We are honoured and grateful to be the pioneers in the Budapest SSC sector to adopt the Callisto Grand ‘Journeyman’ programme to provide, comprehensive and practical exposure to our Accounts Receivables and Credit Collections teams.

Callisto Grand trainer pool is top class including maestro in Credit Collections, Patrick O. Connelly who ensured that our specialists and management gets familiar with different aspects of B2B and B2C collections. We have seen positive trend in the tactical way our staff manages customer relationship or investigate disputes for query resolution post successfully completing the programme.

Journeyman worked out as a catalyst for our drive to effective collections management

Rahul Malhotra

Head of Commercial Support Services, Avis Budget Group Business Support Center, Budapest

Mark, thanks to you and Callisto Grand – these guys are really excited and motivated which translates to lower attrition, higher performance and improved cash flow.  Program really works. We are going to recognize them in the next Cross Tower entire SSC Town Hall. Really appreciate the program and the high standards for excellence.

Keep up the good work and thanks for your passion for credit & collections!

Dean R. Unrue

Global Business Services (GBS) Finance, OTC, Global Process Leader, Aptiv

The Journeyman course was the best set of lectures I have experienced so far. A big positive was the main concentration on operational practice which combined all aspects of corporate credit (O2C). Professor Connelly gave us perfect insight into practical issues using interactive and interesting cases from practice.

I would definitely recommend the course to anyone looking for deeper understanding of risk management.

Alexander Puchovsky

Key Account Manager – Credit and Procurement Leader, Bureau van Dijk

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