta-dr-czet%C5%91-61a26446/
Biography
Gergely Bene
gergely.bene@thermofisher.com
AR Manager
Thermofisher
thermofisher.com
Number of years in present job 2.5 months
Number of years in present job 16
CREDIT MATTERS XI THE GAME CHANGER
Presentation detail and presenter insights
Presentation Title
TBC
Description of presentation
TBC
What is your proudest work related gamechanger moment?
Organizational re-structure what improved the cooperation within the functions
What is your personal vision for the next 5 years?
Happy family
What is your professional vision for the next 5 years?
Be part of the journey of our Centre in Budapest
What does gamechanging success look like to you in less than 10 words?
Difficult change bringing satifaction to all parties
Name one person you consider a great leader?
Marc Casper (CEO of Thermofisher)
What are the 3 main qualities that makes them great?
humble, empathic, determined
What would you ask them if you could meet them?
How he can manage a healthy work-life balance?
What 4 gamechangers would you invite for your perfect dinner party?
Ole Gunnar Solskjær, Gergely Kiss, Elon Musk, Angela Merkel
What is your biggest life lesson from the past 2 years?
Obstacles help you to learn and develop
Social Media Profile (Li)
https://www.linkedin.com/in/gergely-bene-28236226/
Biography
Edoardo Peniche
edoardo.peniche@aptiv.com
Vice President Global Business Services
APTIV
www.aptiv.com
Number of years in present job 1.4 months
Number of years in present job 27
CREDIT MATTERS XI THE GAME CHANGER
Presentation detail and presenter insights
Presentation Title
How Innovation in the OTC can support the working capital of an Automotive company in difficult times.
Description of presentation
In this presentation you will hear from Edoardo Peniche, Vice President Global Business Serivces at Aptiv , how they have achieved extraordinary results supporting the company working capital improvement through technolgy investments, process standardization and automation.
What is your proudest work related gamechanger moment?
I dont have one in specific, I am very proud of my entire career succesfully building multi functional business services in 3 continents in over 12 different countries
What is your personal vision for the next 5 years?
My personal vision for the next 5 years includes the completion of my 4th language (French) and a master degree in Harvard
What is your professional vision for the next 5 years?
From the professional stand point, I am looking forward to materialize the strategy that I built in Aptiv to establish a world class services organization that can support the next 10-15 years of operational goals, growth and challenges for this organization.
What does gamechanging success look like to you in less than 10 words?
Making a difference to the people that sorrounds my life
Name one person you consider a great leader?
Paul Read
What are the 3 main qualities that makes them great?
Create an inspiring vision of the future Motivates, inspires, coach and build teams to engage with that vision Manages delivery of the vision
What would you ask them if you could meet them?
What was the most meaningful life experience that define who you are?
What 4 gamechangers would you invite for your perfect dinner party?
Jeff Bezos, Brian Chesky, Howard Schultz, Michelle Obama, Mary Barra
What is your biggest life lesson from the past 2 years?
After the impact we lived during the pandemic, the lesson was that “Life is too short” to continue wasting our time with trivialities that doesnt make any sense.
Social Media Profile (Li)
https://www.linkedin.com/in/edoardo-peniche/
Biography
Mr. Edoardo Peniche is the Vice President Global Business Services at Aptiv. He is a master shared service leader with extensive global experience establishing world-class operations. His strong leadership background includes various executive positions where he led critical
initiatives that included design, implementation, development and transformation of multiple Global Shared Service Centers since 1996, establishing operations in Mexico, Costa Rica, USA, Bulgaria, Hungary, Poland, China, India, Philippines and Egypt.
Prior to joining Aptiv, he held various Executive/Leadership positions with Avis Budget Group, Ingram Micro, Flextronics International (FLEX) and IBM.
Mr. Peniche holds a Bachelor Degree and Certification in Public Accounting, he graduated from the University Instituto de Estudios Superiores de Occidente in Guadalajara, Mexico. He speaks
fluent Spanish, English and Portuguese.
Benedek Hegyi
Benedek.Hegyi@cytiva.com
Global eBusiness Operations Leader (B2B/EDI)
Cytiva
https://www.cytivalifesciences.com/
Number of years in present job 11
Number of years in present job 16
CREDIT MATTERS XI THE GAME CHANGER
Presentation detail and presenter insights
Presentation Title
TBD
Description of presentation
TBD
What is your proudest work related gamechanger moment?
Growing our business order and invoice automation level to above 50%
What is your personal vision for the next 5 years?
Will continue to grow our business B2B/B2C/B2G digital and electronic offering
What is your professional vision for the next 5 years?
Every company needs to work towards to such solutions that enables them to digitize, automate and operate comfortable with integrated solutions (electronic data formats) and be ready with the right level of flexibilty to integrate with partners, customers, governments and any parties that they may interact with. Eventually all kinds of transactions, but especially order
What does gamechanging success look like to you in less than 10 words?
Touchless, efficient and customer focused business flows driving growth.
Name one person you consider a great leader?
My ex-supervisor
What are the 3 main qualities that makes them great?
Honest, Efficient, Supportive
What would you ask them if you could meet them?
I would not ask, rather Thank!
What 4 gamechangers would you invite for your perfect dinner party?
My Family
What is your biggest life lesson from the past 2 years?
Change is around the corner every morning.
Social Media Profile (Li)
Biography
Gábor Mészáros
gabor.meszaros@sanofi.com
Service Line Head – Customer Invoice to Cash
Sanofi Business Services, Budapest Center
https://www.sanofi.com/
Number of years in present job 2
Number of years in present job 16
CREDIT MATTERS XI THE GAME CHANGER
Presentation detail and presenter insights
Presentation Title
TBC
Description of presentation
TBC
What is your proudest work related gamechanger moment?
Someone told me when I left a role: “Gábor, you are the best manager I have ever worked with. Actually, you are the very first manager I have ever worked with (big laugh), but still you’re the best, thank you for everything.”
What is your personal vision for the next 5 years?
Make it to the weekend :)
What is your professional vision for the next 5 years?
A successful leader in our growing Sanofi Business Services Budapest Center, who gives its best to build something new, something exciting: build and engage teams, complete job migrations, stabilize operations, enhance services, please stakeholders, and have fun.
What does gamechanging success look like to you in less than 10 words?
Find and enjoy what I am good at, support others to find the same.
Name one person you consider a great leader?
I consider my father a great one. He is retired now, was managing a group of car mechanics in my hometown, Kecskemét, Hungary. It does not really matter if it is about guys repairing cars or finance professionals, the principles are the same.
What are the 3 main qualities that makes them great?
Integrity, passion, care for others.
What would you ask them if you could meet them?
Fortunately, I meet him often. What I never asked from him, but now I will: where did you get and how did you maintain all this passion along the way.
What 4 gamechangers would you invite for your perfect dinner party?
Bill Murray, American actor
Mick Jagger, English singer of Rolling Stones
Ildikó Enyedi, Hungarian film director
Elliott Erwitt, French-American photographer
What is your biggest life lesson from the past 2 years?
It is worth to meet and talk to people, in the office
Social Media Profile (Li)
https://www.linkedin.com/in/gabor-meszaros-a4b9085a/
Biography
Eefje Van Craen
eefje.vancraen@moodys.com
Director – Industry Practice Lead Trade Credit
Moody’s Analytics
https://www.moodysanalytics.com/
Number of years in present job 2
Number of years in present job 11
CREDIT MATTERS XI THE GAME CHANGER
Presentation detail and presenter insights
Presentation Title
TBD
Description of presentation
TBD
What is your proudest work related gamechanger moment?
Growing our business order and invoice automation level to above 50%
What is your personal vision for the next 5 years?
Will continue to grow our business B2B/B2C/B2G digital and electronic offering
What is your professional vision for the next 5 years?
Every company needs to work towards to such solutions that enables them to digitize, automate and operate comfortable with integrated solutions (electronic data formats) and be ready with the right level of flexibilty to integrate with partners, customers, governments and any parties that they may interact with. Eventually all kinds of transactions, but especially order
What does gamechanging success look like to you in less than 10 words?
Touchless, efficient and customer focused business flows driving growth.
Name one person you consider a great leader?
My ex-supervisor
What are the 3 main qualities that makes them great?
Honest, Efficient, Supportive
What would you ask them if you could meet them?
I would not ask, rather Thank!
What 4 gamechangers would you invite for your perfect dinner party?
My Family
What is your biggest life lesson from the past 2 years?
Change is around the corner every morning.
Social Media Profile (Li)
Biography
Lee Zahra
lee.zahra@thermofisher.com
Director – Order To Cash, EMEA
Thermo Fisher Scientific
www.thermofisher.com
Number of years in present job 3
Number of years in present job 22
CREDIT MATTERS XI THE GAME CHANGER
Presentation detail and presenter insights
Presentation Title
N/A – part of panel
Description of presentation
N/A – part of panel
What is your proudest work related gamechanger moment?
Creating organisational structure to enable clear career progression
What is your personal vision for the next 5 years?
For my teams to will always believe in themselves and unlock their potential
What is your professional vision for the next 5 years?
One global simplified, standardised and automated end to end workstream
What does gamechanging success look like to you in less than 10 words?
A highly visible and extremely successful team
Name one person you consider a great leader?
Margaret Thatcher
What are the 3 main qualities that makes them great?
Determined, Strong relationship builder and clear vision
What would you ask them if you could meet them?
what was your biggest regret
What 4 gamechangers would you invite for your perfect dinner party?
Margaret Thatcher
Michael Jordon
Bruce Lee
George Lucas
What is your biggest life lesson from the past 2 years?
reminder you work to live not live to work
Social Media Profile (Li)
https://www.linkedin.com/in/lee-zahra-81024539/
Biography
Peter Ehry
peter.ehry@highradius.com
Digital Transformation Principal
HighRadius
www.highradius.com
Number of years in present job 1
Number of years in present job 11
CREDIT MATTERS XI THE GAME CHANGER
Presentation detail and presenter insights
Presentation Title
Workshops in Credit, Collections, Cash App, and Integrated Receivables
Description of presentation
– Unleashing The Future Of Credit: Driving Faster Data-To-Decision
– Intelligent Collections: A New Era Has Emerged
– AI-Powered Automation of Cash Application To Drive Impact
– Unleash The Full Potential Of Integrated Receivables
What is your proudest work related gamechanger moment?
Becoming a trusted advisor for companies that I have worked with
What is your personal vision for the next 5 years?
Keep on expanding my horizon inside and outside of work
What is your professional vision for the next 5 years?
Advancing technology around the office of the CFO
What does gamechanging success look like to you in less than 10 words?
Establish a level of trust
Name one person you consider a great leader?
Obama
What are the 3 main qualities that makes them great?
Down to earth, charismatic, able to communicate to make everyone understand
What would you ask them if you could meet them?
Could you be my coach
What 4 gamechangers would you invite for your perfect dinner party?
Barak Obama
Andre Agassi
Elon Musk
Jimmy Fallon
What is your biggest life lesson from the past 2 years?
With homeoffice becoming more and more the standard, the job you are doing really needs to be fun
Social Media Profile (Li)
https://www.linkedin.com/in/peter-ehry-43ab10a4/
Biography
Sarah Stuhr
sarah.stuhr@highradius.com
Director Digital Transformation
HighRadius
https://www.highradius.com
Number of years in present job 3
Number of years in present job 7
CREDIT MATTERS XI THE GAME CHANGER
Presentation detail and presenter insights
Presentation Title
AI-Powered Automation of Cash Application To Drive Impact
Description of presentation
Cash application often turns out to be a labor-intensive and time-consuming process due to the manual, and repetitive nature of the operation. Learn how your cash applications processes can be automated to drive efficiency and impact. Free up your workforce to engage in more high-value, strategic tasks and transform your entire A/R landscape. Key Takeaways: Discover how our customers realized 95% automation of Cash Application and reduced the number of exceptions with Machine Learning Experience the intuitive exception handling interface with auto-scroll and invoice matching features Explore enhancements in Cash Application for Credit-Debit offsets and consumer to business payments
What is your proudest work related gamechanger moment?
Finally working with the products that I should have been able to use when I was first working in the finance function
What is your personal vision for the next 5 years?
have fun on the way :)
What is your professional vision for the next 5 years?
keep supporting clients on their digital transformation journey and see the results, being a true partner, whilst being a successful leader for my team
What does gamechanging success look like to you in less than 10 words?
growth and learning, impacting others and oneself in a positive way
Name one person you consider a great leader?
Rob Smith
What are the 3 main qualities that makes them great?
Open-mindedness, care, being able to see their own north-star as well as others’ goals
What would you ask them if you could meet them?
I worked with Rob for a few years and still have a lot of questions….
What 4 gamechangers would you invite for your perfect dinner party?
Honestly, the more I think about it I’d invite my own private game-changers – my friends that have accompanied me for a long time and have been there at every turn so far
What is your biggest life lesson from the past 2 years?
Who is focussing on the lessons? I’m trying to focus on finding the 5 minute breaks between the life lessons.
Social Media Profile (Li)
https://www.linkedin.com/in/sarahsusanstuhr/
Biography
Monika Bejger
monika.bejger@highradius.com
Account Executive
HighRadius
www.highradius.com
Number of years in present job 3
Number of years in present job 7
CREDIT MATTERS XI THE GAME CHANGER
Presentation detail and presenter insights
Presentation Title
Intelligent Collections: A New Era Has Emerged
Description of presentation
Collections Workshop
What is your proudest work related gamechanger moment?
Every happy customer who meets their objectives working with me is the proudest moment.
What is your personal vision for the next 5 years?
To master balancing professional and personal life – carry on exceeding at work, raise my son to be a kind, caring and smart man, have enough time for enjoying life with my husband and some left for myself (to play more tennis!).
What is your professional vision for the next 5 years?
To empower our customers to be able to work more accurately and efficiently, forecast and manage cash, get paid faster.
What does gamechanging success look like to you in less than 10 words?
It means being able to say, ‘I love what I do’.
Name one person you consider a great leader?
My first manager.
What are the 3 main qualities that makes them great?
Led through strong sense of purpose, significance, fun and authenticity.
What would you ask them if you could meet them?
.
What 4 gamechangers would you invite for your perfect dinner party?
My late grandparents who were my superstars, my mum (because she misses them) and my husband (because he never got to meet them).
What is your biggest life lesson from the past 2 years?
I had my first child in the middle of a global lock down – that came with many big lessons!
Social Media Profile (Li)
https://www.linkedin.com/in/monika-bejger-2649035a
Biography
Gabor Gondos
gabor.gondos@diageo.com
Head of Sell to Cash Europe
Diageo Business Operations
www.diageo.com
Number of years in present job 6
Number of years in present job 22
CREDIT MATTERS XI THE GAME CHANGER
Presentation detail and presenter insights
Presentation Title
“Emerge stronger…”
Description of presentation
Our credit risk management approach and learnings to deal with unprecedented turbulence
What is your proudest work related gamechanger moment?
How my teams has evolved and shown excellent commitment, efforts and resilience during the pandemic challenges delivering fantastic outcomes and winning group CFO annual award.
What is your personal vision for the next 5 years?
To continue keeping balance between family, career and friends/hobbies…and have fun :)
What is your professional vision for the next 5 years?
How data analytics can help us to drive insights more & more…? How can we release time to be truly customer centric organization…?
What does gamechanging success look like to you in less than 10 words?
technology, sustainable growth, environment
Name one person you consider a great leader?
One of my former market FD I worked with
What are the 3 main qualities that makes them great?
Calm, passionate, self-aware
What would you ask them if you could meet them?
Already asked…
What 4 gamechangers would you invite for your perfect dinner party?
Wayne Gretzky (all time best ice-hockey player), Jaromír Jágr (ice-hockey legend in the region), Clint Eastwood (loved his movies), Al Pacino – my wife wish :-)
What is your biggest life lesson from the past 2 years?
What got you here, won’t get you there… Keep learning…
Social Media Profile (Li)
Biography
Sebastien Grand
sebastien.grand@computacenter.com
Director Order To Cash
COMPUTACENTER
www.computacenter.com
Number of years in present job 3
Number of years in present job 24
CREDIT MATTERS XI THE GAME CHANGER
Presentation detail and presenter insights
Presentation Title
TBD
Description of presentation
TBD
What is your proudest work related gamechanger moment?
Seeing my team getting together to face challenges and keep improving every day
What is your personal vision for the next 5 years?
Keep learning something new every day
What is your professional vision for the next 5 years?
Enabling our team to deliver the best services and improve productivity
What does gamechanging success look like to you in less than 10 words?
Demonstrate excellence
Name one person you consider a great leader?
JFK
What are the 3 main qualities that makes them great?
Risk taking, Vision, Competitive
What would you ask them if you could meet them?
What motivated you every day?
What 4 gamechangers would you invite for your perfect dinner party?
Barack Obama
Steve Jobs
Elon Musk
Neil Armstrong
What is your biggest life lesson from the past 2 years?
People can achieve everything from everywhere
Social Media Profile (Li)
https://www.linkedin.com/in/sgrand74/?locale=en_US
Biography
Eszter Gábriel
eszter@creditcee.eu
Operations Manager
Callisto Grand
www.creditcee.eu
Number of years in present job 4
Number of years in present job 8
CREDIT MATTERS XI THE GAME CHANGER
Presentation detail and presenter insights
Presentation Title
Welcome to Credit Matters XI, the Gamechanger Conference!
Description of presentation
I will take you through the gamechanging developments of the past 12 months.
What is your proudest work related gamechanger moment?
When I got promoted to my current role.
What is your personal vision for the next 5 years?
To explore and grow.
What is your professional vision for the next 5 years?
To never stop learning.
What does gamechanging success look like to you in less than 10 words?
Achieving something you never thought was possible.
Name one person you consider a great leader?
Dr. Jane Goodall
What are the 3 main qualities that makes them great?
Curiosity, Patience, and Focus
What would you ask them if you could meet them?
I can not choose just one. What was your inspiration? What is your proudest moment? Do you have any regrets?
What 4 gamechangers would you invite for your perfect dinner party?
Serena Williams, Meryl Streep, Michelle Obama, Jeremy Clarkson
What is your biggest life lesson from the past 2 years?
If you want something doing, do it yourself!
Social Media Profile (Li)
https://www.linkedin.com/in/eszter-gábriel-8a1794b2
Biography
Zephirin Flaubert Jiongo
zephirin.jiongo@highradius.com
Director Digital Transformation
Highradius Corporation
www.highradius.com
Number of years in present job 1
Number of years in present job 15
CREDIT MATTERS XI THE GAME CHANGER
Presentation detail and presenter insights
Presentation Title
Unleash The Full Potential Of Integrated Receivables
Description of presentation
The benefits and value of a integrated autonomous receivables plateforme.
What is your proudest work related gamechanger moment?
Promotion to Senior Manager at EY Consulting in Paris
What is your personal vision for the next 5 years?
Building competencies to became a trusted transformation leader in autonomous supports functions
What is your professional vision for the next 5 years?
Ensure all French global players (CAC40) must experience de power and benefits of autonomous finance , including receivable leveraged by artificial intelligence
What does gamechanging success look like to you in less than 10 words?
Achieving something you never thought was possible.
Name one person you consider a great leader?
Emmanuel Macron
What are the 3 main qualities that makes them great?
Courage, ambitions, global leadership
What would you ask them if you could meet them?
Accelarate programs initiated on french tech and innovation
What 4 gamechangers would you invite for your perfect dinner party?
Sashi Narahari,
What is your biggest life lesson from the past 2 years?
I should have got married earlier
Social Media Profile (Li)
https://www.linkedin.com/in/zephirin-flaubert-jiongo/
Biography
M'Part Mendy
m.mendy@serrala.com
Solution Architect
Serrala
www.serrala.com
Number of years in present job 1
Number of years in present job 16
CREDIT MATTERS XI THE GAME CHANGER
Presentation detail and presenter insights
Presentation Title
n/a
Description of presentation
n/a
What is your proudest work related gamechanger moment?
AR debt reduction by 85% within 18 months on a $500m ledger
What is your personal vision for the next 5 years?
Gain expertise and knowledge through stepping out of my comfort zone
What is your professional vision for the next 5 years?
Master required skills in my new adventure
What does gamechanging success look like to you in less than 10 words?
Continuous improvement, resilience and adaptability
Name one person you consider a great leader?
n/a
What are the 3 main qualities that makes them great?
Empowering, Creative, Great communicator
What would you ask them if you could meet them?
n/a
What 4 gamechangers would you invite for your perfect dinner party?
n/a
What is your biggest life lesson from the past 2 years?
Be Happy With What You Got
Social Media Profile (Li)
https://www.linkedin.com/in/mpartmendy/
Biography
Conference Partners
about Us
Our mission is for Credit Management to be recognized as an essential profession bringing real value to every business and for you to enjoy a dynamic, varied, exciting and rewarding career.
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